When a young Eva Kollisch arrives as a refugee in New York in 1940, she finds a community among socialists who share her values and idealism. She soon discovers ‘the cause’ isn’t as idyllic as it seems. Little does she know this is the beginning of a lifelong commitment to activism and her determination to create radical change in ways that include belonging, love and one's full self. In addition to Eva Kollisch’s memoirs Girl in Movement (2000) and The Ground Under My Feet (2014), LBI’s collections include an oral history interview with Eva conducted in 2014 and the papers of Eva’s mother, poet Margarete Kolllisch, which document Eva’s childhood experience on the Kindertransport. Learn more at www.lbi.org/kollisch . Exile is a production of the Leo Baeck Institute , New York | Berlin and Antica Productions . It’s narrated by Mandy Patinkin. Executive Producers include Katrina Onstad, Stuart Coxe, and Bernie Blum. Senior Producer is Debbie Pacheco. Associate Producers are Hailey Choi and Emily Morantz. Research and translation by Isabella Kempf. Sound design and audio mix by Philip Wilson, with help from Cameron McIver. Theme music by Oliver Wickham. Voice acting by Natalia Bushnik. Special thanks to the Kollisch family for the use of Eva’s two memoirs, “Girl in Movement” and “The Ground Under My Feet”, the Sophia Smith Collection at Smith College and their “Voices of Feminism Oral History Project”, and Soundtrack New York.…
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Eagles Insight Podcast
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A tartalmat a Bob Dixon biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Bob Dixon vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Dive into a world where military precision meets corporate strategy, uniting the best leadership principles from the battlefield to the boardroom.
In this podcast, you will learn how to:
- Sharpen Your Vision: Gain transformative insights that equip today’s leaders to excel amidst complex challenges.
- Veteran Discipline in Business: Uncover how the discipline and efficiency of veterans transform their roles in civilian sectors, influencing successful business strategies.
- Combat Wisdom for Executives: Explore the dynamic parallels between military tactics and executive decision-making, applying combat-tested wisdom for impactful organizational leadership.
Tune in to navigate the complex terrain of leadership and strategy, where each episode enhances your understanding and elevates your leadership prowess.
31 epizódok
Megosztás
Mind megjelölése nem lejátszottként
Manage series 3595212
A tartalmat a Bob Dixon biztosítja. Az összes podcast-tartalmat, beleértve az epizódokat, grafikákat és podcast-leírásokat, közvetlenül a Bob Dixon vagy a podcast platform partnere tölti fel és biztosítja. Ha úgy gondolja, hogy valaki az Ön engedélye nélkül használja fel a szerzői joggal védett művét, kövesse az itt leírt folyamatot https://hu.player.fm/legal.
Dive into a world where military precision meets corporate strategy, uniting the best leadership principles from the battlefield to the boardroom.
In this podcast, you will learn how to:
- Sharpen Your Vision: Gain transformative insights that equip today’s leaders to excel amidst complex challenges.
- Veteran Discipline in Business: Uncover how the discipline and efficiency of veterans transform their roles in civilian sectors, influencing successful business strategies.
- Combat Wisdom for Executives: Explore the dynamic parallels between military tactics and executive decision-making, applying combat-tested wisdom for impactful organizational leadership.
Tune in to navigate the complex terrain of leadership and strategy, where each episode enhances your understanding and elevates your leadership prowess.
