Explore the data center landscape with expert insights tailored for CEOs, sales professionals, marketers, customer success managers, product managers, and channel partner managers. From achieving sales targets to fostering team development and innovation, nurturing customer relationships, and optimizing go-to-market strategies, the Data Center Go-to-Market Podcast equips you with actionable strategies for success in the AI data center industry. The primary audience is go-to-market profession ...
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In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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This podcast is for multi-unit managers and independent owners striving to scale their success and widen the scope of their success and impact. Together we will strive to get you to the top of the mountain.
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Experiencing Data w/ Brian T. O’Neill (UX for AI Data Products, SAAS Analytics, Data Product Management)
Brian T. O’Neill from Designing for Analytics
Is the value of your enterprise analytics SAAS or AI product not obvious through it’s UI/UX? Got the data and ML models right...but user adoption of your dashboards and UI isn’t what you hoped it would be? While it is easier than ever to create AI and analytics solutions from a technology perspective, do you find as a founder or product leader that getting users to use and buyers to buy seems harder than it should be? If you lead an internal enterprise data team, have you heard that a ”data ...
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The next normal demands resilience, flexibility, and agility. Join us on www.McKinseyTalksOperations.com where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. Each episode considers the challenges companies and economies are facing, and the opportunities leaders can seize for competitive advantage. We’ll look at how to connect boardroom strategy to the frontlines, ways to increase performance, where and when to infuse ...
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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Learn how to use digital transformation to differentiate, educate, build trust, improve competitive positioning, close sales faster without compromise, and scale revenue growth. Get step-by-step insights on how to build a media company for your niche that positions your brand and your team to win in today’s hypercompetitive marketplace. The primary audience is CEOs of U.S.-based B2B technology startups and scaleups that work in and around data centers, AI SaaS, and accounting and finance tec ...
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Grow the power of Customer Experience with new leadership skills with this innovative and unique podcast that dives into the lives of some of the world's brightest minds. And have a hoot with the Hump Day Hoedown with Jim Rembach, President of Call Center Coach. Create dynamic customer experience strategies, improve employee engagement, and develop stronger leadership skills with practical advice that you can use immediately.
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Views and insights from our experts at CGI in the UK.
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My intent is to Educate, Celebrate and Elevate the Consumer Relations function in CPG (Consumer Product Goods) companies, especially for Brand Specialist and Analysts roles and responsibilities... !
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My Name is Sarah Barnes-Humphrey and this is Let's Talk Supply Chain where I interview the top Supply Chain professionals in the industry. You will learn about best practices, changes in the industry and Hot Topics surrounding Supply Chain. Have a specific question you want answered? E-mail us at listener@letstalksupplychain.com
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Dive into the world of artificial intelligence with 'Leveraging AI,' a podcast tailored for forward-thinking business professionals. Each episode brings insightful discussions on how AI can ethically transform business practices, offering practical solutions to day-to-day business challenges. Join our host Isar Meitis (4 time CEO), and expert guests as they turn AI's complexities into actionable insights, and explore its ethical implications in the business world. Whether you are an AI novic ...
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This podcast is about scaling tech startups. Hosted by Toni Hohlbein & Mikkel Plaehn, together they look at the full funnel. With a combined 20 years of experience in B2B SaaS and 3 exits, they discuss growing pains, challenges and opportunities they’ve faced. Whether you're working in RevOps, sales, operations, finance or marketing - if you care about revenue, you'll care about this podcast. If there’s one thing they hate, it’s talk. We know, it’s a bit of an oxymoron. But execution and foc ...
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Happy customers. Empowered teams. Delivering value fast. It’s time to unlock the power of Agile for your team and organization. Each episode examines a specific topic and the practical steps you can take to achieve better results starting now. After all, what’s the point of business agility if it doesn’t lead to better results. From proven patterns for success to leadership, scaling, metrics, empowerment, change management, and product structure, Unlocking Agile gives you the keys to innovat ...
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Futurum Tech Webcast Leading tech analysts from The Futurum Group share weekly deep dives on the latest tech news, new products and services, mergers, earnings, regulations, and more. The Futurum Tech Webcast will keep you current on what’s happening in the tech space — from startups to industry leaders, emerging tech, and what’s ahead for industries across the globe, along with interviews with tech industry leaders and experts. Subscribe now and stay connected to this exciting journey into ...
