Welcome to the Design of Experience: conversations about the ideas that make us feel a tribal devotion to the things we love. Hosted on Acast. See acast.com/privacy for more information.
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Long Story Short: Beautiful Brands + Beautiful Messaging
22:35
22:35
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22:35
This one's about: Why simple is often always better. How we can all lose ourselves in a story. A subscription service for self-improvement. And personalized gastrointestinal care for long-term relief. When it comes to designing experiences, when is it time to be direct and obvious versus painting the whole, elaborate picture? Can a website be cleve…
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Direct to consumer: the heart wants what it wants
29:35
29:35
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29:35
This one's about: Premium frying pans that come in soothing earthy colors, Ginsu knives, the Ron Popeil revolution, and snake oil. The allure and wonder of direct-to-consumer products. Are vegan gummies going to fix your anxiety? What about artisanal distilled non-alcoholic spirits? Do you really need a new pan? What if it comes with a special wood…
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Acceleration & Iteration
25:47
25:47
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25:47
This one's about: Word '97 on a shiny disc, the creation of the New York Subway map, and the everlasting allure of an Eames chair. How has our creation of fast-paced workflows and iterations inside our workplaces affected our expectations and experiences outside our workplaces? Is there a correlation between time and effort vs. meaning and timeless…
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Finding Your Way In with Justin Klugh
27:19
27:19
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27:19
This one’s about: baseball, complicated storylines and huge worlds made out of LEGOS, and the importance of mentors. Fighting the good fight in the name of Narrative, Narratology, and — if you will — Wordology. How does one decide to pursue the glory of copywriting? The power of embracing failure, just sitting down and getting started, and of cours…
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Inside the World of Design with Casey Hawes
24:13
24:13
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24:13
This one’s about: The golden age of Nintendo, Reebok Pumps, TMNT, and GI Joe. Vinyl may be final, but do album covers mean anything anymore? How do the interests and hobbies we have as youngsters inform what career choices we make? And more importantly, how many pairs of shoes does it take to be a superhero creative director? Do the weird moments o…
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Through the Lens with Sam Oddo
21:36
21:36
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21:36
This one's about: The formative impact of Spielberg, Scorsese, and a father's love of film. The power of emotional storytelling and short-form content. How does a creative vision become tangible through a filmmaker's eyes? How does one craft something new and original in times like these? Join us for Sam Oddo's story and see why the passion behind …
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Should all brands pursue tribal devotion?
23:22
23:22
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23:22
This one’s about: Six hundred dollar heated bidet solutions, the ever-present possibility of overnight disruptions, and the critical moment of becoming interesting and exciting. Why are shared beliefs between brands and customers so important? Should all brands seek to deeply understand why they exist? And what about generic products and boring, ma…
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1
Brand Mindfulness: Taking Action
25:30
25:30
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25:30
This one’s about: Lemonade stands. How does the kid in Steve’s neighborhood need to rethink his approach to providing flavored hydration? Lazzberry Lemonade! Steve and Matt disagree on whether caring about people makes you a Marxist. AND… TADA! 5 steps to developing Brand Mindfulness. Today, Steve, Matt, and Emily talk about taking action! Hosted o…
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1
Developing Brand Mindfulness
24:04
24:04
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24:04
This one’s about: Being stuck in a moment with Bono and robot voices defining Ikigai. Executives recognizing and navigating change. The roots of mindfulness and what businesses and market leaders can learn from it. Ralph Waldo Emerson, concentric circles, Zen Buddhism, sales pitches… How can you move into different modes of operation based on shift…
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This one's about: That trendy mindfulness thing, the moment of the Kodak moment, and rainbow unicorn soft-serve. What is the common trait of people and brands that weather the storms? Why is it worth it to pause...and look around? In a world where change is guaranteed, the power of adaptation (and the willingness to do it) has never been more impor…
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1
The Experience Experiment
32:37
32:37
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32:37
This one's about: Fu Manchus, podcast overpopulation, and the detailed Instagram breakdowns of a Whole Foods aficionado. What is it that you want to be? And—more importantly—what do you want to say? In the final episode of season one, Steve, Emily, and Matt discuss the secret sauce of podcasting. We’ll dive into these ideas and questions as we refl…
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This one’s about: Sales pitch knife fights, Wes Anderson slander, and the long awaited return of Creepy Joe. What is the true power of persistence? How can you be a big red X in a sea of white dots? Today, Steve, Matt, and special guest Joe, talk about how an intern’s mistake led to a lesson about the value of humanizing sales. Hosted on Acast. See…
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1
Who Doesn't Love a Good Jingle?
