A(z) Lighthouse It Solutions csatorna legjobb podcastjai (2024)

1
Drifting into the Void, FTC Review Ban, Windows Recall & an ISP Breach 23:45

9h ago23:45

23:45

The Lighthouse IT Podcast - September 6th, 2024 This week, Matt and Griff discuss how issues with the Boeing Starliner have led NASA to drop it from use, the approach of Microsoft's new Windows Recall AI feature and the potential cybersecurity risks, the FTC recently imposed a ban on the buying and selling of fake reviews online, the rise of AI and…

1
It's Show Time 17:53

1d ago17:53

17:53

The Fall Conference season officially kicks off this week with the SSA Fall Conference & Expo in Las Vegas. With more shows than a person possibly attend over the next few months, how to do you know what is the right show for you? How do you get the most out of your trade show? And should you even attend one? We discuss a few of our tips and tricks…

1
Self Storage Origins: Matt Enger with Cubby Storage 51:43

7d ago51:43

51:43

Matt Enger, co-founder of Cubby Storage, joins us to talk about his journey into self storage. From his beginnings storing artwork, to the development of Cubby, he has used his tech background to increase efficiency and enhance the customer experience in a variety of industries. We also dive into self storage software, which has become integral to …

1
PII of 3 Billion Leaked, Google Monopoly, & CrowdStrike's Fail Award 39:16

14d ago39:16

39:16

The Lighthouse IT Podcast - August 23rd, 2024This week, Matt & Griff discuss Apple Mail's latest update using AI to create and display summaries of your inbox instead of just the first line of emails. Reddit is strongly hinting at the introduction of paywalls on its site, possibly hiding popular subreddits behind a pricetag. The Google Graveyard gr…

1
The Next Generation of Self Storage Software 1:28:04

15d ago1:28:04

1:28:04

Experts from 6Storage, Storable, Storage Commander, and Storeganise join us to talk all about software. Good self storage software can make all the difference for both the customer experience and the manager/owner. What functionality should software have? How should it interact with security, call centers, and payment portals? What are the pain poi…

1
AT&T Data Breach, Spotify Social, & Google's Indexing 40:16

29d ago40:16

40:16

The Lighthouse IT Podcast - August 9th, 2024This week, Matt & Griff discuss the tension in the cybersecurity industry after the Broadcom takeover of VMware threatens massive price hikes. Some items about the CrowdStrike outage and how to recover from it. AT&T has suffered a massive data breach, with data from nearly all its wireless customers expos…

1
Self Storage Origins: Tommy Nguyen 57:45

29d ago57:45

57:45

Tommy Nguyen, founder of StoragePug, shares his origins both in the US and in self storage. From his humble beginnings coming to America from Vietnam, to his early days in tech after UT, to the beginnings of his company StoragePug, we hear all about his amazing journey. He discusses his personal story, the heart behind StoragePug, and his thoughts …

1
Stay Competitive Using Industry Data with James McLean 54:22

1M ago54:22

54:22

What data matters in self storage? Where do you get it? James McLean from Radius+ joins Tommy and Melissa to discuss all the analytics you can handle. It can be hard to sort through all the available data out there from your website to your online profiles to your management software. We discuss the tools that are available and the key data to keep…

1
Special Report - The CloudStrike Breakdown 27:38

1M ago27:38

27:38

The Lighthouse IT Podcast - July 30th, 2024 You have probably heard about the global outage of many Microsoft devices, but you may not have heard all the details on why. On this special extra episode of The Lighthouse IT Podcast, Matt and Laif discuss everything we now know about the CloudStrike update that accidentally ground thousands and thousan…

1
A New Voice - Our Harmony Technical Support, Andrew! 27:33

1M ago27:33

27:33

The Lighthouse IT Podcast - July 26th, 2024 This week, Griff is nowhere to be seen after he went on that ghost-hunting adventure, but the good news is there is one more member of the Lighthouse team whom you may have not met yet. In the co-host seat this time, we have another one of our Harmony Technical Support staff members, Andrew! Listen to thi…

