DataTalks.Club - the place to talk about data!
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Seqing Knowledge is a genomics podcast brought to you by The Sequencing Center. The Sequencing Center, a next-generation genome sequencing company, offers affordable genome sequencing, bioinformatics, and genome data management for research, pharmaceutical, and clinical organizations. Our services are designed for organizations performing research on bacterial, viral, and human-oriented research. Among these services, our facility offers targeted sequencing methods for research fields includ ...
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Veteran host Francis Rose gives Federal government decision-makers news and information about management, workforce, IT, and acquisition, to help those leaders do their jobs better.
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We are a Marketing Technology Company with expertise in Marketo & Salesforce Consulting, Community Building, Data Science, Demand Generation & Web Development Services. https://www.grazitti.com
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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10/09/24: Resilience and Innovation: Transforming Defense Healthcare Data and Honoring Government Excellence
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On this edition of Fed Gov Today with Francis Rose, sponsored by the Women’s Center, we dive into key themes in healthcare data innovation and workforce resilience. Jesus Caban, Chief Data Scientist at the Program Executive Office for Defense Healthcare Management Systems (PEO DHMS), discusses the evolution of healthcare data sharing in the Departm…
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246: Transforming Customer Experience with Data and Digital First Strategies with Andrew Carothers
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Send us a text Andrew Carothers is a Senior Customer Experience Leader and a CCXP who has significantly shaped the field of customer experience (CX). His career began in public relations, where he worked both in agencies and in-house. He transitioned into the technology sector at Autodesk and even worked for the Electric Vehicle Association of Amer…
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Human-Centered AI for Disordered Speech Recognition - Katarzyna Foremniak
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About the speaker: Katarzyna is a computational linguist with over 10 years of experience in NLP and speech recognition. She has developed language models for automotive brands like Audi and Porsche and specializes in phonetics, morpho-syntax, and sentiment analysis. Kasia also teaches at the University of Warsaw and is passionate about human-cente…
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245: Navigating Life's Journey: Balancing Mind, Body, and Spirit for Personal and Professional Success with Rusty Rueff
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Send us a text In this episode of Navigating the Customer Experience, host Yanique Grant interviews Rusty Rueff, a seasoned leader with a diverse career in entertainment, talent management, and philanthropy. Rusty shares insights from his journey, which includes significant roles at PepsiCo and Electronic Arts (EA), where he was instrumental in glo…
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10/02/24: Privacy Meets Cybersecurity, State Department’s Modernization Push, and AI's New Threat: Unpacking Government’s Top Tech Challenges
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On this edition of Fed Gov Today with Francis Rose, we tackle three pressing issues shaping the future of government technology, policy, and data security. James Burd, Chief Privacy Officer at CISA, explains how privacy and cybersecurity are now inextricably linked. Discover why it’s no longer possible to protect one without the other, and what age…
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9/25/24: Cyber Threats, Small Business Strategies, and Radical IT Modernization: Insights from FBI, Maximus, and FMCSA
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On this edition of Fed Gov Today with Francis Rose, sponsored by Maximus, we explore the evolving cyber threat landscape from the FBI's perspective, strategies for small businesses to team up with larger government contractors, and a radically different approach to IT modernization. The FBI’s Internet Crime Report reveals over 880,000 cybercrime co…
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244: From Service to Software: Creating a Customer-Centric Knowledge Base with KnowledgeOwl with Marybeth Alexander
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Send us a text Marybeth Alexander has been the Knowledge Goddess and Chief Executive Owl at KnowledgeOwl since she co-founded the company with Pete in 2015. As KnowledgeOwl’s CEO, she's responsible for embodying KnowledgeOwl's mission and values, which include using business as a force for good, cultivating a people-first company, giving excellent …
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9/18/24: AI Enters the Mainstream at NGA
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The National Geospatial-Intelligence Agency’s Technology Strategy includes five key initiatives. One of them is to “build artificial intelligence, cloud and high performance computing into [the] GEOINT mainstream.” On today’s show, you’ll meet three leaders who are executing that part of the NGA strategy. Mark Munsell is Director of Data and Digita…
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243: Building Strong Cultures and Empowering CEOs: Insights from Bob Carrothers
