Better Together: Customer Conversations – a series where customers, partners, and thought leaders discuss solving business challenges with SAP Business Technology Platform. Hear from your peers and join in the inspiring conversations.
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Delivering ‘Gases for Life’ to customers worldwide with data-driven precision
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24:46
Learn how the world’s largest privately held gases specialist thrives in the dynamic industrial gases sector by responding quickly to changing market conditions. Hear Messer Chief Information Officer David Johnston and Thulium CEO Tamara McCleary discuss why end-to-end, data-driven insights are necessary and why the future belongs to data-driven or…
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Bringing together women-owned businesses and corporate buyers worldwide
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17:19
The nonprofit’s mobile-optimized solution connects its member-buyer network with the annual purchasing power of $4 trillion with women-owned businesses in 135 countries. Hear about their journey to help women-owned business level up in the global marketplace. Tamara McCleary, CEO of Thulium, sat down with WEConnect CEO and cofounder Elizabeth Vazqu…
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Delivering on the promise of home-based eldercare with a self-service care solution
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19:45
Learn about the comprehensive solution helping customers manage their support services and government funds — because there’s no place like home. Hear about their journey to rapidly disrupt home-based eldercare by removing the heavy lifting between service providers, customers, and the government. Tamara McCleary, CEO of Thulium, sat down with Laur…
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Cultivating digital transformation across the supply chain, from field to fruition
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18:53
See how one company helps satisfy the world's almond appetite with an end-to-end solution that forecasts and flexes to avoid disruptions and improve operations for more than 3000 growers. Hear about their journey to innovate across the business, internally and externally, to create a seamless end-to-end solution that can forecast and flex to avoid …
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Aiding Ukrainian refugees via the EY Emergency Response Application (EY ERA)
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27:21
See how Ukrainians refugees arriving in Poland find the assistance they need to survive using a mobile app powered by technology and purpose. Hear how EY made it their mission to rapidly build a mobile app that helps connect countless Ukrainians arriving in Poland with the resources they need to survive. Tamara McCleary, CEO of Thulium, talks with …
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Empowering employees with a mobility app focused on their needs
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21:01
See how this company remains faithful to its purpose — “creating responsible prosperity for all” — which now includes an app offering employees flexible and sustainable transportation options. Bank Degroof Petercam shares how they're caring for their employees by alleviating commuting-associated stress and incentivizing sustainable transportation a…
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Respecting the game means protecting the places where we live, work, and play
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22:01
Hear how the league, with 32 teams in the US and Canada, has been leading the way since 1917—most recently, by implementing a cloud-based platform that tracks the carbon footprint generated across clubs and arenas. Hear how NHL Venue Metrics is helping to reduce the league’s environmental impact. The platform leverages SAP technology to protect the…
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Ensuring a future-proof financial core for a full-service supply chain company
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22:34
Hear how the intercontinental rail, transloading, terminal, port, and logistics services business streamlined its financial planning, reporting, and forecasting using a scalable solution that starts with serving 200 field locations. Hear how Watco created a cloud-centric financial solution that scales as the company grows and contributes to its sop…
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Delivering a digital-first financial infrastructure for millions of companies
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23:05
Hear how the backbone for global commerce is disrupting the financial services industry through digital innovation and seamless integration, increasing the GDP of the internet. Hear how Stripe is disrupting the traditional financial services industry through digital innovation and seamless integration Tamara McCleary, CEO of Thulium, talks with our…
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Developing a mobile app for employee safety, engagement, and sustainability
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14:29
Hear how the multinational petroleum corporation, founded in 1953, creates a safer working environment while providing energy that drives prosperity ethically, securely, and competently. Learn how Petrobras is creating a safer working environment while providing energy that drives prosperity in an ethical, safe, and competitive way. Tamara McCleary…
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Creating the ultimate stadium experience for more than 70,000 football fans
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16:26
See how a powerful venue management platform visualizes real-time game-day data across concessions, retail, entry gates, and parking for the best guest experiences. Hear how the 49ers create next-level fan services by optimizing game-day data across concessions, retail, entry gates, parking, and more. Tamara McCleary, CEO of Thulium, talks with Noe…
