8 Tips to Work & Business Excellence

A Higher Branch

In this episode Sam Makhoul shares his extensive business experience and imparts valuable insights on achieving business excellence. Whether you're a business owner, entrepreneur, or part of a business team, these tips can boost motivation and lead to client satisfaction.

Sam Makhoul, with over 28 years of business experience, delves into the eight tips for business excellence that he personally follows. He emphasises the importance of not making the business solely about money. Instead, he advocates for focusing on a purpose and mission, citing examples of successful businesses like BMW and Whole Foods that prioritise their mission over profits.

The episode covers various essential tips, including not accepting mediocrity, hiring people with skills complementary to yours, continuous learning, and the significance of a rainy day fund. Sam stresses the importance of staying focused on the micro aspects of your business rather than being swayed by macroeconomic factors that are beyond your control.

The bonus tip highlights the power of going beyond the call of duty to exceed customer expectations. Sam shares a personal story of delivering documents personally to a client, resulting in a substantial increase in business volume. He encourages businesses to embrace this mindset in the age of empowered customers who share their experiences online.

Tune in for actionable tips and a fresh perspective on achieving excellence in your business. Don't miss out on the opportunity to learn from Sam Makhoul’s wealth of experience and elevate your business to new heights.