ATD Accidental Trainer is an ATD podcast, sponsored by Canvas by Instructure, featuring bimonthly interviews with industry experts who share stories and tips about how to grow your training career. Hosted by Alexandria Clapp, ATD Accidental Trainer covers trends, strategies, and actionable information for talent development professionals.
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Improve communication first, then everything else unfolds! Whether you're a knowledge worker or someone who leads them, communicating effectively maximizes productivity, brings teams together and yields results. Learn skills, listen to relatable stories from experience and join the community of people who value this key area of life. I'm José Mota, communication coach and trainer with 15 years of experience in the software industry. -- With love from Aveiro, Portugal.
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Why Learning Transfer Will Never Be Automatic (And What To Do About It) with Jared Cooney Horvath
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Jared Cooney Horvath, a neuroscientist, educator, and published author, joins the podcast to discuss overcoming the three biggest hurdles blocking learning transfer: knowledge, contextualization, and adaptation. The conversation also explores the distinctions between subject comprehension and ability, the dynamics of digital versus in-person learni…
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Learning as a Lifestyle with Melissa Loble
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Melissa Loble, Chief Academic Officer for Canvas by Instructure and a professor at UC Irvine, joins the podcast to discuss lifelong learning. Melissa offers practical advice for companies looking to move beyond the rhetoric and foster a true culture of continuous development. Melissa addresses common barriers to learning, such as time scarcity and …
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Repair Disconnected Workplace Relationships with Lola Gershfeld
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54:15
Learn how to break up emotional disconnection and repair workplace relationships with organizational psychologist Lola Gershfeld, founder of EMC Leaders. Discover the evergreen importance of emotional intelligence, how to disrupt negative relationship patterns, and practical steps to build stronger connections within your team. We delve into buildi…
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Think Beyond Typos: Quality-First with Hadiya Nuriddin
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Hadiya Nuriddin is the CEO and founder of Duets Learning and author of the new release, Quality Management in Learning and Development. In this episode, Hadiya breaks down what quality management really is and the misconceptions around it. Go beyond the limited “review process” mentality of checking for typos and broken links and learn how to think…
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Futureproof Your Skills in the Age of AI with Matt Beane
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Matt Beane is an assistant professor in the Technology Management Department at UC Santa Barbara and the author of the groundbreaking book, The Skill Code: How to Save Human Ability in an Age of Intelligent Machines. In this episode, we delve into leveraging technology and the "three Cs" of learning: Challenge, Complexity, and Connection. Matt also…
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Embrace Constructive Conflict with Karin Hurt and David Dye
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Karin Hurt and David Dye, CEO and President of Let’s Grow Leaders, join the podcast to discuss their newly released book, Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers. The duo shares practical communication techniques from their book to help start …
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How Credentialing Programs Create Career Paths with Katy Chandler
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Katy Chandler, the VP of Talent Management at DuraServ, developed an internal credentialing program to train her industry’s frontline technicians more efficiently and effectively. Katy shares how the program evolved to become a talent recruiting and retention tool by creating a visible career path for both new and experienced employees. She reveals…
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#061 — Storytelling bridges the gap
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Why is storytelling such an important skill to have? What makes stories so powerful? No better way than to share a story of my own. Stories bridge the gap. They are a great entryway between your ideas and your audience's. Because stories aim to demonstrate underlying principles, the narrative you choose is malleable, and if you choose one that your…
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Foster Team Alignment with Cortney Marchetti and Lindsey Levinsohn
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Cortney Marchetti, HR Director at OverDrive, and Lindsey Levinsohn, Team Lead for OverDrive’s corporate market, join the podcast to discuss how digital libraries can enhance strategic alignment for organizations. Cortney and Lindsey break down the inherent value of creating alignment, on both small and large scales. They share stories and examples …
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#060 — How to build effective slide decks
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Steve Jobs' presentations were incredible. Why? His remarkable presence, his personal brand, and the simple yet strong slide decks made the difference. Everyone would cheer when he announced the first iPhone, or the innovative Macbook Air. The black and blue fade background with big white letters zooming in would mark that generation of computers f…
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Reframing the Skills Gap Craze with Bob Mosher
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In an era of technological disruption, the skill gaps craze continues to grow for many organizations. Bob Mosher, CEO of APPLY Synergies joins the podcast to offer an alternative way to think about skill building. In this episode of Accidental Trainer, Bob discusses how aligning on the definition of “skill” is a crucial first step, the undervalued …
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#059 — Meaningful practice makes meaningful progress
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Doing the right thing is not the same as doing the thing right. Meaningful practice makes progress. How do we practice? How to prepare for a big online presentation, a team workshop or a webinar, in a way that is purposeful and tells you that you're doing better than last time? I'm breaking my answer in three parts: why it's important to practice, …
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The continuation of last week's episode on paralanguage. If you're curious to get the context behind it, check episode 57.
