Your Client Just Bought AI At Lunch, Now What?
Manage episode 518067253 series 3697095
We challenge MSPs with a stark data point—88% of clients adopt AI without consulting their MSP—and test whether it signals a true relevance crisis or a shift to specialization. We map two winning roles for providers and outline how governance-led integration protects margins and trust.
• 88% DIY AI as a signal of lost advisory status
• application layer purchases versus core operational services
• commoditisation risk from losing the strategic conversation
• complexity and governance as differentiation for MSPs
• margins shifting to strategy, integration, and assurance
• concrete offerings for AI readiness, policy, and compliance
• deciding between an AI strategy leader or an operational fortress
• urgency to clarify role, message, and value
MSPs are guaranteed to miss out on every opportunity they do not take.
Fejezetek
1. The 88% Shock (00:00:00)
2. Is This A Relevance Crisis (00:01:12)
3. Trusted Advisor Erosion (00:02:12)
4. Strategic Tools vs Core Ops (00:04:05)
5. The Commoditization Threat (00:07:00)
6. Complexity As Differentiator (00:10:05)
7. Margin, Governance, And Risk (00:12:10)
8. Redefining The Strategic Seat (00:15:10)
9. Two Viable Paths Forward (00:17:05)
16 epizódok