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How to Build a Salesforce AI Bot
Manage episode 510355220 series 3693612
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Building Salesforce AI bots takes more than spinning up a chatbot. In this episode of AI in Action, we cover the essentials of designing, testing, and refining Agentforce agents that actually work.
You’ll learn what makes a strong AI prompt, why context matters in prompt engineering, and how Agentforce interprets instructions. We’ll also show how Agentforce actions connect to Apex, Flows, and other automations.
Real client examples, like AI-powered insurance policy lookups, highlight how Salesforce AI bots deliver value in practice. Plus, you’ll hear how to test and improve agents with Salesforce’s latest tools and where to access training through the Agentblazer community.
Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.com/real-use-cases-setup-tips-and-whats-next-for-salesforce-ai-ep-002/
AI in Action is brought to you by Fast Slow Motion. Our team helps growing businesses put AI to work with practical, scalable solutions. To learn more about how we can help you implement AI in your business, visit fastslowmotion.com/ai.
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