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Send us a text Bob Carrothers has 29 years of experience, he facilitates peer-to-peer boards of CEOs and executives, creating environments conducive to skill enhancement, informed decision-making and superior results. Bob is certified as an Emergenetics advisor and Predictive Index practitioner, equipping him with a profound understanding of human …
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9/11/24: a center of AI excellence at the Labor Department; the use case revolution sweeping the government
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This Fed Gov Today program is sponsored by Leidos. The Labor Department has a new acting Chief Information Officer. Gundeep Ahluwalia, the outgoing Labor CIO, was on Fed Gov Today TV this week, talking about his time at the agency. Lou Charlier is the Acting CIO at Labor. He tells you how the agency is approaching AI, and its zero trust cybersecuri…
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242: Mastering Geofencing for Small Business Growth with Ernesto Cullari and Barbara Wardell
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Send us a text Barbara Wardell and Ernesto Cullari run an agency that focuses on geofencing. This embraces a growth hacker mindset that strategically focuses on identifying and amplifying their clients’ strengths while pinpointing weaknesses in the competition, utilizing GPS location data. This approach results in a significant and measurable impac…
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9/4/24: Innovations in TSP and Health IT: Advancing Service Excellence and Strategic Technology
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The Thrift Savings Plan has seven recommendations from the Government Accountability Office about its two-year old record keeping system. Jennifer Franks of GAO told you about them on a recent edition of the Fed Gov Today podcast. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, tells you how the TSP is re…
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241: Mastering Sales Through Customer-Centric Mindsets: Insights from Alan Versteeg
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Send us a text Alan Versteeg, an engineer turned sales management expert, initially approached the sales world with skepticism, but soon turned it into a thriving career by applying the engineering principles of cause and effect to sales and sales management. This success led him to co-founding Growth Matters, where Alan and his team have developed…
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240: Elevating Customer Experience: Neil Leyland on AI, Machine Learning, and Transforming Contact Centers with Neil Leyland
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Send us a text Neil Leyland is a Chief Contact Center Strategist at InterVision, and he is an exceptional PMP and six Sigma black belt certified senior-level program leader and a proven problem-solver. A highly motivated achiever with a career history in sales and operations management for international multi-unit retail operations. Possessing exce…
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8/21/24: Strengthening the federal government’s oversight community
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Twelve recommendations to strengthen the inspector general community are part of a new book from the former IG at the Departments of Justice and Defense. Glenn Fine was Inspector General at Justice from 2000 to 2011, and the acting IG at DoD from 2016 to 2020. His book is titled “Watchdogs: Inspectors General and the Battle for Honest and Accountab…
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239: Navigating Burnout, Building Resilience, and Fostering Relationships for Success with Dr. Eric Recker
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Send us a text Dr. Eric Recker is a dentist, husband, father, keynote speaker, Elite Success Coach, author, pilot, mountain climber and recovering triathlete. In his second half of life, he is committed to helping people shorten the distance to becoming their best version and learning to #WINtheNOW. Questions · We'd love for you to share in your ow…
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8/16/24: Revamping Federal Systems: Innovations in Acquisition, Defense and TSP Management
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The Federal Acquisition Service at the General Services Administration has a unique opportunity to reshape itself, and that reshaping could happen through five ideas. That’s according to Larry Allen, President of Allen Federal Business Partners. He’s writing about those five ideas in his “Week Ahead” newsletter, and he explains his five ideas on to…
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DataOps, Observability, and The Cure for Data Team Blues - Christopher Bergh
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0:00 hi everyone Welcome to our event this event is brought to you by data dos club which is a community of people who love 0:06 data and we have weekly events and today one is one of such events and I guess we 0:12 are also a community of people who like to wake up early if you're from the states right Christopher or maybe not so 0:19 much because…
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238: Mastering Software Reliability with Daniel Ruby
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Send us a text Daniel Ruby is a VP of Marketing at Nobl9. Ruby is a dynamic marketing executive with a focus on B2B marketing, and has significant experience building teams and driving successful, data-driven programs for a range of startups and mid-sized organizations. As the Director of Online Marketing for Localytics, Ruby was the first marketin…