1
Legal Chat Episode 2 with Carlos Kaslow and Scott Zucker 46:35

1M ago46:35

46:35

Welcome to Episode 2 of Legal Chat. This virtual "Power Hour" covers a variety of topics and questions sent in from self storage owners and operators around the country. Today we cover the recently passed legislation regarding non-monetary defaults, the ability to enforce unsigned leases, properly disclosing fees, force-placing tenant insurance, la…

1
The "Why" of Work Life Balance 37:55

2M ago37:55

37:55

In this special 100th episode, we revisit our very first topic from two years ago- work life balance. Whether you own a business or just work for one, the motivation behind your work ethic drives everything you do, from the amount of time you spend with your family to the effort you put into your job. We discuss our own work life balance, the "Why"…

1
Adobe & Apple Altercations, No More Green Texts, & Open-Source Scares 40:36

2M ago40:36

40:36

The Lighthouse IT Podcast - July 12th, 2024 This week, Matt & Griff discuss another open-source web library being used to distribute malware after being bought by a Chinese company. Also, Adobe was facing some heat after their last Terms of Use update, but they have now promised everyone they are not using user content to train their AI model(s). O…

1
S1 | E5 - Be The Lighthouse w/Brenton Lyman 49:47

2M ago49:47

49:47

Today's guest is Brenton Lyman, he's a former chef and current Food & Beverage Manager in the resort industry, and he joins us today on the milestone of his one year sober anniversary. Brenton's rock bottom came after years of addiction, nearly ending his marriage and jeopardizing the life he had always envisioned for himself. In what can only be d…

1
The Future is Here with James Hatfield 44:14

2M ago44:14

44:14

The future of tenant communication is video. Face time, snaps, zoom, google meet, and a host of other options have grown this tech in person to person communication, but we haven't seen it hit its stride in the self storage space... that is until Live Switch decided to enter our industry. It's not often we're blown away by a new piece of tech that …

1
S1 | E4 - Trauma to Triumph w/Kevin Beaufrand 50:43

2M ago50:43

50:43

Today's guest is Kevin Beaufrand, a Health & Sobriety Life Coach, Certified Personal Trainer, Nutritional Therapist Practitioner, Mindset Coach, and founder of SoberFLEX, a revolutionary program dedicated to helping others achieve long-term sobriety and optimal health. Born in Florida and raised on the French island of Martinique, Kevin experienced…

1
Watch Out For That Snake 21:50

2M ago21:50

21:50

Snakes, birds that attack, glow in the dark tenants... we've got a few fun stories from our recent travels to share on this lighter 4th of July special episode. There is never a dull day in self storage, and we are extremely thankful for the freedom to work in this industry and build our business. Despite the strange circumstances, tempermental tec…

1
S1 | E2 - Survival, Warfighting, and Peacemaking w/Greg Munck 45:44

2M ago45:44

45:44

Today's guest is Greg Munck. He's a decorated combat marine and the lead pastor at Crossline Community Church. He's also the author of "The Guide: A Story of Survival, Warfighting, and Peacemaking." In this episode, we hear about Greg's journey through a life of extremes. We dive into incredible stories of reconciliation and forgiveness, impactful …

1
S1 | E3 - Engineering Your Own Solution w/Ryan Perry 51:16

2M ago51:16

51:16

Today's guest is Ryan Perry. He’s a recovery coach in the Bay Area and owner of Soul Balance Recovery where he helps men and women to discover balancer and embrace growth in their journey. From hitting rock bottom to finding a new purpose in life, Ryan shares his own unorthodox and controversial path to sobriety, the strategies he uses to help othe…

1
S1 | E1 - From Dope To Hope w/Tim Ryan 43:17

2M ago43:17

43:17

Today's guest is Tim Ryan. He's a TED-X speaker, Thought Leader, Star of the A&E show 'Dope Man', and Author of 'From Dope to Hope, A Man in Recovery'. From battling addiction for 30 years, surviving multiple near-death experiences, and facing the ultimate personal tragedy, Tim has transformed his life to become a leading figure in the recovery wor…