31 epizódok
所有剧集
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Bob Dixon interviews Heather Eason, owner of Select Power Systems, a national woman-owned engineering firm that designs and builds the power grid. Heather shares her remarkable journey of leading a company in a demanding industry while also being a mom of four kids and four dogs. Discover how she approaches the challenges of rapid growth and supply chain issues, and her philosophy of integrating work and life rather than striving for a perfect balance. Heather shares the pivotal moment she realized she was the limiting factor in her company's growth and the transformative power of delegation and empowering her team. Learn practical strategies for developing leaders, fostering trust, and creating a supportive environment where mistakes are seen as learning opportunities. Heather also shares her unique perspective on prioritizing employees and how investing in them can lead to significant long-term success. This episode is packed with valuable lessons for business owners and leaders at all levels seeking to achieve peak performance while maintaining a fulfilling personal life. Key Takeaways: Recognizing that doing everything herself was limiting her company's potential, Heather learned to delegate tasks, empowering her team members to grow and take ownership. Mistakes are opportunities for growth. Taking care of employees will result in them taking care of clients, even if it sometimes means making human-centered decisions over purely financial ones in the short term. The importance of taking care of one's physical and mental well-being to maintain focus and clarity, setting an example for her team. Quotes from Heather Eason in this episode: "I will say I don't do balancing, balance takes effort. I don't have any more effort, so I'm like, I'm not gonna balance, I do what I call integrate. So I integrate my work and my life.” "Not delegating is actually selfish because you're preventing them from growing. You're preventing them from giving them the opportunity to do something new and learn." " I truly believe that the employees are the foundation of the company. If I take care of them, they'll take care of my clients." Resources Mentioned: LinkedIn: Heather Eason Website: https://www.selectpowersystems.com/ Facebook Instagram YouTube LinkedIn…
Bob Dixon interviews Marisa McClure, leadership coach and Navy veteran. They have a great discussion about mastering difficult conversations, a critical skill for effective leadership in both military and corporate settings. Marisa shares her experiences from her diverse career, including roles as a director of sailing at the Naval Academy and a prison warden, to provide actionable strategies for approaching challenging conversations with confidence and achieving positive outcomes. This episode offers valuable insights for leaders looking to improve their communication skills, build stronger teams, and foster a culture of accountability. Key Takeaways: Before engaging in a difficult conversation, take time to think through the message, anticipate potential reactions, and rehearse how to convey the information effectively. Address issues promptly and avoid sugarcoating the message. The longer you wait, the harder the conversation becomes. Use active listening, maintain eye contact, and be mindful of body language. Paraphrase to ensure understanding and try not to interrupt. Differentiate between excuses and reasons, and guide individuals towards owning their actions and learning from mistakes. Leaders need the courage to speak up and address issues, even when it's uncomfortable or unpopular. Create a culture where feedback is encouraged and valued, promoting open communication and continuous improvement. Quotes from Marisa McClure in this episode: "The standard you walk past is the standard you accept.” "...everybody messes up... but let's make sure that we're acknowledging the mistake, right? And we're learning from it and trying not to make the same mistake twice." " ... do you have good moral character, but do you have moral courage?" Resources Mentioned: LinkedIn: Marisa McClure Facebook Instagram YouTube LinkedIn…
Bob Dixon interviews Marc Hoffmeister, a warrior, scholar, and performance coach, about resilience, performance coaching, and adaptive athletics. Marc shares his experiences as a former member of the military, endurance racer, and martial artist and how those experiences shaped his passion for helping others. Marc discusses his Strength to Endure performance coaching business. They also explore the parallels between martial arts and leadership, emphasizing the importance of mastering the basics and reducing the decision space. Key Takeaways: Breathwork is essential for generating energy and regulating the body, and leaders can use it to prepare for tough situations. Surrounding yourself with a supportive "tribe" can provide accountability and motivation. Wellness is critical for leaders, and sacrificing self-care can negatively impact decision-making. Plans are not as important as the planning process itself, which allows for a better understanding of the problem and potential variables. Coaching involves universal attributes, such as goal setting, accountability, self-discipline, and time management, and can be applied to any sport or endeavor. Quotes from Marc Hoffmeister in this episode: "We are blessed as human beings because we are the only species that can consciously and unconsciously breathe." "Summits are optional, but descents are mandatory." "Move every day." Connect with Marc Hoffmeister: LinkedIn: Marc Hoffmeister Facebook Instagram YouTube LinkedIn…
