It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Radio Show #473: Reviews Don’t Work
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Manage episode 352062032 series 1241866
A sorozat szerzője: Engage For Success, akit a Player FM és a Player FM-közösség fedezett fel. A szerzői jogok tulajdonosa a kiadó, nem a Player FM, és a hangfájlt a kiadó osztja meg közvetlenül a saját szerveréről. A frissítések nyomonkövetéséhez koppints a Feliratkozás gombra, vagy másold be a feed URL-t egy másik podcast-appra.
Special Guest: Michael King: CEO of Teams.Coach, LLC Michael King, founder, and CEO of TEAMS.COACH, LLC is a highly sought-after Executive and Business Leadership Coach. He helps business leaders clarify and execute at high levels through his proprietary T.E.A.M.S. Methodology to develop measurable business growth and company-wide collaboration. Michael has close to twenty years of hands-on experience, leading teams, and organisations. In the past five years, he worked with a wide range of clients, from solo entrepreneurs to top company executives. Michael has a unique ability to combine critical thinking and a sense of humour which makes his style of coaching a lot more engaging, effective, and digestible through systems, strategies, and structures necessary to navigate business growth and change. More than 30 years have passed since the development of the famous 360 reviews. Since then, they haven’t changed much although the work culture has completely shifted. 360’s incentivize leaders to focus on the wrong data which leads to wrong decisions in today’s environment. On this episode, Michael will share how focusing on emotional intelligence, leadership teams can achieve measurable results, elevate overall company culture, and make employees more engaged. Join us as we discuss why reviews don’t work! Listen Live (Archive Available) Host: Jo Dodds
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499 epizódok