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Supporting the global sugar beet market with data-driven insights
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24:35
Learn how, since 1856, a family-owned company has been helping farmers optimize their sugar beet yields, which is more important than ever, given the impact of climate conditions on worldwide agriculture. Hear how KWS digital transformation is improving the global sugar beet crop. Their robust analytics are helping fuel people, livestock, and vehic…
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Fighting climate change and evaluating impact with data-driven foresight
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31:08
See how the top-tier multinational network combines risk assessment expertise with customer data to provide insights that help organizations assess climate change risks and opportunities. Learn how PwC combines its risk assessment expertise with customer data to provide deep insights that help organizations assess their climate change risks and opp…
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Becoming an esports legend using powerful data analytics for superior training
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23:10
Hear why and how the strongest brand and winningest team in esports uses technology to supercharge its ultra-elite gamers’ training, performance, and strategies to vie for titles and millions in prize money. Team Liquid transforms the perception of data analysis by using it to train players and plan strategies for competitions where ultra-elite gam…
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Doing well and good while improving employee experiences and wildlife conservation
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24:28
See how the organization’s digital transformation and StaX app optimize processes to allocate more resources to preservation initiatives, including more than 4,000 animals in the zoo’s care. Taronga Conservation Society Australia shares its digital innovation journey and Stax Staff experience app, essential to executing its vision and strategic goa…
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Helping customers sell excess renewable energy for a greener, fairer future
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20:45
Learn how a leader at the center of the UK energy industry for more than 200 years, is on target to meet its net-zero emissions goals by 2045 while helping customers achieve the same by 2050 with microgeneration. Learn how Centrica is helping customers achieve net-zero emissions by 2050 with microgeneration as well as achieving its own net-zero emi…
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Leading the industry with a digital control tower for end-to-end transformation and transparency
21:48
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21:48
See how a globally leading logistics service provider delivers advanced, real-time visibility for next-level service by empowering customers and employees to make quick decisions, avoid disruptions, and reduce profit loss. Learn how a digital control tower serves Schnellecke customers and employees alike by monitoring logistics processes for a new …
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Serving the triple bottom line with transparency from sea to table
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37:39
See how fast, user-friendly apps create rapid value for fishers, strengthen regulatory relationships, and support social, environmental, and financial sustainability while providing premium seafood to the world. Explore how fast, friendly apps drive Royal Greenland’s digital transformation. The fishing company is not only creating rapid value for i…
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Extending IT landscapes and asset life sustainably and affordably
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26:03
Learn how a digital energy services company integrates behind-the-meter technologies and devices to better respond to the transition to clean and decentralized energy while gaining more financial efficiency. The SAP industry cloud energyOS solution, eOS, helps utility providers create dynamic products & services so their mass-market residential and…
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Unifying data for a superior B2C spectator experience that’s in a league of its own
24:08
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24:08
Hear how a hockey team turns fans into fanatics with personal premium spectator experiences using real-time data to keep nearly 18k attendees entertained and engaged and while seamlessly meeting their needs end-to-end. The spectator experience defines a large part of any sporting event’s success. Join us to hear how the San Jose Sharks turned to th…
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Leveraging regional hospital data to save lives in a pandemic and beyond
28:39
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28:39
Learn how one of Europe’s largest, most modern medical centers rapidly built a life-saving app for up-to-the-minute data to help healthcare heroes optimize equipment, facilities, and ambulances across 18 hospitals. Find out what happened when Heidelberg University Hospital rapidly built a digital solution to provide its healthcare heroes with real-…
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Transforming equestrian judging and engagement in real time with a suite of apps
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26:19
See how the COVID-19 pandemic inspired a relationship between technology and tradition that has revolutionized dressage with a 360-view and intelligent automation, bridging distances across continents. Hear how Black Horse One built a suite of applications, including Spectator Judging® and eDressage™, that are merging technology with tradition to m…
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Extending IT landscapes and asset life sustainably and affordably
