076. How to Scale Your Service-Based Business with Abagail Pumphrey & Emylee Williams

Priority Pursuit

So, you’ve decided to scale your service-based business. Congratulations, friend! That’s an exciting step for any small business owner to take. But, does your business have the capacity to grow? In other words, do you have adequate systems, internal processes, and staff to increase your sales without letting work take over your life?

If you’re not sure how to set up your company for long-term success, you’re not alone. But, our friends Abagail Pumphrey and Emylee Williams⁠ are here to tell you that with a bit of planning, strategic pricing, and boundary setting, you can scale your business⁠—and achieve the lifestyle you’ve been looking for⁠—without burning out.

Abagail and Emylee are the brains behind Boss Project, the Incubator coaching program, and The Strategy Hour Podcast⁠. They love helping service-based business owners refine their offers, create client-focused systems, and grow sustainably so they can make more money⁠—and get their time back⁠—at work and home. And, Abagail and Emylee strongly believe that life matters more than work, so their family and team come before everything else (although their clients are a close second!).

In this episode of Priority Pursuit, Abagail and Emylee explain how you can scale your service-based business, make more money in less time, set boundaries respectfully with clients, and build the life you want.

In this episode, Abagail and Emylee discuss:

1. What it means to “scale” your business, & how creative entrepreneurs can scale their service-based businesses
   1. Focus on growing every aspect of your business—not just your revenue.
   2. Break down the scaling process into smaller, growth-focused goals.
2. How creatives can adapt their current offerings to generate more revenue & work less
   1. Deliver a high-touch signature service.
   2. Raise your prices to match your high-touch signature service.
   3. Set bound