CI4Life shares insights and success stories of entrepreneurs that have Scaled their Business. Learn valuable strategies and tips/hacks to Scale (grow) your Business faster than you thought possible.
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The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time. This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.
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You’re a leader who knows that people are at the center of an exceptional organizational culture. You're excited to activate a culture of continuous learning – where everyone is capable, confident, and empowered to solve problems and innovate at all levels. This podcast is all about inspiring and equipping you to do that – through the power of learning and leading. Chain of Learning® is where the links of leadership and learning unite. Join your host, Katie Anderson, internationally recogniz ...
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Helping you take continuous improvement to the next level so you can destroy your organization’s status quo, devastate your competitors, and fuel revolutionary innovation.
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KaiNexicon 2025, Preview of KaiNexus User Conference with Mark Graban and Dr. Greg Jacobson
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16:01Learn more and register In this engaging episode of the KaiNexus Continuous Improvement Podcast, hostMark Graban welcomesGreg Jacobson, Co-Founder and CEO of KaiNexus, to discuss the much-anticipated KaiNexicon, the company's annual user conference. The conversation not only highlights the logistics and plans for the 2025 KaiNexicon but also dives …
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B2b Sales: How to set-up the perfect Discovery call
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15:09The 5 most common mistakes in making a discovery call. The perfect Discovery call agendaRick Heyland által
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36| What's Your Purpose? Weaving Warp and Weft with Intention
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22:06How often do you pause to get a clearer view of your purpose and learn how your life experiences influence your leadership impact? Whether it’s in the moment to reflect on a recent situation or zooming out at a major milestone to see the bigger picture, reflection can be incredibly powerful. I’m hitting pause myself this week as I turn the big 5-0!…
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[Webinar] Mistake-Proofing in Action: Real-World Examples Across Industries
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58:45To view the webinar recording, for slides, and more Presented by Mark Graban Hosted by Linda Vicaro Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare,…
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Register for the webinar February 12 from 1:00 pm - 2:00 pm ET Presented by Mark Graban Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare, manufacturi…
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A process for Long-term Strategic Planning
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13:583 steps: 1. Analysis 2. Planning 3. Execution processRick Heyland által
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35| Stuck in the Middle? Embrace Both/And Thinking to Drive Results [with Wendy Smith]
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37:43What do you do when you’re stuck between two conflicting options? Deliver short-term results or take a long-term view? Focus on business outcomes or people development? Help by being the expert with the answer or a coach asking questions? For most of us, these competing choices are a source of conflict. We deal with uncertainty by asserting certain…
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Scaling Operating System- How to scale your business in less time and less stress
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14:36Rick Heyland által
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34| Why Change Initiatives Fail (And What You Can Do) [with Michael Bungay Stanier]
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37:36Why do 70-90% of change initiatives fail? That’s a staggering statistic. In many cases, new leadership comes in, economic pressures rise, or the next "flavor of the month" initiative takes over. What’s happening and what can you do to counteract this trend? And if you are a change leader, lean practitioner, or continuous improvement coach, how do y…
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33| Ask Me Anything: How the Right Questions Shape Your Leadership Impact
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37:34What questions are on your mind? That’s the question I posed to you last month when I asked you to “Ask me anything!” I received many great questions and, as promised, I’ve picked five to dive into during this episode. Asking the right questions is a fundamental part of leading transformational change. It’s not just about finding answers—it’s about…
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Continuous Improvement vs. Operational Excellence: Streamlining Business Operations
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26:07Read the blog post We are often asked if continuous improvement and operational excellence are the same. They are not, but they are closely related. Continuous improvement involves constantly improving your business processes to reduce waste, cut costs, improve quality, and maximize human potential. It focuses on making each existing process perfec…
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Read the blog post Taiichi Ohno, the father of the Toyota Production System, once said, “Without Standard Work, there is no Kaizen.” That’s a pretty bold statement, but when you think about the continuous improvement cycle, it makes a lot of sense. How can you move from the current state to the desired state if the current state is a moving target?…
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Matching the right Strategies to match your growth aspiration
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13:04Rick Heyland által
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32| When Crisis Strikes, Hold on to Your Purpose [with Isaac Mitchell]
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51:19Is your organization stuck in a constant state of crisis, where everything feels like an urgent, must-fix-now situation? As a leader, cutting through that noise is key to prioritizing and aligning your team’s efforts to focus on what really matters. In this episode, Isaac Mitchell, VP of Operational Excellence at Ballad Health System, shares his ex…
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Managing Up- How to more effectively work with your senior executive or board member
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24:38Rick Heyland által
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31 | How Reflection Fuels Growth: Celebrating One Year of Chain of Learning