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31:43
Learn how a leading global IT life services provider helps customers continue to leverage their IT multi-vendor infrastructures while achieving more with greener, safer, and smarter solutions backed by 40 years of experience. Listen to how Evernex prioritized sustainability and longevity to help businesses manage their multi-vendor infrastructures …
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Disrupting the world of VIP hospitality with a friction-free digital marketplace
28:26
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28:26
See how a global platform for VIP hospitality packages is turning customer service into a premium, supporting seven languages, 70 currencies, and 30 payment methods for once-in-a-lifetime experiences. See how DAMIANI created the first B2Me global platform for VIP hospitality packages and learn how they’re converting customer service into premium, p…
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Artificial intelligence meets HR to improve hiring accuracy, trust, and transparency
27:59
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27:59
Learn how customers in more than 50 countries are using an innovative AI platform that enables recruiters, candidates, and employers to find the right talent, reduce resources, and minimize biases for a win-win-win. Hear how artificial intelligence (AI) inspired Flexso for People to create an innovative platform that enables recruiters, candidates,…
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Modeling and maintenance insights built with decades of data and engineering expertise
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28:33
Learn how a global leader in infrastructure safety and performance builds AllAssets for a complete, real-time view of asset and facility performance and environment and personnel factors. Discover how Lloyd’s Register became a global leader in infrastructure safety and performance. Accenture joins the conversation to discuss what it means to have a…
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Delivering superior water management with real-time, data-driven operations
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20:38
Learn how event-driven architecture delivers efficient, sustainable operations to achieve a triple bottom line, enabled by unlocking intelligence, simplifying innovation, and lowering costs. Listen to FARYS and Capgemini share how they achieve a triple bottom line. They share how with the right technologies, companies can now meet their social, env…
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Unifying data to reduce emissions and costs for the sake of people and the planet
25:38
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25:38
See how a construction and engineering company founded in 1865 is now pioneering digital solutions to transform the performance of infrastructure ecosystems across the UK. Hear how Costain Group PLC partnered with Deloitte to leverage digital solutions for unifying data, optimizing productivity, using taxpayer funds efficiently, and becoming more s…
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Accelerating the energy transition with automation from field, to plant, to back office
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34:45
Hear how one of the world’s largest energy companies uses SAP BTP to improve user experiences, increase process efficiency, and better respond to emerging business needs. Uniper episode card Hear how Uniper is streamlining scheduling, maintenance, and desktop support with robotic process automation to drive massive potential across the entire busin…
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Creating a flexible new business and revenue model with data-driven efficiency
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22:30
See how a global leader in industrial measurement instrumentation and services becomes a digital solutions provider, helping customers transform their businesses with data acquisition and system integration. Look at how a pivot toward becoming a digital solutions business empowered Endress+Hauser to capture and monetize data better to spark innovat…
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Growing a global brand with real-time customer insights—delight in every byte
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34:39
The leading sweet snack brand has been satisfying taste buds for over 115 years, and now they’re doing it better than ever with real-time data that reflects the market’s appetite. Dive into the meaning and power of real-time insights and find out why iconic candymaker Ferrara, along with Digital and Growth, believe achieving it matters to the entir…
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Intelligent ERP: Standardization, Automation and the Bottom Line
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25:10
Standardization and automation on Intelligent ERP can boost your business· bottom line · if you can make the case to your entire organization. This episode, our experts focus on the practical process of rolling out these types of changes.SAP által
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The power of connected manufacturing and a business without data boundaries
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34:08
See how the industrial manufacturing company, operating in more than 100 locations across 30 countries, broke down data silos for end-to-end equipment insights to transform the business and the customer experience. Hear how Gates Corporation and NIMBL are driving industrial innovation and breaking down data silos for end-to-end equipment insights. …
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Reimagining Human Resources for the Future of Work
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22:15
Human Resources is all about helping employees feel connected, supported, empowered and engaged. When your home is also your office, and the news is getting more stressful every day, all of the above can be a tall order. Our expert guests discuss how HR must evolve to support employees in the new “normal.”…