1
The Good, Better, and Best In Storage Security w/ Aaron Harwell 1:04:41

2M ago1:04:41

1:04:41

Get ready for one of our most entertaining podcasts of the year. Aaron Harwell from SpiderDoor joins Tommy and Melissa to talk about self storage security. Aaron has experience both as a self storage owner and the owner of a self storage security company and talks about what has (and hasn't) worked for his facilities and what led him to the many un…

1
A New Voice - Our Harmony Technical Support, Laif! 33:45

2M ago33:45

33:45

The Lighthouse IT Podcast - June 28th, 2024 This week, Griff has gone missing during a hot air balloon trip, which means it's time once again to meet another member of the Lighthouse team! In the co-host spot this week, Matt has one of our Harmony Technical Support staff, Laif. Together, they talk about Laif's role, how he joined the company, some …

1
Dealing With Business Operators 21:15

3M ago21:15

21:15

Up next in our series on "Dealing with Problem Tenants" are our business operators. This is a tricky category as many of our business tenants are our best tenants. They follow the rules, pay on time, and stay forever. But there's a difference between a business that stores with you and one that operates on your property. How can you discover this p…

1
Google Search Leak, Not So Bluesky, & Remembering Windows 11 26:56

3M ago26:56

26:56

The Lighthouse IT Podcast - June 14th, 2024 This week, Matt & Griff discuss the discovery of last year's cyberattack that caused over 600,000 routers to fail. Windows 11 is set to add an AI feature to track your activities for 90 days, raising privacy concerns. Jack Dorsey left Bluesky and now promotes Nostr as the next big social media platform. L…

1
Dealing With "Thief" Tenants 42:17

3M ago42:17

42:17

Theft is one of many security issues facing every self storage facility. Preventing it should be a top concern. Sadly, one of the sources of theft is our own tenants. For most of your renters, you have nothing to worry about. But what about that one bad apple? How can you "thief-proof" your facility? Better yet, how can you head off a thief before …

1
Dealing With "Bully" Tenants 41:24

3M ago41:24

41:24

Tenants are the life blood of our business. Most of the time, and with most of our tenants, the relationship is great. But every once in a while you get that one tenant... Today we tackle the first of many problem tenant types: The Complainer/Bully. This is the tenant who knows your business better than you do and always has a "helpful" suggestion.…

1
Introduction - Don't talk about it. Be about it. 4:32

3M ago4:32

4:32

Welcome to the inaugural episode of Alpha Road! In this brief yet powerful 5-minute introduction, your host Riley Driskell sets the tone for an inspirational new podcast that takes an authentic and tactical approach to serving men through the various stages of alcohol addiction and recovery. This episode serves as the cornerstone for all future pod…

1
Enlisting Your Customers 26:01

3M ago26:01

26:01

There is a common denominator every self storage business shares that is often under-valued and under-utilized: the customer. Building customer loyalty is the final step in the sales funnel. But too often, companies are so focused on getting customers, they don't know how to truly enlist them to continue building their business. Today we gab about …

1
A New Voice - Our Navigate Platform Developer, Mark! 39:34

3M ago39:34

39:34

The Lighthouse IT Podcast - May 31st, 2024 This week, Griff (insert zany event here), but the show must go on, and thankfully, there are still more members of the Lighthouse team for you to meet. This week, Matt talks with our Navigate Platform Developer, Mark, about his role within the company before the conversation shifts to them rambling about …

1
It's Legal, But Be Careful 27:44

4M ago27:44

27:44

The self storage laws in Georgia were recently updated to include new provisions for non-monetary defaults and unsigned lease agreements. But along with these changes are best practices to protect both the facility owner and the tenant. While some practices are now legal, owners must be careful to implement them in the right way. We break down some…