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237: Empathy and Innovation in Customer Success with Irina Vatafu
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Send us a text Irina Vatafu has nearly a decade of experience in customer-facing roles, she is deeply passionate about working with people, and dedicated to ensuring every customer feels valued and respected. Currently serving as the Head of Customer Success at Custify, Irina thrives in roles that require effective communication, problem-solving an…
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7/31/24: Strategies for Modernizing IT: Multi-Cloud Solutions, Zero Trust Security and AI Innovations
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This podcast is sponsored by Presidio Federal and IBM. New guidance to overhaul FedRAMP is out from the Office of Management and Budget. OMB Director Shalanda Young writes the guidance “is responsive to developments in Federal cybersecurity and substantial changes to the commercial cloud marketplace that have occurred since the program was establis…
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236: Elevating Client Relationships: The Power of Thoughtfulness, Kindness, Caring and Empathy with Richard Weylman
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Send us a text Richard Weylman was orphaned at age 6 and he lived in 19 foster homes and attended 11 different schools. Rather than becoming the victim of those circumstances, he overcame them and he has had remarkable business success, including as an award-winning General Sales Manager of Rolls Royce to Head Sales and Marketing for the Robb Repor…
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Working as a Core Developer in the Scikit-Learn Universe - Guillaume Lemaître
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In this podcast episode, we talked with Guillaume Lemaître about navigating scikit-learn and imbalanced-learn.🔗 CONNECT WITH Guillaume LemaîtreLinkedIn - https://www.linkedin.com/in/guillaume-lemaitre-b9404939/ Twitter - https://x.com/glemaitre58Github - https://github.com/glemaitreWebsite - https://glemaitre.github.io/🔗 CONNECT WITH DataTalksClubJ…
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AI in Action: Revolutionizing Documentation, Scaling Solutions, and Enhancing Knowledge
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Presented by Booz Allen Evan Carey, Acting Director at the National Artificial Intelligence Institute, Department of Veterans Affairs discusses the Department of Veterans Affairs (VA) and its efforts to integrate AI into its operations to enhance the efficiency and effectiveness of medical documentation and community care records. The VA is focusin…
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235: Unveiling the Trends from Broadridge's 6th Annual CX and Communications Consumer Insight Survey with Debbie Miglaw
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Send us a text Debbie Miglaw is Head of Digital Solutioning & Business Development at Broadridge. She and her team of digital sales specialists, solutions architects and business analysts are responsible for consulting with clients to define the digital solutions that support their digital transformation and customer experience goals. The team of e…
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7/16/24: Bold Initiatives: Enhancing CX, Strategizing Cyber Battlespace, and Revolutionizing Health IT Contracting
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The Defense Department’s new Fulcrum IT Advancement Strategy includes four lines of effort. One of them is focused on customer experience. Savan Kong is Senior Advisor in the User Experience Portfolio Management Office in the Office of the CIO at DoD. At TechNet Cyber recently, he tells me his office is driving what customer experience looks like a…
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Building a Domestic Risk Assessment Tool - Sabina Firtala
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Links: LinkedIn:https://www.linkedin.com/company/frontline100/ Ba Linh Le's LinkedIn: https://www.linkedin.com/in/ba-linh-le-/ Sabrina's LinkedIn: https://www.linkedin.com/in/sabina-firtala/ Twitter: https://x.com/frontline_100?mx=2 Website: https://www.frontline100.com/ Free LLM course: https://github.com/DataTalksClub/llm-zoomcampJoin DataTalks.C…
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7/10/24: A Health IT Blueprint for the Entire Federal Government
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The Office of the National Coordinator for Health IT inside the Department of Health and Human Services has prepared the draft “2024-2030 Federal Health IT Strategic Plan”. At the ACT-IAC Health Innovation Summit recently, Peter Karras, Deputy Director for the Strategic Planning and Coordination Division at ONC, tells me the strategy is both a prog…
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234: Transforming Customer Experience: Joel Passen on AI, Innovation, and Leadership with Joel Passen
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Send us a text Joel Passen is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable results at the intersections of sales, business development, product strategy, operations and customer experience. Before co-founding Sturdy, a next-gen customer experience solution that helps companies improve c…
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We stream the podcasts on YouTube, where each session is also recorded and published on our channel, complete with timestamps, a transcript, and important links.You can access all the podcast episodes here - https://datatalks.club/podcast.html📚Check our free online coursesML Engineering course - http://mlzoomcamp.comData Engineering course - https:…