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BiggerPockets Podcast : Real Estate Investing and Wealth Building to Help You Get Bigger Pockets
BiggerPockets.com : Joshua Dorkin and Brandon Turner
“You guys have been unbelievable – the best podcast I’ve ever been on in my whole life. You guys are masters of the Podcast Universe” – Grant Cardone, Author of The 10X Rule, show 108 “Thanks to Brandon Turner & Joshua Dorkin at BiggerPockets for what turned out to be the most FUN interview I’ve ever done!” – Hal Elrod, Author of the Miracle Morning The BiggerPockets Podcast The World’s Top Real Estate Investing Podcast. With Josh Dorkin and Brandon Turner [visitor] Join BiggerPockets.com to ...
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431: Fleet Logistics Made Easy, with TSG Fleet
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Trace Haggard of TSG Fleet talks about his founder journey; the problem of overcapacity; avoiding delays; & the benefit of providing solutions under one roof. IN THIS EPISODE WE DISCUSS: [06.45] Trace’s entrepreneurial background, and the journey that led him to found TSG Fleets. “I came from an agricultural family, and I wanted to get off the farm…
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133 | OpenAI and Microsoft complex frienemies relationship, Nuclear power for data centers, Adobe's AI features explosion, and many more important AI news for the week ending on October 18
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Is your business ready for AI’s power surge—and the complex frenemy dynamics driving the industry forward? This week on Leveraging AI, host Isar Meitis dives into the most important developments you need to know to stay ahead of the curve. From OpenAI’s uneasy collaboration with Microsoft to the energy crisis AI is fueling, the episode breaks down …
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Ep. #37 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
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58:05
In episode #37 of the Data Center Go-to-Market podcast, you’ll learn actionable strategies for sales, marketing, and go-to-market professionals in the data center industry. Listeners will learn how to repurpose their teams as trusted advisors through educational content to earn a seat at the table early in prospects' buying journeys. They'll discov…
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Ep. #36 Rich Kenny, Managing Director of Interact | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode #36 of the Data Center Go-to-Market Podcast, host Joshua Feinberg sits down with Rich Kenny, Managing Director of Interact in the UK, to discuss the intersection of the data center industry, circular economy, and sustainability. Learn how…
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132 | AI-Powered Presentations: Save Time, Impress Clients, Close Deals
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22:40
Let’s be honest—creating presentations is one of the most dreaded tasks in business. It’s time-consuming, often boring, and most of the time, they end up looking pretty mediocre. But what if you could use AI to generate presentations that not only look amazing but also save you hours of painful design and formatting? In this episode of Leveraging A…
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Send us a text In this solo episode of "Navigating the Customer Experience," host Yanique Grant reflects on her podcasting journey and offers encouragement to those considering starting their own. With 245 episodes under her belt and a recent transition to video podcasting, Yanique shares insights on overcoming fears and embracing new challenges. Y…
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Here are two simple ways to reduce burn
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32:59
Need to be more efficient in your GTM? Then it's time to get serious about your burn rate. In this episode, Mikkel and Toni break down some tactics you can start now to get your finances in line. (00:00) - Introduction (02:42) - Reducing Burn (09:02) - Mastering Payment Terms for Cashflow (12:07) - Strategic Pay Raises and Salary Bands (14:32) - Ef…
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154 - 10 Things Founders of B2B SAAS Analytics and AI Startups Get Wrong About DIY Product and UI/UX Design
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44:47
Sometimes DIY UI/UX design only gets you so far—and you know it’s time for outside help. One thing prospects from SAAS analytics and data-related product companies often ask me is how things are like in the other guy/gal’s backyard. They want to compare their situation to others like them. So, today, I want to share some of the common “themes” I se…
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The Intersection of Healthcare and Customer Experience
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32:39
Send us a text In this special episode of CX in the Wild, we’re in Frankfurt, Germany, for an engaging and unscripted conversation with David Tran, the Global Marketing Team Lead at Boehringer Ingelheim. We explore his unique insights into customer experience, patient care, and the crossover between empathy and strategy in the pharmaceutical indust…
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Irina Hollatz of RightWFM - How do product roadmaps work?
