Ales Balcar examines the nuts and bolts that hold together team engagement, event design and learning experience, to help you fine tune your performance as a leader. "People will forget what you did or said, yet they will remember how you made them feel." I am sure you have heard that one before. But how come some leaders seem to have the magic power to make us feel so much better than others? And how can you become one of them? How do you create memorable experience with lasting impact for the people you lead?