Bob Dixon interviews Francesca Graham, a 2004 West Point graduate, combat veteran, and SAMS grad. Francesca shares her experiences with toxic leadership in the military and how it inspired her to help others find their voice. She discusses the mechanisms in place that allow corruption to persist and the challenges faced by those who speak out. Francesca also touches on the importance of transparency and the need for the military to address its trust deficit. Key Takeaways: Toxic leadership can persist due to mechanisms in place that allow unscrupulous people to protect those they support. There is a trust deficit within the Department of Defense that is impacting recruiting and retention numbers. When facing adversity, individuals have three choices: try to fix it, learn to live with it, or leave it. Quotes from Francesca Graham in this episode: "People are always leaders when they're in leadership positions, but they're not, they're just people." "Statistics lie and furthermore, the DOD doesn't release the numbers on these things, even though we asked for them." "I love the army, it is so much freaking fun." Connect with Francesca Graham: Website: Walk the Talk Foundation The Star Chamber Podcast Facebook Instagram YouTube LinkedIn…
Bob Dixon interviews DJ Moore from Erosion Construction Solutions, a company that manufactures and provides erosion and sediment control solutions. DJ discusses the importance of stormwater pollution prevention plans (SWPP) in construction, emphasizing that these plans are crucial for keeping dirt on construction sites and protecting fresh drinking water. He highlights that, globally, dirt is the number one pollutant of fresh drinking water. DJ and Bob explore the challenges and opportunities within the erosion control industry, touching on risk assessment, regulatory compliance, and the impact of government enforcement on business. DJ shares valuable lessons he’s learned as a business owner, including the importance of solving problems, developing leaders, and creating a strong company culture. Key Takeaways: Effective leaders and employees excel at solving problems, even those that are not directly their fault. Investing in coaching and mentoring employees can help develop strong leaders within the organization. A positive company culture is crucial for fostering growth, collaboration, and a commitment to excellence. Quotes from DJ Moore in this episode: "Globally, the number 1 pollutant fresh drinking water is dirt and that's something a lot of people think about." "What really sets people apart from just being a cog in the wheel and an employee versus, you know, the the effective employees or the entrepreneurs and leaders are the how you handle the problems that aren't your fault and how do you how you deal with them?" "Try to be a leader who builds leaders. So I don't have to lead as much." Resources Mentioned: LinkedIn: DJ Moore LinkedIn: Bob Dixon Email: bidxon@fiveeaglesleadership.com Facebook Instagram YouTube LinkedIn…
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Eagles Insight Podcast
1 25 - How to Motivate Teams and Achieve Success with Brian Kornfeld 1:01:47
1:01:47 
Lejátszás később 
Lejátszás később 
Listák 
Tetszik 
Kedvelt1:01:47
Lejátszás később Lejátszás később Listák Tetszik KedveltBob Dixon interviews Brian Kornfeld, a serial entrepreneur, founder, and connector, to discuss the challenges of leading in different environments. Brian shares his experiences and insights on effective leadership, emphasizing the importance of understanding people's motivations, empowering team members, and taking calculated risks. Key Takeaways: Effective leadership requires understanding what motivates each individual, whether it's recognition, purpose, financial gain, or the opportunity to contribute to a greater cause. Leaders should create an environment where people feel empowered, appreciated, and valued. Successful leaders are continuous learners who adapt faster than their competition. Leaders need to assess and take calculated risks, not be completely risk-averse. Startups should focus on solving a problem and meeting customer needs rather than just building something cool. Identifying the right customer base is key. Quotes from Brian Kornfeld in this episode: "What's in it for the person that you're leading and making sure people feel empowered and loved and appreciated? What are they looking for?" "Sometimes it's the piano. Sometimes it's the saxophone. Sometimes it's the drums and everybody else will follow along to go with them and bounce the ball around." "The biggest thing that holds startups back is ego... the scoreboard that's going to matter at the end of the day...is what's in the bank account and your name in the newspaper does not add a dollar to the bank account." Resources Mentioned: Website: https://maxu.co/ Facebook Instagram YouTube LinkedIn…
