3. A Coffee Journey - From New Hire to Manager
Manage episode 407262553 series 3561793
Today the Coffee Experts chat with Phoenix Woodrich about the joys and journey of moving up the ranks of Coffee Roasters. Phoenix was actually mentored by our own Drew Moody after getting a chance to work at her favorite local coffee spot. Along the way, Phoenix gained a lot of insights into people and how to identify who else deserves a shot at leadership within a company.
Minute by Minute:0:00 Introduction
0:53 A coffee journey begins
3:42 Getting started as a new barista
12:46 The secrets to an electric culture within your shop
16:24 Best types of interview when hiring
20:20 Growing managers from within
25:24 On the job training as a first time manager
30:06 Last words of wisdom from Phoenix
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