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Irina Hollatz stops by the podcast to explain what RightWFM does, and why it is important to challenge the norm. The discussions also leans towards how software development takes place, and how Calabrio approaches the multiple demands of creating dynamic software that people actually want to use.Calabrio által
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430: Unify Your Supply Chain Systems, with Manhattan Associates
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Bryant Smith of Manhattan talks about supply chain unification; visibility, resiliency & cost; overcoming siloes; and delivering big results with their TMS. IN THIS EPISODE WE DISCUSS: [06.52] An overview of Manhattan – who they are, what they do, and how they help their customers. [08.20] The basics of supply chain unification, what it means, and …
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Understanding Convenience Store Products for Independent Store Owners
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Today's episode is focused on something every store owner needs to master—understanding their products. We'll be diving into how product categories, trends, and customer preferences can really impact your bottom line.C-Store Center által
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131 | The most significant product ever created", per Elon Musk, Enterprise AI implementation is accelerating, and bad players are using AI in ways you need to know, and other AI news for the week ending ...
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Is Tesla Really Ready to Revolutionize Transportation? The Latest from WeRobot 2024 and a Shocking AI Phishing Scam In this packed episode, Isar Meitis breaks down Tesla’s big announcements from their recent WeRobot 2024 event. From fully autonomous taxis to robots that can walk your dog, this episode is bursting with insights on AI’s rapidly evolv…
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Ep. #19 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
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In episode #19 of the Data Center Go-to-Market podcast, host Joshua Feinberg shares insights on modern demand generation, lead generation, sales, and marketing strategies for the data center industry. You'll learn how to find prospects for sustainable infrastructure, build strategies for data storage solutions, scale your team through collaboration…
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Ep. #35 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
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55:52
In episode #35 of the Data Center Go-to-Market podcast, you’ll learn powerful strategies for improving your data center sales and marketing efforts. This episode provides actionable tactics for creating effective buyer personas, positioning your team as trusted experts, prospecting clients, marketing advisory services, using email marketing, priori…
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Ep. #34 Ted Fletcher, Owner of FMS Integration | Data Center Go-to-Market Podcast
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40:08
https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode #34 of the Data Center Go-to-Market Podcast, you’ll learn about the career path of Ted Fletcher, a specialist in data center facilities and remote monitoring. You'll discover the different aspects of the data center industry, from operati…
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130 | Beyond the Buzz: Real-World Uses of Notebook LM and ChatGPT Canvas with Isar Meitis
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28:05
How can AI simplify your business life while maximizing efficiency? In a world where AI is becoming indispensable, keeping up with the latest tools can feel like a race. But what if there were a way to harness the power of AI to stay ahead without the burnout? Today, we dig into two game-changing tools—Notebook LM and ChatGPT 4.0 Canvas—and explore…
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246: Transforming Customer Experience with Data and Digital First Strategies with Andrew Carothers
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Send us a text Andrew Carothers is a Senior Customer Experience Leader and a CCXP who has significantly shaped the field of customer experience (CX). His career began in public relations, where he worked both in agencies and in-house. He transitioned into the technology sector at Autodesk and even worked for the Electric Vehicle Association of Amer…
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Are warrants a scam? Here’s what you need to know
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Between bad leaver clauses, dilution and liquidation preferences, we're willing to bet most folks out there don't understand their warrants. And who can blame them? In this episode, we break down the complexities of warrants in compensation packages and answer the question: Are they worth it? Or are they just a scam? (00:00) - Introduction (02:13) …
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429: Women In Supply Chain, Kameel Gaines
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Kameel Gaines talks about her career journey; her business Rig on Wheels; driver recruitment; & the importance of elevating African American women in trucking. IN THIS EPISODE WE DISCUSS: [07.37] Kameel’s career journey, and how she found her way from educational sales to trucking recruitment. “Trucking chose me!” [10.38] Why Kameel founded her own…
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BONUS Episode - Data & Analytics Workshop - A SOCAP Takeover w/Abe Atshan, President of NE Chapter of SOCAP
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In this BONUS episode of the My Curious Colleague - #cpgcx Podcast, Denise and @Ibrahiem Atshan (Abe) discuss a Sneak Peek of the upcoming SOCAP/Society of Consumer Affairs Professionals’ Data and Analytics Workshop. Abe provides a line of sight into the workshop sharing insights into the event's structure, key sessions and the generous event spons…
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Automation Solutions for Efficiency and Cost Savings in Independent Convenience Stores
