On August 20th, 1989, Lyle and Erik Menendez shot and killed their own parents. Until then, this Beverly Hills family had been a portrait of the American Dream. How did it go so wrong? To listen to all four episodes of 'The Menendez Brothers' right now and ad-free, go to IntoHistory.com . Subscribers enjoy uninterrupted listening, early releases, bonus content and more, only available at IntoHistory.com . If you or someone you know is in crisis, there is free help available at mhanational.org Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Connecting the Dots
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Manage series 2801472
A tartalmat a Skip Steward biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Skip Steward vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers. The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.
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213 epizódok
Megosztás
Mind megjelölése nem lejátszottként
Manage series 2801472
A tartalmat a Skip Steward biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Skip Steward vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers. The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.
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213 epizódok
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Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Manager running a factory of over 500 people. Gemma is hugely passionate about Improvement and developing people and processes. She gets such a kick out of coaching and facilitating, especially when she sees the lightbulb switch on in someone's head – when they solve a problem; when they realize they have the power to change; or when they get excited about all the improvements they could make. In 2019, Gemma left the world of employment to establish her own business, SPARK Improvement, aiming to switch on as many lightbulbs as possible. Her mission is to help organizations and individuals be the BEST they can be, by helping people SEE, helping people THINK, and helping people CHANGE. Gemma is based in Cheshire in the UK, working globally. www.sparkimprovement.co.uk Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Manager running a factory of over 500 people. Gemma is hugely passionate about Improvement and developing people and processes. She gets such a kick out of coaching and facilitating, especially when she sees the lightbulb switch on in someone's head – when they solve a problem; when they realize they have the power to change; or when they get excited about all the improvements they could make. In 2019, Gemma left the world of employment to establish her own business, SPARK Improvement, aiming to switch on as many lightbulbs as possible. Her mission is to help organizations and individuals be the BEST they can be, by helping people SEE, helping people THINK, and helping people CHANGE. Gemma is based in Cheshire in the UK, working globally. www.sparkimprovement.co.uk Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Jenn Christison grew up wanting to change the world as a teach Worker, social worker, or stand-up comedian. After exploring all three, she discovered her most significant impact could be made by leading organizational transformation. With over 15 years of experience as a performance improvement consultant, senior leader, facilitator, and coach across multiple industries and sectors, Jenn brings a wealth of expertise to her work. Her educational background in Society, Ethics, and Human Behavior has shaped her improvement framework, emphasizing team and leadership development alongside technical process improvement. Committed to the principles of respect for people and continuous improvement, Jenn owns and operates Seven Ways Consulting. She helps motivated leaders become even better through custom coaching, facilitation, and education services. Known for her upbeat, optimistic approach, Jenn encourages hands-on experimentation that enables rapid, engaging improvement. In her spare time, Jenn enjoys reading fiction, inhaling the scent of Pacific Northwest pine trees, and baking treats for her loved ones. You can still find her playing stand-up comic if you know where to look. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Richard Winters, M.D. is an emergency physician at Mayo Clinic in Rochester, Minnesota. He is the director of leadership development for the Mayo Clinic Care Network , a member network of over 47 national and international healthcare systems. Dr. Winters develops and delivers leadership programs and provides executive coaching for leaders around the world. Dr. Winters authored the Wall Street Journal bestselling book You’re the Leader. Now What?: Leadership Lessons from Mayo Clinic , which was published by Mayo Clinic Press on September 6, 2022. And he serves as core faculty for the Accelerate Leadership Program at Mayo Clinic. Dr. Winters is a consultant in Emergency Medicine and finance chair for the Midwest Department of Emergency Medicine at Mayo Clinic in Rochester, MN. He serves on the Rochester Emergency Department Executive Committee and the Specialty Council for Emergency Medicine. Prior to returning to Mayo Clinic in March of 2015, Richard served as the President of an 800-physician medical staff, President/CEO of an Independent Practice Association in the Central Valley of California with 450-physician members, as CEO of a Physician Hospital Organization, and as Managing Partner of a democratic emergency medicine partnership. He is a graduate of the University of Texas at Dallas Executive and Professional Coaching Program and is an International Coaching Federation professional certified coach. Richard completed a Healthcare Management Executive MBA from the University of Texas at Dallas and UT Southwestern Medical Center. He obtained a Bachelor of Science in Biological Sciences from the University of Illinois at Chicago. Dr. Winters attended Mayo Medical School from 1990-1994. He is board certified and residency trained in Emergency Medicine from the University of California, San Francisco at Fresno. