The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com. Podcast is made possible by donations. Support the show by donating her ...
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Retail Design Flex - Episode 11
51:23
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Send us a text It's signage day on our Friday Flex. Listen in as Ryan and Heather tackle tips and problems for our retailers. Support the showNational Bicycle Dealers Association által
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Brown County Bikes..."Where the Good Times Roll”
54:51
54:51
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54:51
Send us a text This episode’s guests are Danielle Walter Nolan and Kate Nolan, the owners of Brown County Bikes. The conversation explores the personal and professional journey of Danielle and Kate, their unique contributions to the biking community, and their vision for the future of Brown County Bikes...lots of great nuggets for other retailers. …
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Send us a text Holiday season will approach fast! Listen in for some tips on seasonal marketing. Support the Show.National Bicycle Dealers Association által
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State of the Bicycle Insurance Industry with Marsh & McLennan Agency
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50:04
Send us a text This episode’s guest is Alex Andrews, of Marsh & McLennan Agency-Specializing in bicycle industry insurance programs. Bike Shops, Product Liability for manufacturers/suppliers, professional trail building contractors, advocacy groups, and everything in between. In today's episode we chat about state of the insurance industry, best ti…
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Send us a text This week on the Flex we're reviewing back-to-school: tips for bicycle retailers. Support the Show.
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Green-ify your Lube Section
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35:54
Send us a text Our guest today is Checo Diaz, CEO and Founder of Gear Hugger. Founded in 2020, Gear Hugger is a Multipurpose Lubricant, a plant-powered petroleum-, fossil fuel-, and PTFE-free multipurpose lubricant. Did you know that 40% of the chemicals that you put on your bike end up in the ground? Gear Hugger cleans, lubricates and protects wit…
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Send us a text Our Friday Flex episode this week focuses on back to school and seasonal marketing. Support the Show.National Bicycle Dealers Association által
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NBDA News Hour - August 2024
1:00:30
1:00:30
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1:00:30
Send us a text The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Mi…
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Send us a text Today's Friday Flex focuses on greeting customers. How do you welcome people in your store? Support the show
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Bicycle Industry Retailer & Supplier Best Practices Panel
1:22:32
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1:22:32
Send us a text This episode sponsored by Bike Rent Manager. The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel talks through an agenda on various topic…
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Send us a text Our Friday Flex this week covers how bicycle retailers can leverage data to make informed business decisions. Support the Show.National Bicycle Dealers Association által
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Send us a text This episode’s guest is Matthew Smith, 27 year industry veteran, past retailer, and brand leader. Today we are talking about ways for retailers to maximize current opportunities. Included in the conversation is the importance of the retailer, the concept of the retailer as the brand, current inventory, connecting with community....th…
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Technician Flex - Episode 8
34:32
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34:32
Send us a text Today's episode features 4 questions people are afraid to ask their bike mechanic or bike technician, including 'How can I tell when my suspension needs servicing?.' If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bic…
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Turn Conversations Into Customers
42:41
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42:41
Send us a text This episode’s guest is Yan Lee, Affiliate Manager, with Zidy. Zidy provides a better way to manage customer leads, analyze feedback and drive business progress. Listen and learn about the customer journey, how you can use AI, SMS messaging + Payment platforms for your business. Support the Show.…
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Send us a text Our Friday Flex feature this week focuses on how to encourage bicycles as transportation. Support the Show.National Bicycle Dealers Association által
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Workstand: For The Business of Bikes
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46:45
Send us a text This episode’s guest is Ryan Atkinson of Workstand, a platform that helps bike shops manage their online presence and e-commerce strategies. We cover a wide range of topics to gather deep insights into e-commerce strategies and online marketplaces, and even dive into the future of E-commerce. You will love this one. Support the Show.…
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Send us a text Our Friday Flex this week is on tire and tube recycling. Support the Show.