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Today, we're diving into a topic that's becoming increasingly important in the convenience store industry: Implementing automation solutions for efficiency and cost savings.C-Store Center által
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129 | $10.6B of cash to OpenAI, ChatGPT Canvas, Priceline's AI travel agent, Liquid AI release it's revolutionary AI model, and many other important news for the week ending on October 4
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Is AI Changing Faster Than the Internet? A Deep Dive Into the Future of Work and Business Efficiency How quickly is AI changing your business? Spoiler alert: faster than the internet and personal computers ever did. But what does this mean for your company, your leadership, and the future of work? In this AI news episode, we explore the latest tren…
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245: Navigating Life's Journey: Balancing Mind, Body, and Spirit for Personal and Professional Success with Rusty Rueff
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Send us a text In this episode of Navigating the Customer Experience, host Yanique Grant interviews Rusty Rueff, a seasoned leader with a diverse career in entertainment, talent management, and philanthropy. Rusty shares insights from his journey, which includes significant roles at PepsiCo and Electronic Arts (EA), where he was instrumental in glo…
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7 GTM problems everyone has, and how to fix them (with Eddie Reynolds)
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What if we told you there are 7 simple mistakes companies make over and over again? From the misalignment between sales and marketing to the mishandling of inbound leads, Eddie Reynolds joins us to shed light on why these mistakes happen, and how to avoid them. (00:00) - Introduction (04:16) - Transition to SaaS Companies Discussion (05:10) - The I…
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Ep. #33 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode #33 of the Data Center Go-to-Market podcast, you’ll learn strategies for reducing bid review lead times, targeting the right accounts, developing effective sales strategies for tier 3 data centers, growing sales through channel partners, …
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Our expert Adam Kobeissi explores AI's potential in the justice system with Matthew Cain, the Chief Digital Information Officer (CDIO) at the Crown Prosecution Service (CPS). They discuss the role of AI (Artificial Intelligence), exploring its benefits, challenges, and practical applications in bringing prosecutions.…
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Ep. #32 Emily Newman, Marketing and PR Manager at NJFX -- Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode #32 of the Data Center Go-to-Market Podcast, Emily Newman, the PR and Marketing Manager at NJFX, shares her unique journey into the data center industry. Listeners will learn about the evolving role of branding and community engagement in…
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The Main Scoop, Episode 27: Evolving DEI Strategies in the Tech Sector
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On this episode of The Main Scoop, Greg Lotko and Daniel Newman sit down with Dr. Gloria Chance, founder and CEO of The Mousai Group, to discuss the current posturing of DEI initiatives across the technology industry, why diverse perspectives are key for creating non-biased AI models, and the importance of belonging and inclusivity.…
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128 | The strategy and use cases used by a company to implement AI successfully with Peter Gostev
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Join us for an exclusive, live discussion with Peter Gostev, Director of Data at Moonpig, as he takes you on a deep dive into the real-world steps behind AI implementation at a large-scale e-commerce company. Peter will share his experience navigating AI integration in a 500-person organization, from organizational structure to use case selection. …
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To prevent burnout, this could be the answer
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Do you recognize this in yourself or someone else: You're working hard. More than what's required. You're rxtremely busy, but at the end of the week, you're just not sure what you actually got done. Yes, that really hurts. And eventually, you'll burn out. The solution? Getting productive as F... (00:00) - Introduction (02:29) - Stress, burnout and …
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153 - What Impressed Me About How John Felushko Does Product and UX at the Analytics SAAS Company, LabStats
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In today’s episode, I’m joined by John Felushko, a product manager at LabStats who impressed me after we recently had a 1x1 call together. John and his team have developed a successful product that helps universities track and optimize their software and hardware usage so schools make smart investments. However, John also shares how culture and val…
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428: Create Customer Experiences that Supercharge Success, with Narvar
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Amit Sharma of Narvar talks about leveraging intelligent communication to boost consumer trust, create memorable shopping experiences & maximize conversions. IN THIS EPISODE WE DISCUSS: [07.56] Amit’s career journey, and how it led him to establish Narvar. [10.12] An overview of Narvar – who they are, what they do, and how they help their customers…
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Using Data Analytics to Drive Success in Your Convenience Store
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In today's episode, we'll break down how independent convenience store owners can start using data, what kind of data to focus on, and how to implement it effectively—without needing a degree in data science! So, let's jump right in.C-Store Center által
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127 | AI and human customer service agent are now indistinguishable (SalesForce CEO), Sam Altman’s takeover of OpenAI is complete, The entertainment industry and AI relationship is evolving, and more important ...