1
XZ Utils Update, TikTok Time's Up, Google's Cookies, & LinkedIn Games 25:02

4M ago25:02

25:02

The Lighthouse IT Podcast - May 17th, 2024 This week, Matt & Griff discuss how time is finally running out for TikTok to be forced to either sell or be banned in the US, Google's plan to phase out third-party cookies is crumbling as they extend their deadline past 2024, LinkedIn introducing several new games onto its platform, some updates to the X…

1
Increasing Occupancy With a Great Experience with Luke Westbrooks 1:11:32

4M ago1:11:32

1:11:32

Increasing occupancy is top of mind for most self storage operators. Advice is plentiful, from upping your ad spend to dropping your rates. But what really works? Luke Westbrooks joins the webinar to discuss what has and hasn't worked for the portfolio under his care. You won't be surprised by the bottom line- it's all about the customer experience…

1
The Most Important Thing In Self Storage 37:27

4M ago37:27

37:27

After more lunches, sessions, trade show seminars, podcasts, and webinars than we we can count, we've finally cracked the code and figured out the most important thing in self storage. It's not your website, location, class, security, software, or curb appeal, although all those elements relate to it. At the end of the day, self storage is a busine…

1
Our Odoo Journey Thus Far - with Matt & Nicole 15:11

4M ago15:11

15:11

The Lighthouse IT Podcast - May 3rd, 2024 Welcome back to the Lighthouse IT Podcast! We have something a little different for you today. Last month, Matt had such a good conversation with our Operations Manager, Nicole, but that episode was so chock-full of great discussion that we had to break out this conversation into a part two! So, for this ep…

1
Elevating Your Marketing Through Curb Appeal w/ Jane Sauls 1:15:08

4M ago1:15:08

1:15:08

Curb appeal isn't just about what you see. It's about what others see when they visit your property, whether in person or online. The right curb appeal can attract a great tenant leading to long term healthy arrangement. But the reverse is also true. Negative curb appeal can keep good tenants away or attract the wrong kind of tenant. So, what are t…

1
Big Tech Troubles & Almost a Cyber Catastrophe 31:46

5M ago31:46

31:46

The Lighthouse IT Podcast - April 19th, 2024 This week, Matt & Griff discuss how some big tech companies have been involved in some shady activities lately. Apple has been accused of holding a monopoly on its App Store, Facebook intercepted messages from Snapchat and colluded with Netflix, and Google has finally agreed to make Incognito mode actual…

1
Keep It Clean Y'all: Physical Curb Appeal 28:52

5M ago28:52

28:52

You never get a second chance to make a first impression. This famous slogan rings true in more areas than just keeping your hair free of dandruff. It's especially true in the self storage industry. What are people's first impression when they drive by or walk on your property? Today we dive into the different aspects of keeping your facility neat,…

1
Top 5 Sales Skills for Managers with Carol Mixon 1:05:29

5M ago1:05:29

1:05:29

One of the top training guru's in self storage, Carol Mixon, joins the podcast today to talk all about selling skills. Active listening, problem solving, customer care, product knowledge, and of course closing those leads are just a few of the many topics covered in todays episode. Carol shares a variety of helpful examples along with practical adv…

1
Inside Self Storage 2024 Recap 27:14

5M ago27:14

27:14

We're back from Inside Self Storage with all our fun takeaways from the education, networking, and trade show. Dozens of speakers, hundreds of vendors, and thousands of attendees made this an event to remember. And speaking of thousands, the Storage Gives event was HUGE, raising thousands for all the worthy causes they support. Interested in purcha…

1
A New Voice - Our Operations Manager, Nicole! 33:00

5M ago33:00

33:00

The Lighthouse IT Podcast - April 5th, 2024This week, Griff has fallen down a well... but that means it's another chance to meet more of the Lighthouse team! This time, Matt talks with our Operations Manager, Nicole, about how she came to work here, how her role has changed, her study of initiatives for increasing employee wellness, Gallup/Clifton …