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32:50It’s Chain of Learning’s first anniversary this month! And it’s the time of year for gratitude and thanks – and for reflection. Thank you for listening and for being part of this Chain of Learning that we are growing together. To mark this podcast milestone, I want to practice what I talk about on nearly every episode – reflection – as I believe it…
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Finding the right level of personal and corporate Accountability for peak performance
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15:05Rick Heyland által
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[Webinar] Creating Leader Standard Work (LSW) Across a Distributed Business Model
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59:05Presented by Brent Loescher on Nov 19, 2024Get slides and more TKMG Academy An exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures).Covering everything from embracing current cultures, developing an organizational culture wit…
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30 | Fostering Excellence Through Joy and Respect for People [with Stephanie Bursek]
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40:45Has your organization been making progress on its continuous improvement journey, only to find things starting to stall? Is your team hesitant to share ideas, or are your lean or process improvement initiatives viewed mainly as cost-cutting measures rather than a comprehensive strategy for long-term success? Perhaps you've been focusing on just one…
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Read the blog post I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all expect that valuable things are hard. The truth is, however, that sometimes the most effective and impactful things we can do are really quite simple. When it comes to continuous quality impro…
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Mark Graban, from KaiNexus, chats with Brent Loescher about his upcoming webinar:It will be presented live on November 19 from 1:00 pm - 2:00 pm ETRegister hereAn exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures).Covering …
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Read the blog post Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because there are no winners and losers. There is no defense because everyone is on the same side. One participant tries to deliver the ball to the other in a way that they will be able to grab and re…
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29 | Accelerate Decision-Making: Innovate through the Unknown [with Atif Rafiq]
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38:10Do you ever feel like you're stuck between chaos and bureaucracy, unable to break free from the status quo? You are probably facing a common challenge that other leaders and change practitioners experience: how to navigate uncertainty while trying to drive innovation and agility in your organization. In this episode, Atif Rafiq, seasoned C-suite ex…
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Read the blog post The process you use to develop your strategic plan is as important as the plan itself. Many organizations adopt the Hoshin Kanri method (also known as Hoshin Planning or Strategy Deployment), which integrates daily management with the strategic breakthroughs needed to propel the organization forward. Hoshin Kanri helps create spe…
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28 | Leading Organizational Transformation the Right Way [with Cindy Hinds]
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33:55Do you ever feel stuck as a leader? It may seem like no matter how many problems you solve or tools you implement, you're still not seeing progress toward a sustainable organizational culture of continuous improvement and operational excellence. Maybe you have been leading change the wrong way. In this episode, Cindy Hinds shares what she’s learned…
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How to Lead a high performance KPI review
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13:09Rick Heyland által
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How to get the most out of your 1-1 coaching
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14:10for the coach(leader) and the coachRick Heyland által
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Webinar: Embedding Change Management into your Continuous Improvement Initiatives
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59:32Video, slides, and more Presented by Melissa Sherman Why is change so hard? Change is a complex and multifaceted process that often evokes a wide range of emotions and challenges. Despite these challenges, change is an inevitable part of life and is often necessary for growth, progress, and adaptation. By acknowledging the difficulties associated w…
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27 | 3 Practices to Become a Skillful Facilitator
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27:30Ever felt like your meetings or workshops aren’t moving the needle? How would you like to facilitate your next work session with confidence and ensure that your leaders are leaving motivated, aligned, and action-oriented? Whether you're a continuous improvement practitioner, consultant, manager, or executive—facilitation is a crucial skill to maste…
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The blog post In this episode, we discuss how to create a culture of continuous improvement in the workplace. We'll cover seven surefire ways to promote improvement, including making it ongoing, involving all employees, removing barriers to improvement, celebrating all types of improvement, providing resources and recognition for improvement effort…
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The Great Game of Business and how to lead those who don't report to you
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12:27Rick Heyland által
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In today's episode host Mark Graban, a senior advisor with KaiNexus, chats with Yehor Skorodumov, a senior web application developer who joined our team earlier this year.In the episode, Yehor talks about his rigorous and analytical approach to researching companies, including KaiNexus. He also shares about the interviewing process, a little bit ab…
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26 | Harness the Power of Storytelling in Leadership [with Carol Cox]
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37:42Want to inspire action in your presentations and transform your message from boring to unforgettable? The secret: it’s not data and facts that create impact — it's your stories. As humans, we’re wired to remember and respond to stories because they connect with our emotions and drive our decisions. Storytelling is more than just a trending term; it…