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7/3/24: The survival path for political appointees on the road to confirmation
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No matter who wins the presidential election this November, a new round of political appointees is likely to make its way to Capitol Hill to seek the approval of the Senate. Maj. Gen. Arnold Punaro (USMC ret.) will probably be involved in helping at least some of them prepare for confirmation. Arnold’s new book, "If Confirmed: An Insider’s View of …
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6/26/24: The road ahead for your agency’s Chief A-I Officer, from two leaders who’ve been there
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The new Chief Artificial Intelligence Officers Council just passed the six-month mark of its existence. The White House Executive Order on AI specifies that every agency should designate a Chief AI Officer. Two leaders who’ve led AI efforts at agencies are writing about what agencies should look for in those CAIOs. Lt. Gen. Jack Shanahan (USAF ret.…
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233: Practical Frameworks and Future Insights for Elevating Customer Experience with Alan Williams and Dave Stubberfield
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Send us a text Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value driven service. Dave Stubberfield is the director of Carter Consultancy and specializes in enabling cultural transformation to help businesses achieve greatness. They are the authors of Supercharging the Customer Experien…
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6/19/24: The Thrift Savings Plan hits its glidepath; opening up to open source in the intelligence community
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The Thrift Savings Plan is on a new glidepath. That path should help its members… that are investing for the long term. Kim Weaver, Director of External Affairs at the TSP, tells what the path is, and how it will work. The Central Intelligence Agency is building a chatbot to help its people verify open-source information quickly. The agency’s worki…
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232: Embracing Technology and Human Connection in Customer Experience with Vaishali Dialani
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Send us a text Vaishali Dialani is a multi-award-winning Customer Experience professional in the Middle East, has been recognized as a CXPA Emerging Leader, a finalist for CX Leader of the Year 2023, and has been ranked among the top CXMStars worldwide in both 2023 and 2024. She is a firm believer in the power of knowledge sharing to foster growth …
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6/5/24: DHS moves out on AI personnel and security; which comes first - security for AI or AI for security?; the right baby steps to maximize AI’s potential.
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This Fed Gov Today podcast is sponsored by Microsoft. Today’s show is “Innovating on the Frontlines: Securing the Future with AI and Cybersecurity.” The evolving intersection of security and AI is the focus today. Leaders from the Department of Homeland Security, Microsoft, and the Department of Defense will tell you where their organizations are, …
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6/5/24: A big CX step at the FDA; solving struggles for your agency’s CX situation; data as a strategic asset to serve veterans better
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This Fed Gov Today podcast is sponsored by Verizon. Today’s show is titled “Bridging Horizons: Innovating Customer Experience in Federal Civilian Services. The President’s Management Agenda and a series of executive orders have pushed agencies to transform the way they deal with agency customers. Leaders from FDA, VA, and Verizon dig into the chall…
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5/29/24: Leaving modernization behind; frustration cutters inside DoD; managing disruption without shutting it down
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NASA has a new technology leader to work in its digital transformation. Patrick Newbold is about five months into his tenure there, after joining the agency from the Social Security Administration. At the ACT-IAC Emerging Tech and Innovation Conference recently, he tells me digital transformation is about more than technology. The Defense Departmen…
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5/22/24: Innovation is not a noun, a refresh for an innovation institution; one agency’s transformation journey begins with an assessment
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All the military services, and pretty much the whole federal government, says they’re looking for innovative solutions. The hang-up can be what “innovation” actually means to each organization. Lt. Col. David Brewer (USAF) is Total Force Integration Liaison in the Disruptive Technology Division at Air Force Futures Center 3 Integration and Innovati…
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231: Data-Driven Sales Excellence: Insights from 'Data and Diagnosis-Driven Selling' with Robert Scarperi
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Send us a text Robert Scarperi, Bob has been a leader in professional services, SaaS, financial services, ad tech mar tech, and management consulting for 32 years. His company, Revenue Vision Partners is the industry's leading data-driven revenue growth consulting firm. Questions · Could you share with our listeners, just a little bit about how you…