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2019 she left employment to build her own business. Gemma's mission is to help organizations and individuals be the best they can be, by helping people SEE, helping people THINK, and helping people CHANGE. Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Manager running a factory of over 500 people. Gemma is hugely passionate about Improvement and developing people and processes. She gets such a kick out of coaching and facilitating, especially when she sees the lightbulb switch on in someone's head – when they solve a problem; when they realize they have the power to change; or when they get excited about all the improvements they could make. In 2019, Gemma left the world of employment to establish her own business, SPARK Improvement, aiming to switch on as many lightbulbs as possible. Her mission is to help organizations and individuals be the BEST they can be, by helping people SEE, helping people THINK, and helping people CHANGE. Gemma is based in Cheshire in the UK, working globally. www.sparkimprovement.co.uk https://www.linkedin.com/in/gemma-jones-spark/ Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Kian Gohar is a futurist, AI researcher, and Founder/CEO of Geolab, a research lab helping organizations build the next frontier of Human-AI collaboration through training and strategy. A former executive director of the XPRIZE Foundation and Singularity University, Kian has coached the leadership teams of dozens of Fortune 500 companies on AI, innovation, and the Future of Work. His latest research on Human-AI collaboration has been featured in the Harvard Business Review , Financial Times , NPR , and the Wall Street Journal . In 2022, he co-wrote the bestselling book “ Competing in the New World of Work ”, published by Harvard Business Review and translated into 7 languages. He’s a graduate of the Harvard Business School and serves on multiple corporate and nonprofit boards. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Nancy Kline pioneered of the body of thought and practice known as The Thinking Environment. Her research through teaching, lecturing, coaching, and working with individuals, professionals, executives, and organizational teams around the world continues to develop this work. She also is Founding Director of Time To Think, a global leadership development and coaching company that specializes in the Thinking Environment. An acclaimed author, Nancy has published four books on the Thinking Environment, including the bestseller, The Promise That Changes Everything: I Won’t Interrupt You (Penguin Random House), and the 25-year bestseller Time To Think: Listening to Ignite the Human Mind (Cassell Hachette). Nancy is also Visting Lecturer at The Henley Business School. Born and raised in New Mexico, Nancy is a US and UK citizen and lives in Oxfordshire with her English husband, Christopher Spence. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Emily Swaney is the Senior Director of the Lean Promotion Office at OhioHealth, a 16-hospital healthcare system based out of Columbus, Ohio. She has a degree in Operations Management and Marketing complimented by 14 years of experience in lean facilitation. Emily’s passion is creating a culture of problem solvers, and she has partnered with the Shingo Institute, ISE, and Catalysis in publishing articles, webinars, and podcasts on this topic. Emily is a coach for the Ohio State University’s Masters of Business in Operational Excellence program and is also the owner of Advance Lean Consulting LLC, which focuses on partnering with organizations early in their process improvement journey through custom development and support of Lean roadmaps. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
As Baptist's chief medical information officer, Dr. Lancaster works to improve the effectiveness and usability of health care technology for physicians and other providers. He is also a part-time internist for the Baptist Medical Group. After his residency, Dr. Lancaster completed a clinical informatics fellowship and earned a master's degree in applied clinical informatics from Vanderbilt University. He was the chief medical information officer at West Tennessee Healthcare in Jackson, Tennessee, before joining Baptist. Dr. Lancaster is board certified in internal medicine from the American Board of Internal Medicine and board certified in clinical informatics from the American Board of Preventive Medicine. He is a member of the American College of Physicians and the American Medical Informatics Association. Dr. Mason is a board-certified general surgeon and native of New Albany, Mississippi, where he practiced for 22 years at Baptist Memorial Hospital-Union County. Dr. Mason serves as chief medical officer at Baptist Memorial Hospital-DeSoto in