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How DVI Technology is Changing the Auto Repair Game with Cavan Robinson
Manage episode 439723396 series 3557338
A tartalmat a David Roman & Lucas Underwood and Braxton Critcher biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a David Roman & Lucas Underwood and Braxton Critcher vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
In this episode, Braxton Critcher welcomes Cavan Robinson, the new General Manager at Shopware, to discuss the importance of Digital Vehicle Inspections (DVI) in the automotive repair industry. Cavan shares insightful statistics on how implementing DVI can significantly increase the average repair order value, demonstrating a clear financial benefit for repair shops. He also addresses common concerns about changes in Shopware's leadership and reassures listeners about continued investment and innovation in their products.
00:00 Discussing DVI's impact on the automotive repair industry.
03:24 Appreciated repair shop's thorough, communicative process updates.
08:24 DVI is crucial for repair shops to build trust.
11:51 300% rule: vehicles inspected, estimated, estimates sent.
14:22 Shop management systems created numerous built-in DVIs.
16:44 Balancing between single users and multi-location customers.
22:12 Change is inevitable; investment suggests stability and opportunity.
23:34 Streamlined integrations boost product development and customer success.
27:38 DVI helps industry growth and consumer trust.
Learn more about how Shop Controller can make your shop more efficient HERE
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