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Finding Connection During the Loneliness Crisis with Devin Hughes
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Global leaders agree that many people across the world are feeling the impact of a “loneliness epidemic.” Speaker, author and thought leader Devin Hughes discusses the state of human connection and how loneliness affects employee productivity on this episode of the Accidental Trainer Podcast. Devin offers solutions for leaders struggling to approac…
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#057 — Know your voice with paralanguage (part 1)
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What makes people want to see TED talks? Usually because speakers that go there have great ideas to share. And what makes them so interesting that people can be engaged for such a long time? I would personally love to acquire such incredible gravitas. They always look so collected, and yet so confident. These people are truly inspiring, and I'm tel…
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#056 — Use eye contact and proximity to make an impact
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We've been exploring posture and gestures lately. They are incredible resources that take advantage of the visual senses and pairing them with the actual message that others hear. Because we now understand how effective gestures are, it becomes important to realize the conditions in which we do them, specifically the space and boundaries we have av…
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Unleash Your Authentic Voice with Elaine Lin Hering
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Elaine Lin Hering is a facilitator, communications coach, and author of the newly released Unlearning Silence. An expert on using your voice in the workplace, Elaine unpacks several major themes from her book, common challenges facing trainers, cultivating awareness around learned silence, and empowering others to speak up. Elaine offers practical …
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#055 — Gestures amplify your interactions
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Conversation is one of the most spontaneous activities for people to engage in. Everyone loves talking with others, be it an extrovert on a introvert. If you think about it, introverts are very much selective extroverts; meaning, they like to expand with a limited number of people they can trust. Talking gets more interesting when it becomes slight…
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#054 — Posture speaks louder than words
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Imagine yourself having a conversation with somebody; a deep one, in fact. The ideas being exchanged require some effort to understand, and they take time to fully absorb. Now imagine you're absolutely still when you're talking. Arms down, fixed expression on your face, 6 feet away from the other person. What does it look like? Is it awkward or fun…
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A Blueprint for High Impact Organizations with Greg Harmeyer
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Greg Harmeyer is the co-founder and CEO of TiER 1 Performance and the author of Impact with Love: Building Business for a Better World. On the podcast, Greg offers insight on how to shift an organization toward a modernized operating model, with the goal of intentionally creating a healthier work environment. Greg details how clarity, consistency, …
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#053 — 4 tools to leverage visual communication at work
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If you're part of a product team, chances are that you talk about solving certain problems on a daily basis. Teams who use Scrum, for instance, plan their work together every day. Part of their process includes understanding where they are in the context of their sprint goal. There is often the challenge of discussing those goals from a text file, …
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#052 — Write masterfully
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Go back to any situation where you had to make a decision with anyone else (maybe your team or a client). Think about the documents you had with you, and how they supported the group. Think about the experience of coming up with those documents and how different it would be if you didn't have them. What does that picture look like? More than once I…
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Breaking Down Change Fatigue with Holly Burkett
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Holly Burkett is the principal consultant of HB Consulting and Evaluation Works, a performance consultancy in Northern California, and the author of Learning for the Long Run. She joins the podcast to discuss change fatigue, where it comes from, and how TD professionals can help organizations overcome common change fatigue challenges. Holly reframe…