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Intelligent Spend Management and the Future of Procurement
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39:32
Spend management and procurement were deeply affected by the global pandemic. Our guests explore how intelligent spend management can redefine these roles for a vibrant and thriving future.SAP által
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Why Employee Experience Matters in a Work at Home World
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29:07
Employee experience is a crucial component of a successful business, and one that’s under the spotlight in our current work-from-home world. Our expert guests examine how to boost engagement and provide great employee experiences now and in the future.SAP által
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The Future of Automation: Intelligent ERP
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24:54
With intelligent ERP as a foundation, businesses can use AI, machine learning and RPA to automate processes, increase efficiency, and focus workers on more valuable tasks. Our guests explore what automation means for the future of business, and the future of work.SAP által
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Find the Hidden Data Treasure in Your Business with Intelligent Analytics
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23:00
Your organization is sitting on buried treasure. There are precious insights to be extracted from organizational data, and used to guide your business to new levels of profitability. This episode, our guests explore how you can find the buried treasure, extract and refine it, and put it to work for your business.…
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Intelligent ERP: The Foundation of Digital Evolution
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27:54
Businesses need an integrated, holistic vision of their operations to succeed in the digital age. Legacy ERP solutions can block communication, collaboration, and innovation. Guest experts Tim Crawford, Lisa Anderson, Eric Kavanagh and Tom Roberts explore how businesses can adopt--and make the most of--next-generation ERP.…
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Say What? How CPaaS Improves Customer Experience & Business Operations
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29:06
Modern consumers demand a seamless communication experience across channels and devices. Businesses need a communication strategy — and the right tech to support it — to meet and exceed those expectations. The good news is, improving communication can boost your employee morale, your efficiency, and your profitability, too. Our guests explore the p…
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Digital Supply Chain - The Secret Weapon for CX
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18:23
How can businesses use technology to transform the supply chain -- and why should they bother in the first place? Experts Ronald Van Loon and Richard Howells spin a story that ranges from a coffee shop in Seattle to a fishing boat in Indonesia and beyond.SAP által
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Driving Business Value with the Internet of Things
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31:40
The Internet of Things has the potential to revolutionize business. But realizing the full potential of IoT technology requires strategy, intelligence, and insight into the human impact of the tech. Amber Case outlines the principles that guide smart IoT strategy in this episode.SAP által
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Building a Supply Chain Strategy for Industry 4.0
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27:54
Visibility into the supply chain is crucial for businesses to improve efficiency, use data more effectively, and even identify new potential revenue streams. What technologies do businesses need to adopt to build an industry 4.0 supply chain? What do we stand to gain if we get it right? Expert Gary Mintchell shares his thoughts.…
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Boosting Business Intelligence with Customized Analytics Solutions
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19:48
Business users today have specific needs for analytics insights, no matter which application they are using. This podcast discusses how modern customizable analytics solutions can provide those business insights at the fingertips of end users in all deparSAP által
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Customer Experience and Engagement in the Age of Distraction
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28:30
Technology is enabling businesses to collect, store and synthesize ever more customer data. How can industry leaders use that data to enrich customer engagement and create more memorable customer experiences? And what role does the human touch play in increasingly automated customer service?SAP által
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Intelligent Enterprise: Connecting Islands of Innovation
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40:10
Most businesses have siloed departments that are pursuing digital transformation independently, creating “islands of innovation” throughout the enterprise. This episode discusses how to unify these efforts into a cohesive strategy to develop an intelligent enterprise.SAP által
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The Future of Data and Analytics
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29:26
This podcast discusses how artificial intelligence and machine learning technologies are augmenting and transforming analytics in simplifying access to critical information, surfacing previously unseen insights automatically and empowering business analysts to easily build complete and trustworthy predictions.…
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