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Mark Graban of KaiNexus talks with Melissa Sherman to preview her webinar...Register hereWhy is change so hard? Change is a complex and multifaceted process that often evokes a wide range of emotions and challenges. Despite these challenges, change is an inevitable part of life and is often necessary for growth, progress, and adaptation.By acknowle…
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The power of Situational Leadership
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14:45A refresh of Ken Blanchard's Situational LeadershipRick Heyland által
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Welcome to the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban, Senior Advisor at KaiNexus. In today's episode, we share insights from one of our YouTube videos, featuring two esteemed leaders from UMass Memorial Health. Cathy Burke and Jeff Marks discuss how KaiNexus, known internally as "Innovation Station," helps them drive leader…
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25 | Get Results Through the Power of Serious Leadership [with Kecia Kelly and Amy Chaumeton]
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51:40Do you and your leadership team feel burdened by solving all the problems that get in the way of achieving the results your organization needs? You’re not alone. This is the crux of the leadership challenge: transitioning from being the primary problem-solver to a transformational leader who creates the conditions for their people to achieve result…
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Nexie Award Dinner 2024 - Polytainers! Top Turnaround. Discussion with Marc Haberer
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14:04In this video, Mark Graban, senior advisor at KaiNexus, chats with Marc Haberer, a process engineer at one of our customers, Polytainers.At KaiNexus, we believe our success is best reflected in the achievements of our customers. Each year at KaiNexicon, we honor some of our most outstanding customers through the Nexie Awards. This Annual Nexie Awar…
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Read the blog post When leaders consider implementing a structured business process improvement methodology, one of the challenges they often face is explaining to employees what types of opportunities to consider. Usually, there are some apparent needs that people attack immediately. Still, once those are addressed, it can be challenging to recogn…
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[Webinar] Ask Us Anything! Psychological Safety and Continuous Improvement
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59:08In this webinar, we’re mixing up the format a bit to maximize time for Q&A and discussion. Please watch this longer webinar first: https://www.youtube.com/watch?v=0wwlaxfN8AEIn this video, Mark Graban will give a short presentation that recaps and updates his thoughts on some of these concepts. We’ll also conduct some live polling (and see the resu…
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24 | Deming’s Journey to Profound Knowledge [with John Willis]
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52:13If you're passionate about continuous improvement, quality, or operational excellence, chances are Dr. W. Edwards Deming has shaped your journey—even if you haven't realized it yet. But do you know how this influence came about and the profound impact Deming’s management theories have had on shaping quality and improvement approaches such as Lean, …
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In this episode, Mark Graban previews an upcoming webinar live event. Register here I'm excited to invite you to join me on August 21st for a special webinar titled “Ask Us Anything! Psychological Safety and Continuous Improvement.” This session, running from 1:00 – 2:00 PM ET, is designed to be highly interactive, with a focus on your questions an…
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Welcome to the Continuous Improvement Podcast with Mark Graban! In this episode, we celebrate Justin Self, Performance Improvement Manager at Barnes Jewish Hospital, and recipient of the prestigious Nexie Award from KaiNexus. Join us as Justin shares his decade-long journey in continuous improvement at BJC Health, highlighting the importance of sta…
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23 | Create the Winning Link in Your Strategy [with Billy Ray Taylor]
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36:58What does “winning” mean to you as a leader? And what is your leadership role in creating a winning strategy and organizational culture? According to Billy Ray Taylor, CEO and President at LinkedXL and former Goodyear Tire executive, winning is not only about setting a clear strategy and aligning on the goals and metrics, but engaging your team mem…
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The best Scaling leadership lessons I saw and learned this week
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13:10Top 5 leadership and performance lessons for the week ending August 3, 2024: 1. Great creative of Recognition- War Room 2. The power of simple process mapping to help cross functional groups work more effectively and efficiently together. 3. The power of Leading Indicator to improve results 4. Time blocking is a super power. @miketyler 5. Self care…
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Welcome to the KaiNexus Continuous Improvement Podcast with Mark Graban! In this special episode, we celebrate Mike McGowan, Director of Process Excellence at Memorial Health System in Marietta, Ohio, and recipient of this year's prestigious Lifetime Achievement Nexie Award from KaiNexus. Join us as Mike shares his inspiring journey in continuous i…
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Real life Leadership Lessons Part2- How to scale your business
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10:524 main learnings this week: 1. Hold accountable to the macro view and coach improvement on the micro issues 2. The Law of Aggregate Marginal returns- 1% improvement every week leads to 10x improvement in a year. 3. How to be an "order creator" in a tough market. 4. The best book on improving relationships with your significant other.…
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Travel Delays, Crowdstrike, Healthcare Impact, Learning From Mistakes - Mark Graban & Greg Jacobson
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18:45Welcome to the latest episode of the KaiNexus Continuous Improvement podcast! In this engaging conversation, Mark Graban, Senior Advisor with KaiNexus, sits down with Greg Jacobson, CEO and co-founder of KaiNexus. They chat about various topics, including lean principles, continuous improvement, and the significant impact of the recent CrowdStrike …
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Recent Leadership lessons applicable to any leader looking to scale their business
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13:414 main roles of a senior leader Nuanced execution lessons and opportunitiesRick Heyland által
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