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5/15/24: The VA sprints toward AI success; an international approach to R&D for the Pentagon; 2 key F-35 measures going the wrong way
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A new artificial intelligence tech sprint is under way at the Department of Veterans Affairs. 152 teams are competing in the sprint, on two tracks. Donna Hill, Deputy Director of Operations at the National Artificial Intelligence Institute at the VA and manager of the AI Tech Sprint, tells you how the sprint works, and what the agency is looking fo…
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230: Strategies for Customer Success and Retention with Rachel Stanley
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Send us a text Rachel Stanley came to Banzai in 2019 with over 10 years of SaaS onboarding, training, implementation, consulting, e-Learning, customer success, adoption and support experience. When Rachel joined Banzai, Customer Success was the only customer-facing job function. Since then, Rachel has added Onboarding, Support and Customer Marketin…
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Community Building and Teaching in AI & Tech - Erum Afzal
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We talked about: Erum's Background Omdena Academy and Erum’s Role There Omdena’s Community and Projects Course Development and Structure at Omdena Academy Student and Instructor Engagement Engagement and Motivation The Role of Teaching in Community Building The Importance of Communities for Career Building Advice for Aspiring Instructors and Freela…
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5/8/24: Records fall in the TSP; workforce intelligence coming for AI; 5 decades of service for the Comptroller General
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Some records are falling in your Thrift Savings Plan. More federal employees are bringing money into the TSP than ever, and the Plan is breaking other records too. Kim Weaver, Director of External Affairs at the Federal Retirement Thrift Investment Board, tells you about some of the other records the TSP is breaking, and why the Board thinks those …
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Working in Open Source - Probabl.ai and sklearn - Vincent Warmerdam
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We talked about: Vincent’s Background SciKit Learn’s History and Company Formation Maintaining and Transitioning Open Source Projects Teaching and Learning Through Open Source Role of Developer Relations and Content Creation Teaching Through Calm Code and The Importance of Content Creation Current Projects and Future Plans for Calm Code Data Proces…
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5/1/24: a cyber partnership at the top of the federal government; AI data optimization for every agency
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This show is sponsored by EY. The federal government is beginning month eight of work on the White House’s plan for “Delivering a Digital First Public Experience.” That work, and work tech leaders from other countries are doing around the world, was the focus of an event in Washington recently called Government DX. Dozens of US federal government l…
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AI for Ecology, Biodiversity, and Conservation - Tanya Berger-Wolf
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Links: Biodiversity and Artificial Intelligence pdf: https://www.gpai.ai/projects/responsible-ai/environment/biodiversity-and-AI-opportunities-recommendations-for-action.pdf Free Data Engineering course: https://github.com/DataTalksClub/data-engineering-zoomcampJoin DataTalks.Club: https://datatalks.club/slack.htmlOur events: https://datatalks.club…
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4/24/24: the partnership equation to build a 10-year tech plan; collaboration solutions that work across agencies
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The Department of Energy says it’s planning for technology that might not exist for ten years or more. Given the leaps in tech in the past ten years, leaders say that planning requires great flexibility. Brian Epley is Deputy Chief Information Officer at the Energy Department. At the ACT-IAC Climate Change Summit recently, he tells me about the par…
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229: Embracing Change and Mastering Entrepreneurship: Insights from Editor-in-Chief of Entrepreneur Magazine with Jason Feifer
28:07
28:07
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Send us a text Jason Feifer is the editor in chief of Entrepreneur Magazine, a nonstop optimism machine, and a widely recognized authority on business and how people navigate change. He is the author of the best-selling book Build For Tomorrow, a startup advisor, and host of the podcast Help Wanted and Problem Solvers. LinkedIn name him a “Top Voic…
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4/17/24: A missed opportunity for federal real estate; DHA works overtime to fix its people problems; international input to solve digital transformation troubles
29:18
29:18
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The federal government is missing a “prime opportunity” to cut the size and cost of its real estate footprint, according to the Public Buildings Reform Board. The board finds the government is missing modernization opportunities too. Dan Mathews, a member of the Public Buildings Reform Board and former commissioner of the Public Buildings Service a…
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