Episode 3: Future of work with Anthony Rice from People Partners

Built to Last

What if rethinking your workforce could unlock massive growth and efficiency? Anthony Rice joins us to share real stories of companies transforming through offshoring, automation, and smarter systems. From breaking bottlenecks to freeing up leadership time, we explore what the future of work really looks like.
People Partners Website: https://peoplepartnersbpo.com/
Anthony Rice on Linkedin: https://www.linkedin.com/in/anthony-rice-98769a201/
Episode Chapters:
8:40 min: What Is Workforce Engineering?
- The difference between offshoring and workforce re-engineering
- Why hiring a “VA” is often a flawed approach
- The key to identifying bottlenecks and restructuring teams
18 min: Addressing the Biggest Myths About Offshoring
- Common misconceptions about offshore teams
- How cost of living affects wages (and why offshore teams can thrive)
- Ethical concerns & why offshore professionals often have a better quality of life than expected
25:45: Remote Work vs. Offshore Work: What Really Matters
- Why remote work is the bigger mindset shift, not offshoring
- How businesses can successfully integrate offshore teams into their culture
- Real-life example: A traditional business resisting change—but transforming when they embraced remote hiring
36:30: The Real Challenges & Rewards of Scaling a Business Globally
- Anthony’s journey of running a global company with a fully remote workforce
- The personal impact of international work (family, time zones, and life balance)
- “I have to do this” vs. “I get to do this”—a mindset shift for business owners
46:00: When Should a Business Consider Offshoring?
- Key signs that your business is ready to offshore
- Why business owners often approach it too late (or in the wrong way)
- Tactical vs. strategic offshoring—where most companies fail
55:10: The Future of Work: Automation, AI, & The Next Decade
- Why offshoring isn’t about replacing jobs—it’s about better work distribution
- How AI fits into the workforce strategy
- The importance of “Who, not How” (Dan Sullivan’s principle)
1:05:10: Closing Thoughts
- How to reach People Partners
- Final words of advice for business owners
- Why the future of work is about adapting, not resisting
Key Takeaways
- Remote work and offshoring are different challenges—companies must be prepared for remote collaboration.
- Ethical offshoring works when wages align with local economies—many offshore professionals live better lifestyles than their onshore counterparts.
- The best companies invest in training and integration for offshore teams to truly succeed.
- The future of work isn’t about working less—it’s about working smarter with the right people in the right roles.