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Eagles Insight Podcast
Bob Dixon interviews James Farese, founder of ReachLink, a telebehavioral healthcare company. James shares his journey in the behavioral health field and how he developed a platform that connects licensed mental health therapists with individuals seeking support for various issues such as anxiety, depression, and relationship challenges. ReachLink focuses on talk therapy and does not offer medication management. Key Takeaways: ReachLink prioritizes the provider experience by handling administrative tasks such as insurance, billing, and customer service, enabling providers to focus on delivering quality care. Telehealth platforms like ReachLink address the challenge of access to mental health care by connecting a large number of people in need with a relatively small group of qualified providers. A strong connection and rapport between client and provider is vital for successful therapeutic outcomes. Building a telehealth platform involves navigating complex logistical and operational challenges, such as dealing with multiple insurance companies, different time zones, and varying regulatory policies. ReachLink utilizes data and analytics to help providers self-assess and improve their clinical outcomes. Quotes from James Farese in this episode: "We think the member, a positive member experience is downstream from a positive provider experience." "We try to take all of the administrative work out of being a provider so that the provider can just focus on what they went to school for and what their passion is, which is being a great provider." "...the better that connection is on the front end, the better the clinical output is long term." Resources Mentioned: Website: https://www.reachlink.com/ LinkedIn: Bob Dixon Email: bidxon@fiveeaglesleadership.com Facebook Instagram YouTube LinkedIn…
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Eagles Insight Podcast
Bob Dixon interviews Scott Hoffman, a former Army officer and corporate leader, who is now the owner of Ono Brewing Company. Ono Brewing Company is a self-serve craft brewery with a tropical atmosphere in Northern Virginia. Scott shares his journey from his military and engineering background to becoming a successful brewery owner. Key Takeaways: Scott faced skepticism and challenges when starting his brewery, including being told it was impossible to succeed. Building a strong culture within the business was key to Scott's success. Starting a business requires a different kind of courage than military service and there is an emotional component to risk-taking when it involves one's family and life savings. Quotes from Scott Hoffman in this episode: “...with experience, you get confidence. So I'm like, okay, I can do that, you know, as project, I can do that, like lay out a schedule." “...we always knew we were doing the right thing. We really did, we knew that it just took time and we told ourselves we've got a good thing, we're gonna figure this out.” “At the end of the day, that's not something I thrive on. I, I don't care how I get to that end point. If I have to rely on multiple people or call, I just want to get to the end point, then doesn't matter to me how I get there.” Resources Mentioned: Website: https://onobrewco.com/ Facebook: https://www.facebook.com/onobrewco LinkedIn: Bob Dixon Email: bidxon@fiveeaglesleadership.com Facebook Instagram YouTube LinkedIn…
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Eagles Insight Podcast
1 22 - Beyond the Surface: Winning through Organizational Culture with Kishima Garcia 1:10:24
1:10:24 Lejátszás később Lejátszás később Listák Tetszik Kedvelt1:10:24
Lejátszás később Lejátszás később Listák Tetszik KedveltBob Dixon interviews Kashima Garcia, a doctor of strategic leadership and an expert in organizational culture and human capital strategy. Kashima, an Air Force veteran, brings her unique perspective to the discussion on the differences between general leadership and strategic leadership, emphasizing the importance of intentionality and having the right people in the right positions. Bob and Kashima explore how leaders can create a thriving organizational culture by understanding the value of each team member and by fostering transparency, self-awareness, and accountability. Key Takeaways: Strategic leadership involves being intentional about a specific task and ensuring that the strategy has the right people in place to execute it. Leaders must be self-aware and ask themselves if they are maximizing the value of their team. It's essential to communicate performance standards to employees. Organizations should value the potential of all employees. It’s essential to recognize talent regardless of demographics and challenge biases within the organization. Leaders in an organization must use their platform and position to help others and to clear a path for those who will follow. Quotes from Kashima Garcia in this episode: "Managers are not leaders. Managers are managers. But now when it comes to specific, well, actually, managers can be leaders, but it really depends." "When it comes to assigning the right people to the right roles, it has to do with the aptitude, attitude, and natural skills, because then it won't feel like an excess or extra thing to do." "The true image of a leader is how they handle adversity." Facebook Instagram YouTube LinkedIn…