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#051 — Improve your online posture
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More and more, people come together to watch online webinars, talk to clients in important meetings and attend training workshops. They're more accessible, affordable and convenient, particularly for those who live far from the big cities. The challenge with these kinds of events is that we cannot know for sure if the experience will meet reasonabl…
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#050 — Improve your online setup with these 3 essentials
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11:45
Before 2020, most people would go to the office and work together. They would gather by the watercooler and chat, have important meetings with clients and partners, visit other coworkers' workstations to discuss design work, perform pair programming, or simply exchange ideas creatively. Then the pandemic hit, and everything changed. Most of the wor…
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Predicting L&D Trends on the Rise with Karl Kapp
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Dr. Karl Kapp is a well-published author, professor at Commonwealth University, and all-around expert on instructional design and technology application in the L&D field. On the podcast, he shares his yearly predictions for the industry and which trends he expects to be popularized. Karl also gives his personal method for finding the latest fads, t…
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#050 — Natasha Hillsman: How to welcome GenZ into the workplace
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47:15
Natasha Wellington-Hillsman is a Human Resources Business Partner and Leadership Coach with 25 years of experience in manufacturing and healthcare. Her focus is on Nonprofit, Career Development, Conflict Resolution, and Facilitation. She is currently a Director of Human Resources at Luminis Health, Leadership Coach at Wellington-Hillsman and Profes…
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#049 — Set the context right with SCQA
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11:23
Every time I record a podcast, or sometimes when I have prepare any sort of presentation to my clients or my team, I always use the same procedure: Confirm the topic and goals. Frame them well. Split the topic into key parts and support each of them. Summarize the message. Today's focus is on point 2: frame the topic well.…
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Low Stake Ways to Boost Learning Transfer with Katrina Kennedy
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44:43
Katrina Kennedy is a talented master trainer who’s been leading train-the-trainer for over 27 years. She joins the podcast to reveal how she puts evidence-based learning strategies into practice in her training programs. Katrina passionately shares practical examples and tools you can use to facilitate retrieval practice and reflection for your lea…
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#048 — Prepare your message with MoSMoS
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Good preparation elevates your message, your confidence and your audience's engagement. When you start to develop your idea, you might realize that you might have holes you need to fill. For example: Is this idea too vague? Does my audience really understand the points I'm making? Can they keep a clear picture of the whole thing? How will they resp…
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Cultivating Curiosity with James Robilotta
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46:36
Impassioned speaker and author of Leading Imperfectly, James Robilotta, shares how tapping into the power of curiosity can transform communities. James breaks down his framework for cultivating curiosity and reveals how starting with better questions will lead you to more authentic connection and loyalty at work and in your personal life. Tune in f…
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#047 — Preparation is the cornerstone of good communication
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11:13
Preparation is a crucial skill to have. While most people praise posture, confidence and tone of voice, only a few appreciate the prep work under a powerful presentation or a productive meeting. Today we'll explore the impact of preparation with a couple of examples and, after that, how to do so regardless of the situation.…
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Start 2024 on the right foot! If you want to become a successful communicator, make the difference amongst your peers and leaders, and boost your career, learn the 5 essential components of communication. In further episodes we'll explore each of those elements in practice so stay tuned!