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What’s Really Happening Inside OpenAI? The Shocking Shake-ups You Need to Know! Are major leadership changes at OpenAI the final death knell for its nonprofit mission? Or are we witnessing the next stage of AI evolution, where profits trump principles? The dramatic departure of top executives is more than just a headline – it’s a signal that things…
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The best jobs in the world: How the Global Lighthouse Network is shaping the future of production
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Companies worldwide are eager to adopt Fourth Industrial Revolution (4IR) technologies to boost both productivity and sustainability. However, the path to achieving this is fraught with challenges, from outdated legacy systems to the critical need for workforce upskilling. And in some cases, needing to overcome an image problem that makes it hard t…
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Ep. #31 Joshua Feinberg, CEO of DCSMI | Data Center Go-to-Market Podcast
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In episode #31 of the Data Center Go-to-Market podcast, you’ll learn actionable strategies for engaging sustainability-focused data center providers, addressing low sales, developing buyer journey programs, and optimizing your marketing campaigns. Host Joshua Feinberg also provides insights on aligning product and sales teams, evolving sales roles,…
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Crafting Lovable Experiences: A Deep Dive into CX Design
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Send us a text In this special edition of CX in the Wild, recorded in Vienna, Austria, we sit down with Michael Thurow, co-founder of Shift11, to explore his unique journey from architecture to customer experience innovation. Michael shares how his diverse background has shaped his approach to designing meaningful customer experiences. We discuss t…
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244: From Service to Software: Creating a Customer-Centric Knowledge Base with KnowledgeOwl with Marybeth Alexander
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Send us a text Marybeth Alexander has been the Knowledge Goddess and Chief Executive Owl at KnowledgeOwl since she co-founded the company with Pete in 2015. As KnowledgeOwl’s CEO, she's responsible for embodying KnowledgeOwl's mission and values, which include using business as a force for good, cultivating a people-first company, giving excellent …
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Ep. #30 Mark Acton, Data Centre Consultant of Acton Consulting | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In this episode of the Data Center Go-to-Market Podcast, industry expert Mark Acton shares valuable insights on navigating the rapidly evolving data center industry. Viewers will learn the importance of adaptability, networking, and technical compet…
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126 | Day to day AI efficiencies - Maximize AI benefits in emails, docs & more with Nancy Bain
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54:35
In this step-by-step webinar, we’ll explore how Gemini for Google Workspace can automate tasks, enhance collaboration, and streamline workflows across Gmail, Docs, Sheets, and more. Whether you're a C-suite executive or a seasoned entrepreneur, you'll leave with practical use cases and strategies to elevate your productivity. Not a Google Workspace…
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1
Starting a new job? Do these 3 things
29:36
29:36
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Tetszik
Kedvelt
29:36
Whether you're a new CRO, VP of Marketing, or RevOps, if you want to earn your title, you'll want to onboard quickly and drive results early. But that's usually easier said than done. In this episode, we give you 3 things you should do when starting a new organization to bring value from day 1. (00:00) - Introduction (01:09) - How to onboard yourse…
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1
427: Leverage Technology to Automate Supplier Data Validation and Mitigate Risk, with Relish
56:30
56:30
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Tetszik
Kedvelt
56:30
Jeremy Reeves of Relish & Matt Montgomery of SAP talk about how technology can automate supplier data validation and mitigate risk; our data end games; & AI. IN THIS EPISODE WE DISCUSS: [07.15] Introductions to today’s guests and what they do. [08.59] An overview of the landscape of supplier data and the challenges of validation. “Supplier manageme…
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