Discussing business, marketing, leadership, and whatever else comes to mind.
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We love helping you communicate successfully. By providing communication skills that'll transform even the most challenging relationships and interactions, and enhancing your emotional intelligence, the universal key to communicating successfully when people are working under pressure. In a nutshell it's the ability when you're under pressure to speak up for yourself with firmness, clarity and integrity while treating others, even those you find difficult, with respect and understanding.
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What to expect when you book a place on the "Skills with People" training course. Choose from the available options. This is an AI-generated conversation for gouldtraning.co.ukGould Training által
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Cultivate practical skills, receive continuous feedback, and build confidence to navigate real-world challenges, ensuring lasting behavioural improvements. This is an AI-generated conversation for gouldtraining.co.uk.Gould Training által
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Examples of managers and professional people who came on the "Skills with People" training course. This is an AI-generated conversation.Gould Training által
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Learn to stand up for yourself at work and refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses. This is an AI-Generated conversation.Gould Training által
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Appropriate Behaviour Training - Audio Summary
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13:40
Learn how to build respect and combat workplace bullying by refining your communication skills. Learn how to harness your emotional intelligence with one of the UK's most acclaimed management training courses. This is an AI-Generated conversation.Gould Training által
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Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses.Gould Training által
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Why Emotional Intelligence At Work Matters - Audio Summary
11:06
11:06
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11:06
Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses. This is an AI-Generated conversation.Gould Training által
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How To Express Your Disapointment At Work Politely - Audio Summary
10:40
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Learn the proper etiquette for expressing displeasure constructively without causing conflict by refining your communication skills. Learn to harness your emotional intelligence with one of the UK's most acclaimed management training courses. This is an AI-Generated conversation.Gould Training által
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The "Skills with People" Training Course - Audio Summary
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16:51
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16:51
Refine your communication skills by learning to harness your emotional intelligence with one of the UK's most acclaimed management training courses called “Skills with People”. This is an AI-Generated conversation.Gould Training által
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Alex Gould discusses how coaching in emotional intelligence (listening with empathy, and speaking with assertiveness) can help people become more confident at handling difficult conversations, awkward relationships and tricky scenarios.Gould Training által
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Thoughts on things that prevent us from accomplishing our goals.
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Intro
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Saying no without jeopardising your reputation or career
19:14
19:14
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Phil and Alex Gould discuss how to say no without running the risk of it jeopardising your reputation, your career or your relationships at work.Gould Training által
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Dealing with difficult people - angry or complaining customers
22:55
22:55
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22:55
Phil and Alex Gould discuss training they provided for a software company who were keen to equip their technical engineers for handling unhappy customers more effectively when things went wrong.Gould Training által
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Dealing With Difficult People - a demanding boss
20:34
20:34
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20:34
Phil Gould interviews Alex Gould about a training course he ran for a group of senior managers who struggled to handle a managing director they found difficult to deal with. The managing director would become difficult to deal with when he became frustrated and demanding when things didn't go smoothly. During the conversation they discuss why deali…
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Emotional Intelligence at work (Rebroadcast)
17:43
17:43
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17:43
A conversation between two specialists about the practical relevance of using emotional intelligence for handling difficult conversations at work, and the risks of not using it.Gould Training által
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How to complain effectively without getting embarrassed (Rebroadcast)
12:09
12:09
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Phil Gould talks with Sara Palmer on her lunchtime talk show on BBC Radio Jersey. He explains how to complain effectively without getting embarrassed.The "Skills with People" training course shows managers how to how to stand up for themselves, how to complain effectively so that other people take them more seriously, and how to respond more gracef…
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