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Navigating the Ups and Downs of Career Change with Lauren Weinstein
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Lauren Weinstein, co-author of The Empowered Job Search and the Career Discovery & Enablement Lead at Microsoft, is on the podcast this week to discuss the complexities of job changes and career development. Sharing her personal story of being laid off, Lauren offers advice for those transitioning between roles, companies, and industry fields. A jo…
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Addressing the Learning Styles Myth with Nidhi Sachdeva
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Evidence-informed learning designer and educational technology specialist, Nidhi Sachdeva, breaks down the dangers of conflating neurodivergence and learning styles. Discussing Dual Coding Theory, Cognitive Theory, and Information Processing Theory, Nidhi explains the science behind how people learn and what trainers often get wrong. While discussi…
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#045 — The ABCs of communication
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In a military operation, communication is not just important; it can be a matter of life or death. Clear, accurate, and concise communication can be the difference between success and failure on the battlefield. However, in the chaos of a mission, miscommunication can lead to disastrous consequences. Orders misunderstood, coordinates confused, and …
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#044 — What is conflict and how to deal with it
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Knowing the reasons why certain people take certain positions breaks barriers of potential conflict and increases the quality of collaboration, from coworkers and teams to the tougher stakeholders like customers, clients and directors. Let's explore the topic in three segments: what is conflict, its five levels, how to resolve it, and some practica…
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#043 — 3 benefits and 6 tips for concise communication
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Our workdays are filled with different activities: making decisions, talking about the solutions we're building, building them, planning, writing email, meetings... It's 2023, and it becomes more and more valuable to grow out of our specialty by understanding a little bit of everything others around us do, as well as developing human skills that he…
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#042 — Tangible daily progress requires context, planning and informed execution
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Many companies today appreciate the value of doing work in an iterative, incremental fashion. While there are some clear, valid outliers to this claim, most digital product companies and consulting groups understand the positive impact of delivering quality products early and frequently with close to direct feedback from who their users. Most belie…
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Design for Behavior Change With Julie Dirksen
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Julie Dirksen is a learning strategist and author of the recently released book, Talk to the Elephant. She joins the podcast to chat about designing learning for behavior change. We discuss several topics from her book, including the COM-B behavior model, and how to map it to your behavior change interventions. Julie reveals the biggest barriers to…
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Everyone loves being praised, especially in public. What happens when they're criticized instead? I share my story about what happened to me years ago and how I turned it into a valuable lesson.
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Use Learner Personas to Tailor Training with Danielle Wallace
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Danielle Wallace, Chief Learning Strategist of Beyond the Sky, joins the podcast to share her passion for learner personas in L&D. Listen to her explanation of what learner personas are, the “do’s and dont's” of building learner personas, and the ways you can use personas in training. Meet some of Danielle’s favorite learner personas as she discuss…
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Knowledge workers thrive in questions. Well, they should! How do you ask good questions? Learn about 5W1H questions and how they open up a conversation and tap into valuable insights.
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#039 — Communicate better with MoSMoS
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Good leaders are good communicators. They ensure everyone understands the message and they are given enough room for clarification. When people don't understand you because you can't articulate your thoughts consistently, you lose their interest and performance goes down. So how do you articulate with consistency and ensure your teams are crystal c…
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Become a Digital Inclusion Ambassador with Belo Miguel Cipriani
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Belo Miguel Cipriani, digital inclusion strategist and founder of Oleb Media, joins the podcast to help us rethink accessibility. Learn how to overcome the intimidation factor of accessibility and engage in active digital inclusivity with Belo’s empowering recommendations. Belo shares his personal experience living with a disability and addresses t…
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Is it better to make the wrong decisions despite the risk of reverting it after some time? The answer is yes and we'll explore the topic in this episode.
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Harness Cognitive Bias to Influence Stakeholders with David Dylan Thomas
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David Dylan Thomas, Founder and CEO of David Dylan Thomas LLC and author of Design for Cognitive Bias, joins the podcast to share how L&D professionals can harness cognitive bias in their work. David reveals common cognitive biases, such as confirmation bias, illusion of control, loss aversion bias, and consistency bias, and provides strategies to …
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#037 — Prescriptive vs. descriptive leadership
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Would you rather strictly prescribe work to your teams or open up the game in a descriptive, collaborative setting? Learn about the two styles of leadership and how that affects the relationships you have with your teams and your purpose as a leader of the 21st century.
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What if I told you that there are businesses that insist on saving money short term by combining more than one of the roles into a single person, overlooking the consequences of that decision long term? What do you think of the topic? Let me know at podcast@josemota.net or find me on LinkedIn: https://linkedin.com/josemotanet John Miller's post: ht…
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Explore Organizational and Career Development with Mallory Flynn
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Mallory Flynn, Content Manager of Organizational and Career Development at ATD, joins the podcast to discuss the latest projects she’s been working on. Mallory shares what it was like to work behind the scenes on the newly released, ATD’s Organization Development Handbook, and how the book was specifically created to support L&D professionals navig…
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