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Eagles Insight Podcast
1 021 - The ABCs of High Performing Organizations: Accountability, Buy-in, and Clarity with Chris Kolenda 50:21
Bob Dixon interviews Chris Kolenda, a U.S. Army veteran, strategic leadership consultant, and founder of the Strategic Leaders Academy. Chris shares his insights on how leaders can bridge the gap between their performance and potential by focusing on practical strategies drawn from ancient wisdom, history, and personal experience. This episode explores the critical components of high-performing organizations and offers actionable advice for leaders looking to improve their teams and themselves. Key Takeaways: Supportive criticism focuses on noting the performance, its impact, and how to improve, emphasizing the leader’s support. Leaders need to ensure clarity of common goals, create buy-in where team members voluntarily advance those goals, and foster accountability to ensure consistent improvement. Feed forward focuses on future action, encouraging a forward-thinking approach to accountability. Specificity matters when giving feedback to reinforce specific behaviors. Chris helps leaders and organizations close the gap between their performance and potential. His clients have grown by over $100m and counting. He also writes life-changing books and bicycle for great causes, like the 1700-mile Fallen Hero Honor Ride . Chris is a warrior-diplomat, combining assertiveness, statesmanship, and practical wisdom to help his clients gain dramatic wins. A West Point graduate, internationally renowned combat leader, and retired Army colonel, Chris led an 800-paratrooper task force in eastern Afghanistan, motivating a large insurgent group to stop fighting and switch sides. A trusted adviser to three 4-star generals and two Secretaries of Defense, Chris became the first American to have both fought the Taliban as a commander in combat and negotiated successfully with them in peace talks. His unique warrior-diplomacy has been featured in the New York Times bestselling books, including The Outpost by Jake Tapper . He’s been featured and interview in the world’s leading newspapers and broadcast channels. His books include Leadership: The Warrior's Art , and INDIES #1 War & Military book of 2021 Zero-Sum Victory: What We’re Getting Wrong About War . Quotes from Chris Kolenda this episode: "Closing the gap between your performance and your potential...is by accumulating using all of the, you know, couple 1000 years of wisdom from ancient Greco Roman philosophy, history, practical experience and studies... in a way that becomes a practical scaffolding, if you will, a practical bridge to help people get from the performance that they currently have to the potential that they you know, that they have.". "What you have to do accountability wise is focus on the middle because that's where most of your opportunity is and also we have an unlimited amount of tools to shape behavior because that's ultimately that's what accountability is all about shaping behavior that improves future performance.". "If you want a high performing organization, people need to understand your... mission and vision, your goals, your values and standards. That's your common good. 2nd, they need to, they need to advance that common good voluntarily. So that's buy in. And 3rd is you want to, you want to continuously improve. And that's that's the accountability and you got to have all 3.". Resources Ment Facebook Instagram YouTube LinkedIn…
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Eagles Insight Podcast
Bob Dixon interviews Wes Lehman, founder of CMOQ and Urban Buffalo Marketing. They discuss the critical elements of building a strong brand and effective marketing and sales strategies. Wes shares his unique perspective on how to distill a business down to its core principles, emphasizing the importance of understanding the founder's identity and values. He explains the difference between marketing and sales using a funnel analogy, where marketing is everything outside the funnel and sales are everything inside. Wes also highlights the significance of product-market fit and the need for businesses to adapt to market changes. The conversation touches on the balance between branding and lead generation, the importance of data-backed processes, and the necessity of having a unified approach to marketing and sales. This episode provides practical insights for business owners, CEOs, and executives looking to refine their approach to leadership and achieve peak performance. Key Takeaways: A business is usually built around one to three people, and it's crucial to articulate who they are and what their values are to develop a brand that resonates. Going through the process of defining your brand and values acts as a "marketing mirror," reflecting the entire business. Marketing is everything outside the sales funnel, while