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NBDA News Hour - July 2024
1:01:38
1:01:38
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1:01:38
Send us a text This episode is supported by bike.rent Manager The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considere…
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Send us a text This week's Friday Retailer Flex we're covering the implementation of metal recycling in bicycle retail. Support the showNational Bicycle Dealers Association által
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Direct From a Woman in the Bicycle Industry
37:54
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37:54
Send us a text This episode presented by bike.rent Manager. This episode’s guest is Emily de Jong, a woman in the cycling industry, connected to us through her relationship with Johnny Velo Bikes. Listen in and learn more about being a woman in the biking industry, an inside viewpoint of the female bike mechanic, and tips for bicycle retailers to a…
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Retail Design Flex - Episode 10
51:53
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51:53
Send us a text Our Retail Design Flex special feature is about evaluating new retail space plans. Show notes today include Floor Plan Paper Dolls. Support the Show.National Bicycle Dealers Association által
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Send us a text This episode presented by bike.rent Manager. This episode’s special feature NBDA President Heather Mason joins Pedego Retailers in their Monthly Lunch and Learn event, focused on enhancing the specialty Retailer. Interviewing Heather is Emma Martin LaPlant, Senior Director | Retail Operations Support & Training Pedego. The conversati…
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Send us a text This week's Friday Flex covers the importance of sustainable business practices in bicycle retail. Support the showNational Bicycle Dealers Association által
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Higher Protection for Higher Speed
33:03
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33:03
Send us a Text Message. This episode's guests are Ben Dai and Christi Scruggs of Xnito. Xnito is a helmet brand founded specifically to breach the gap between bicycle and motorcycle helmets to best serve e-bike riders. We talk product specifics, how they support retailers, testing standards, and what's next. Support the Show.…
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Send us a text Our Flex this week how to help keep riders inspired to take their bike every day. Support the Show.National Bicycle Dealers Association által
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NBDA News Hour June 2024
57:40
57:40
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57:40
Send us a text This episode presented by bike.rent Manager. The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. Support the Show.National Bicycle Dealers Association által
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Send us a text Today, thanks to Hubtiger, we are going to look at tips that will revolutionize business operations, streamline workflows, balance technician workflows, and improve customer experiences. Support the showNational Bicycle Dealers Association által
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E-commerce Strategies and Online Marketplaces
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45:29
Send us a text This episode’s guest is Lauren Webb, Agency Director at Workstand. Listen in and learn pro tips on how you can first make a plan, engage your community, use direct mail and google listings and finally treat your website as a store location. And that’s just the tip, lots more too... Support the Show.…
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Technician Flex - Episode 7
36:33
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36:33
Send us a text Today's episode begins with a question about servicing wheels. What are the steps needed to execute great service? If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photo…
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Bosch Service and Training
49:50
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49:50
Send us a text This episode’s guests are Stephen “Phunky” Proffitt, eBike Technical Service Specialist at Bosch and Laura Montero, eBike Technical Product Specialist. Listen in and learn more about Bosch e bike systems, training, support, service opportunities, rider safety, secondhand market, leasing opportunities and more! Support the Show.…
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Send us a text This week's Friday Retailer Flex topic is boosting online bicycle sales: strategies for retailers Support the showNational Bicycle Dealers Association által
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NBDA News Hour - May 2024
53:35
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53:35
Send us a text Every month we are joined by the team at Human Powered Solutions to review their Micromobility Reporter feature. This month's news hour focuses on economic news, safer batteries, in addition two bonus articles submitted by the HPS team. Support the showNational Bicycle Dealers Association által
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Send us a text This week the team has tips for Bicycle Retailers to sell old inventory via their website! Support the showNational Bicycle Dealers Association által
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Cycling to Success: How I Turbocharged Sales and Profits in My Bike Shop
46:58
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46:58
Send us a text This episode’s guest is Mickey O'Brien, the entrepreneurial force known as "Laid Back Mickey." He scaled his first bike shop to three locations in three years before founding a #1 cycle shop specializing in premium recumbent trikes. Through strategic marketing and unwavering dedication to customer satisfaction, Mickey drove unprecede…
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Send us a text Heather reviews tips for Bicycle Retailers to gain more social media followers. Support the showNational Bicycle Dealers Association által
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Making 2-Wheel Electric Mobility Accessible to Everyone
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44:07
Send us a text This episode’s guest is Alessandro Pregel, sourcing lead, Upway. Upway is building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable and reducing waste-helping retailers move product, with a mission to make 2-wheel electric mobility accessible to everyone. Listen and learn more about Upway, h…
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Send us a text This Friday Flex is Tips for Bicycle Retailers to Optimize Their Website! Support the showNational Bicycle Dealers Association által
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We Ship. You Ride. Bikeflights.
