Is your project management system able to grow and develop with your practice? How flexible are the systems throughout your practice? Trello, Asana, Notion … which is best for you? In this podcast episode, Andrew Burdette discusses choosing the right project management system. Podcast Sponsor: Psychology Tools Whatever stage your practice is at, we…

Why does setting expectations help encourage trust within a team? Are you making sure to be consistent with your expectations and subsequent actions to uphold their value? How can you collaborate and work with an employee who needs additional support? In this Scaling Series podcast episode, Nicole Ball discusses effective communication, setting exp…

What’s the secret to finding great employees with genuine soft and hard skills? How do you build trust with new hires and existing employees? Which interview techniques can you use to assess trustworthiness? In this Scaling Series podcast episode, Nicole Ball speaks about building a trustworthy team by finding and training the right people. Podcast…

What are some common barriers to delegating and how do you overcome them? Why is the principle of “letting go” important for success in private practice? Do you find it tough to let go professionally regarding hiring, marketing, and other practice essentials? In this Scaling Series podcast episode, Nicole Ball speaks about mastering the art […] The…

Which return on investment benefits can the practice, therapists, and even the clients enjoy from strong retention? How can practice owners increase the chances of their clients returning one day, if they want or need to for additional support? What efforts can you make to boost your client retention from today onwards? In this Client […] The post …

Do you want to learn how you can nurture others through your leadership? How does leadership influence client retention? How does effective leadership help build rapport with clients? In this Client Retention Series podcast episode, Ashley Mielke and Kristen Edmiston discuss setting expectations for your employees, key conversations to have, and ti…

What are some great administrative tips that you can use today to help your client retention? How can you track client retention effectively in your practice? Can you improve the therapeutic alliance between clinicians and clients so that they feel more excited to come to sessions? In this Client Retention Series podcast episode, Ashley Mielke […] …

How clear have you been on your offboarding communication with clinicians? How can you improve it? What is considered a “well-retained” client? In this HR Basics Series podcast episode, Andrew Burdette speaks about rules of engagement with employees. Podcast Sponsor: Gusto Something always comes up when you’re running a private practice. Well, Gust…