Southaven, Mississippi, focusing on medical staff relations, quality of care and patient satisfaction. He earned his undergraduate and medical degrees from The University of Mississippi and completed his residency at Vanderbilt University Medical Center. Skip Steward earned an MBA and has leadership experience in many diverse industries, including automotive, machining, food, service and health care. He is a Shingo examiner, a Certified Quality Engineer (CQE), a Quality Management System Auditor, a certified Six Sigma Black Belt and a certified Lean Champion. Steward is a certified trainer in Training Within Industry (TWI) Job Instructions (JI), Job Relations (JR), and Job Methods (JM). He is an award-winning leader who has implemented streamlined business systems that deliver significant contributions to the bottom line, while increasing employee performance and improving productivity. He is recognized for superior project management and communication skills, and he has spoken both nationally and internationally. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
David M. Williams, PhD is an internationally respected scholar-practitioner of the Science of Improvement. With 25 years of experience in improvement, he has worked with leaders and teams worldwide to develop people’s abilities to make rigorous, results-driven improvements and adopt quality as an organizational strategy. Dr. Williams coauthored Quality as an Organizational Strategy: Building a System of Improvement . His writing on improvement is also found in many books and published papers. Dr. Williams is a former chief quality officer, consultant, and senior leader at the Institute for Healthcare Improvement. He is a lead faculty in IHI's Improvement Advisor Professional Development Program and developed and led IHI's Chief Quality Officer program. He created the Mr. Potato Head and Coin Spin PDSA exercises, which are used worldwide to teach PDSA testing and measurement for improvement. Dr. Williams is a former city paramedic and a subject matter expert on ambulance service system design. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Melissa Vandergriff, MBA, PMP, is Director of Continuous Improvement for the Cleveland Clinic Enterprise Markets. Melissa has served as a member of the Cleveland Clinic Continuous Improvement team for 15 years and has led numerous successful improvement initiatives across the Cleveland Clinic health system. Prior to her current position, Melissa held the role of CI Director for Clinical Institutes and for 6 years held the dual roles of Director of Operations and Continuous Improvement at Cleveland Clinic Hillcrest Hospital, where she led the hospital’s culture of improvement program and oversaw clinical and non-clinical operations. Before joining the Cleveland Clinic, Melissa spent 10 years in process improvement and project management in the IT and healthcare industries. She received her MBA from Case Western Reserve University’s Weatherhead School of Management and is a certified Project Management Professional (PMP). Keith Sulzer joined the Cleveland Clinic in 2022 where he has served as the Continuous Improvement Advisor for the Education Institute, Dermatology & Plastic Surgery Institute, and the Main Campus Submarket. In all three areas, Keith has excelled in partnering with leaders and teams to build CCIM capability and drive tangible results – most recently in the areas of documentation optimization, appointment fill rates, OR efficiency, and hospital throughput. Prior to the Clinic, Keith had an 11-year career in management consulting at Oliver Wyman in Chicago where he was a Principal in the firm’s Operations practice. Over his consulting career, Keith worked with Fortune 500 clients in various industries to design and implement large, cross-divisional improvement programs to increase service levels, reduce waste, and improve financial performance. His previous roles included leading a $1.2B cost savings initiative for a logistics company and implementing an operational efficiency program at an airline which reduced fuel spend by $35M a year. Keith graduated from Northwestern University with a double major in Industrial Engineering and Economics. He was a member of the varsity wrestling team and a two-time Academic All-American. Keith lives in the West Park area, where he was born and raised. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Michael Gallagher is an Executive Lean Leader with GE Aerospace. After 14 years in the auto industry Michael has held several roles in 14 years with GE including Lean Six Sigma Leader, Quality Leader, and Advanced Manufacturing Engineering Leader before taking his current position leading the Finance Kaizen Promotion Office at GE Aerospace. Michael received his MBA in Supply Chain Management with a concentration in Operations from Michigan State University. In addition to a busy career, Mr. Gallagher serves as Chairman of the Board of Make-A-Wish of Greater Virginia and coordinated testing for his local chapter of MENSA. He enjoys hiking, ultra-marathon running, and volunteering. He and his wife currently reside in Virginia. He has three children and two grandsons. Priya Oscar is an Executive Lean Leader with GE Aerospace Finance. Priya has over 20 years of experience in GE Finance roles serving several divisions with Commercial Engines Services and Defense & Systems in GE Aerospace . Over the past 5 years she has held Lean Leader roles , supporting finance teams simplify their processes and solve problems at Aerospace and Corporate, before taking her current position with the GE Aerospace Finance Kaizen Promotion Office. Priya received her MBA in Finance from S.P. Jain Institute of Management & Research, Mumbai. Priya enjoys reading, snorkeling, traveling and learning something new every day. She currently resides in Cincinnati, OH with her young daughter. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