34:55
34:55
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34:55
This one’s about: Anthropomorphism and hot dogs. The psychology of sounds. Grating voices. The joy of the jingle. Why have jingles fallen out of favor? Will they regain their former glory or continue to be a form of self-parody? Today, Steve, Matt, and Josh discuss the rise and fall of jingles in advertising and riff on the importance of mnemonic b…
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1
Let's Talk About Volkswagen!
29:23
29:23
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29:23
This one’s about: Witty copywriting, faulty car electronics, the role of music in advertising, the smell of crayons, and cars that float. How can a brand redeem itself after a worldwide scandal? Can we forgive a brand when it overdramatizes a crisis it created? Today, Steve, Emily, and Matt discuss Volkswagen’s evolution from the people’s car to a …
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This one’s about: Cathead whimsy, avant-garde food establishments, and a nerdy J.K. Simmons. Why is humor so disarming and connective? How do you find the right kind of humor for a brand? Today, Steve, Emily, and Creative Director of Animation, Ryan Thurber, discuss the brilliance and timelessness of humor in the brand experience. Resources referen…
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1
The Tribal Devotion Talk
37:17
37:17
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37:17
This one’s about: Motorcycle gang morality, software taste testing, and Apple evangelism. Is culture more impactful than company strategy? How can you find what truly holds meaning for consumers? Today, Steve, Emily, and Matt discuss the consumer journey to tribal devotion. Resources mentioned in this episode: Delivering Happiness by Tony Hsieh Tri…
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The Transparency Transition
31:27
31:27
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31:27
This one’s about: Redemption burritos, the Woke Washing Epidemic, and the striking similarities between guts and guac. How has authenticity become commercialized? What can seeing into a restaurant’s kitchen teach us about running a business? Today, Steve, Emily, and Matt get transparent about transparency. Resources mentioned in this episode: Adwee…
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This one’s about: The attitude adjusting powers of Woodford Reserve, the party scene in airport terminals, and moments of clarity in a P.F. Chang’s. What’s the ROI of a smile? How can anticipation and spontaneity take your brand from respected to preferred? Today, Steve and Emily discuss how the smallest moments can have the biggest impact. Resourc…
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1
Storytelling is Survival
32:03
32:03
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32:03
This one’s about: Indestructible hot beverage containers, shooting Womp rats in a T-42, and the surprising positives behind cardboard pizza crust. What stories need to be told? How does a brand cast their buyer as the hero? Today, Steve and Emily talk about the elements of storytelling that resonate with human beings. Resources referenced in this e…
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1
Staying Human in a Digital World
33:05
33:05
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33:05
This one’s about: Parenting-induced time travel, The Cult of Anti-Instagrammers, and the definition of digital as told by Walt Whitman. Should you tell stories you don’t believe in? Are there analog experiences impossible to translate into the digital world? Today, Steve and Emily—and Matt, again—discuss how to discern genuine acts of authenticity …
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This one's about: The formative powers of Pacman, the ROI of custom shoelaces, and Amazon as a digital gateway drug. In an age where everything is accelerating and information is ambient, how do digital and analog coexist? How do online experiences translate into real life, and vice versa? Today, Steve and Emily—along with special guest Matt DeVill…
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This one’s about: Abercrombie and Fitch perfume warfare, The Disney World Underground, and the marketing power of the bathroom floor. Are brand experiences more powerful than products themselves? How do we uncover the crown jewels hiding in plain sight? Today, CEO of Fifteen4, Steve Smallman, and web designer/marketer, Emily Wolf, talk about the co…
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