41:44
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41:44
Send us a text This episode’s guest is William Alcorn, President (and Founder) and Sue George, Vice President from Bikeflights. We discuss how trends in our industry affect the Bikeflight's business and how their crew stays nimble to provide great service as a mediary. Support the show Support the show…
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Retail Design Flex - Episode 9
1:03:58
1:03:58
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1:03:58
Send us a text This week on our Retail Design Flex we cover fixtures and merchandising. Support the Show.National Bicycle Dealers Association által
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Retailer Spotlight - Bicycle Ranch Tucson
51:20
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51:20
Send us a text This episode’s guest is our friend Steve Morganstern, owner at Bicycle Ranch Tucson. We talk leveraging brand and awards to tell customers the story of “why us,” discuss the changing market and how shops can succeed with the right tools. In addition, we cover unique strengths of their team and one’s other retailers can pick up to hav…
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Send us a text This week's Flex focuses on solving unmet customer needs. Support the showNational Bicycle Dealers Association által
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Bentonville Bike Fest / NBDA Retailer Summit - See you there!
36:38
36:38
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36:38
Send us a text This episode’s guest is Kenny Belaey. Founder of Bentonville Bike Fest. I was excited to have Kenny on the show again to talk about how the festival has grown, what to expect for 2024,and the years to come. The Bentonville Bike Fest is happening just days after the NBDA Retailer Summit. Giving retailers and suppliers a chance to spen…
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Send us a text Our Friday Flex this week is about rider experience. Support the showNational Bicycle Dealers Association által
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YouTube and Bicycles? We Know a Guy.
49:39
49:39
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49:39
Send us a text Justin Bolinger is no stranger to bike shop life. Ever since his parents opened a shop in the 1980's, his love of cycling has grown. Now, over 30 years later, he shares his years of expertise and passion through his YouTube channel I Know A Guy Bicycles. The Guy's YouTube channel continues to gain traction for his industry commentary…
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Send us a text This week's Friday Flex is all about grassroots loyalty programs. Support the Show.National Bicycle Dealers Association által
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NBDA News Hour - April 2024
59:45
59:45
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59:45
Send us a text The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. We recap this month's resource "E Bike Hate, Legislation, and Liability for Amazon." The team at Human Powered Solutions has over 245…
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Technician Flex - Episode 6
39:13
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39:13
Send us a text Today's episode begins with a question about upselling when customers only come in for a service issue or small repair. "How do you enhance a customer's ride experience?" If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training…
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Basso. Enough - Ride Perfected
42:04
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42:04
Send us a text This episode’s guests are Alessandro Basso, Chief Executive Officer at StarDue Group. StarDue is the parent company of the brands Basso Bikes and Lee Cougan Mountain Bikes and Craig Steyn, country manager US of Basso Bikes. Alessandro's Father and Uncle founded Basso Bikes in 1977. The conversation covers Alessandro's path from profe…
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Send us a text Join Heather for this week's Friday Flex about SKU Reduction. Support the Show.National Bicycle Dealers Association által
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Serving the Adaptive Cyclist
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54:06
Send us a text This episode’s guest is Brent Emery, co-owner of Emerys - a Wisconsin based bike store that adapts bikes to the needs of every rider. In this conversation we cover unique needs retailers should possess to best work with adaptive bicycles, whether it’s fit, customization, billing and more. Watch this episode on YouTube for the best ex…
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