1
Legal Chat Episode 1 with Carlos Kaslow and Scott Zucker 38:19

5M ago38:19

38:19

Welcome to Episode 1 of Legal Chat. This is the podcast version of the virtual "Power Hour" featuring Carlos Kaslow and Scott Zucker which covers a variety of topics and questions sent in from self storage owners and operators around the country. Today we get to know Carlos Kaslow's origin story before the guys dive in to the legal topics facing th…

1
Ransomware vs Cyber Extortion, TikTok vs Instagram, & Apple vs Epic 40:18

6M ago40:18

40:18

The Lighthouse IT Podcast - March 22nd, 2024 This week, Matt & Griff discuss once again why it is so important to be proactive with your cybersecurity because even the Cybersecurity and Infrastructure Security Agency isn't immune to hacks. They also go over Change Healthcare's recent hack, how the amount of ransomware victims who break and pay the …

1
SSA Spring Show Takeaways 28:15

6M ago28:15

28:15

We're back (for a few days at least) from the recent '24 Self Storage Association Spring Conference. Honestly, we were blown away by the amount of new additions to the storage space. Today we share a few key takeaways regarding new tech players in the industry, session highlights, and products to consider. There are more tools today than ever befor…

1
WcDonald's, RDDT, Bluesky, & the Power of AB Testing 22:00

6M ago22:00

22:00

The Lighthouse IT Podcast - March 8th, 2024 This week, Matt & Griff discuss WcDonald's, Bluesky seeing mass signups, statistics on lurkers, Reddit going public and selling user content as training data, some fascinating AB testing stats, and more!https://hub.lighthousesol.com/blog/lighthouse-it-podcast-2/wcdonald-s-rddt-bluesky-the-power-of-ab-test…

1
It's Not Personal, It's Just Business: Collections 32:40

6M ago32:40

32:40

Collections may be the least favorite part of self storage management. But you gotta do it. It starts with a good policy and ends with getting paid, but the in-between part of interacting with customers and vetting excuses is where it gets fuzzy. Or does it? As with most things, consistency is key with collections. Rent is due when it's due. If you…

1
Does Grassroots Marketing Work in 2024? w/ Stacie Maxwell 1:44:18

6M ago1:44:18

1:44:18

Digital marketing dollars don't go as far as they used to, but don't worry- Stacie Maxwell, the Grassroots Guru, joins us to explore the ways you can get involved in your community to keep your facility top-of-mind when people need storage. Do you host local events? Have a robust referral program? Use QR codes? Engage in social media? Partner with …

1
A New Voice - Our Technical Dispatcher, Sara! 29:04

7M ago29:04

29:04

The Lighthouse IT Podcast - February 23rd, 2024 This week, Griff is missing, but that means Matt gets to talk with fellow Lighthouse team member Sara, who fills our Technical Dispatch role. They discuss her time here at Lighthouse IT Solutions thus far, what she enjoys about it, what she has learned while being here, what she like about Lego, and m…

1
Exploring New Revenue Streams 29:54

7M ago29:54

29:54

Are you getting the most out of your self storage facility? Raising your rates is still the best way to increase your income, but these days price increases are a bit more tricky. Today we explore several affordable and effective ways to increase revenue from retail, to technology, to value pricing, and many more in between. Our industry is full of…

1
What's Trending in Self Storage 24:55

7M ago24:55

24:55

Trade show season is off to a great start! We were at the Florida Self Storage Association Conference & Expo last week and noticed a few things trending in self storage. Of course, AI was talked about, but we don't share the same opinion as some others who think it'll be a slow roll-out in our industry. Plus, we're noticing a growing trend of more …

1
New Year, New Season, New Hub! 41:48

7M ago41:48

41:48

The Lighthouse IT Podcast - February 9th, 2024 Welcome back to season five of the Lighthouse IT Podcast! We're glad to have you, and we hope you'll enjoy the changes we are making to the format. This week, Matt & Griff discuss the release of the Apple Vision Pro, the latest developments in the AI sphere, increased scrutiny on social media companies…

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