1 Enhancing Healthcare Training with TWI Job Instruction (JI), featuring Petal Bartlett & Kaitlyn Wolken 32:02
Petal Bartlett joined the University of Kansas Health System in 2019 as a Pharmacy Master Trainer, where she focused on influencing the implementation of standardized training to ensure high-quality patient care. In 2020, she utilized over 20 years of educational experience and her certification as a Job Instruction course instructor from the TWI Institute to develop the Training Leadership Certification (TLC) program. This program equips pharmacy leaders with the skills to design, deliver, and sustain standardized training within their departments, including obtaining certification as a Job Instruction trainer. Under her direction, the TLC program has evolved into a comprehensive training framework, incorporating systems for planning, execution, and evaluation to ensure high-quality workplace training and support the development of new health system master trainers. Kaitlyn Wolken joined The University of Kansas Health System in 2015 as a Respiratory Therapist, where she specialized in delivering high-quality care to neonatal and pediatric patients. In 2019, she transitioned to the role of Respiratory Therapy Educator to focus on teaching. By 2021, she advanced to the position of Respiratory Therapy Master Trainer and earned certification as a Job Instruction course instructor from the TWI Institute. In this role, she introduced the Training Leadership Certification (TLC) program to respiratory therapy and continues to oversee its implementation. This program is designed to equip leaders with the skills necessary to develop, deliver, and sustain standardized training within their departments, including certification as a Job Instruction trainer. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Jacques Neatby is a leadership team and corporate strategy expert. He began his career as a labour & litigation lawyer with one of Canada’s elite international law firms. He was recruited into consulting in 1994 and soon after was hired by Canada’s largest independent strategy consultancy (since acquired by KPMG ). There he worked with the executive teams of industry-leading companies in North America and Europe, including Ubisoft, Sanofi, as well as Bureau Veritas , the no. 2 player in the global testing and inspection industry (currently 80 000 employees in 140 countries) who hired him to set up their corporate university and develop their flagship strategic alignment program targeting the organization’s top 300 leaders. He was later asked to join Bureau Veritas full-time as a senior executive . Based in Europe and reporting to a member of the group’s Executive Committee, he led a team that supported country and regional leadership teams in the USA, Europe and Asia-Pacific, notably with restructuring and strategic alignment, as well as with their post-merger integration of efforts (Note: during his time at Bureau Veritas, the company grew from 18 000 to 60 000 employees). In 2010, he returned to North America and his expertise with executive teams led Lafarge, now Holcim , the leading cement company in the world ($30 billion in revenues, 72 000 employees) to hire him as a special advisor to its executive teams in Europe, Asia and North America to address restructuring and alignment issues. Since that time, he has also been hired for strategic alignment support by many other industry-leading companies in North America and Europe including Marriott (global no. 1 in hospitality) and Randstad (global no.1 in recruitment). In addition to his consulting work, Jacques has taught at numerous business schools in North America and Europe since 2012. From 2015-2021, he taught the leadership team module in the world’s no. 1 EMBA program as ranked by the Financial Times in London, where he was amongst the top-ranked professors. He also writes on executive teams and strategy, notably for the Harvard Business Review and Business Digest. He and INSEAD professor Frédéric Godart are the authors of Leadership Team alignment: From Conflict to Collaboration published by Stanford University Press in 2023. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
Bijoy E. John, MD, is a board-certified Sleep Specialist, Sleep Expert, Public speaker, Podcast guest and an author. He is currently a private practitioner with over 25 years of clinical and research experience. He is the founder and medical director of Sleep Fix Academy which offers online courses, podcasts, and other resources to improve sleep quality. He also treats both kid and adults with various sleep disorders at his clinic in Brentwood, Tennessee. He also serves as an Affiliate Assistant Professor at the University of Tennessee Health Science Center College of Medicine. He is married and has 2 grown children and resides in the suburbs of Nashville. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.…
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