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EP #37: Unveiling Auto Repair Secrets: Brad May on Building Trust and Educating Customers
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What makes Brad May with JM Auto Repair a good neighbor?
Ever wondered what truly goes on behind the scenes of a trusted auto repair shop? Brad May, owner of JM Auto Repair in Colorado Springs, joins us to unravel the mystery and misconceptions surrounding the auto repair industry. From his humble beginnings at age 7 sweeping floors at his father's shops to his evolution into a service writer and eventual owner, Brad's journey is both inspiring and enlightening. He shares his expertise in dealing with domestic and Asian vehicles, particularly from the early 90s to 2018, and how his team excels in engine repair, four-wheel drive, and electrical diagnostics. Brad's passion for transparency and honesty sets JM Auto Repair apart, aiming to educate customers and change the narrative around car maintenance.
Brad doesn't shy away from addressing the common myths in the industry, shedding light on how JM Auto Repair strives to be a friendly, educational partner rather than a dreaded necessity. His candid discussion about the challenges and rewards of his career offers listeners a unique perspective on what it takes to run a successful and trustworthy repair shop. Whether it's tackling modern car issues or fine-tuning classic engines and carburetors, Brad and his team are committed to providing exceptional service. Join us to hear how JM Auto Repair became a staple in the community and continues to build trust with every customer.
To learn more about JM Auto Repair go to:
JM Auto Repair
719-548-0555
48 epizódok
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