sales is everything inside. It is crucial to ensure there is a genuine market for your product or service, and not just relying on a few initial supporters. Businesses need to be adaptable to changes in the market. Your values lead to your culture, and your branding and processes should reflect them. Quotes from Wes Lehman this episode: "I'm always trying to distill things down to what they are and their first principles, what they are in the most basic level.” "In branding, 50 percent of the battle is creating something that's great that everyone can agree on, and the other 50 percent is creating something that you are proud to stand behind." "If there's not a true desire for it, I can't, I can't create desire. Right." Resources Mentioned: Website: https://cmoq.agency/ Social Media: @WesLehman Facebook Instagram YouTube LinkedIn…
Bob Dixon interviews Jim DeLapp, a retired Army Colonel with extensive leadership experience in both the military and civilian sectors. Jim shares his journey from leading platoons to heading a public works department, offering valuable lessons on adapting leadership styles, fostering team cohesion, and driving organizational success. Key Takeaways: Military leadership principles are valuable, but adjustments are needed for civilian environments. Leaders should create a shared sense of mission, vision, and values. Leaders need to set challenging goals, provide the necessary resources, and drive their team to achieve them. There is a cost to mitigating risk, and good leaders balance risk versus reward. Quotes from Jim DeLapp this episode: "But at the end of the day, leadership is still involved in everything we do.” "You've got to fine-tune your leadership style to the audience and to the group that you're working with. And I think that's a key at every job that I've had and will continue to have with all the clients I have going forward." "Just do your job and do it really well, whatever that is.” Resources Mentioned: Jim DeLapp: https://jadelapp.com/ LinkedIn: Bob Dixon Email: bdixon@fiveeaglesleadership.com. Facebook Instagram YouTube LinkedIn…
Bob Dixon sits down with David Haines, a retired Army officer and avid mountain biker. David shares his remarkable journey of resilience after being injured in Baghdad, his passion for coaching youth mountain biking, and his commitment to community well-being. Discover how David’s military leadership experience informs his work with young athletes, his insights on transitioning from military to civilian life, and the importance of finding purpose beyond the paycheck. Key Takeaways: The importance of resilience in the face of adversity. His ability to recover from injury and find solace in cycling emphasizes the power of mindset, support systems, and finding purpose. Finding purpose-driven work and adapting communication styles are key aspects of successful transitions. The universal applicability of military leadership principles, including the importance of clear purpose, taking care of your team, holding people to standards, empowering subordinates, and making decisions at the appropriate level. David Haines is a retired U.S. Army lieutenant colonel with 30 years of service as both an enlisted Soldier and commissioned officer. Severely wounded in Baghdad, Iraq, in 2006, David completed his military career as the battalion commander for the Fort Knox Warrior Transition Battalion from 2010 to 2012, where he led efforts to provide care and support wounded, injured, and ill servicemembers and their families. Following his retirement, David continued his work in leadership development, working for Veteran focused nonprofits, serving as a Department of the Army Civilian within the Leader Development Division at The US Army Human Resources Command (HRC); a Project Management Professional (PMP) certified consultant for HRC, Cadet Command, and V Corps with Booz Allen Hamilton; and a leadership development contractor with the United Arab Emirates Land Forces, where he helped design their NCO Career Progression system. An avid life-long cyclist, his experience as a wounded warrior has enabled him to ride mountain bikes with former President Bush numerous times and be featured in the former President's book, Portraits of Courage. Today, David channels his passion for leadership, coaching, and community service into his roles as president of a local nonprofit, Greenspace Inc., being a founding board member and coach developer for the Kentucky Interscholastic Cycling League, and head coach of the Hardin-Elizabethtown Stampede, Kentucky's 2024 state champion mountain bike team. He is also establishing Heartland Cycling Development, an organization dedicated to fostering outdoor activity, teamwork, and personal growth for youth and families through cycling. Quotes from this episode: “I think an important part of it is getting out there and really, you know, what I lost sense of is I think a connection with purpose. It’s easy to have purpose in the military, right? And, you know, I got out and I was focused on paycheck and getting a good job and, and really didn’t have the connection with purpose that I did in the military.” “I think every person needs real connection, and, and I think it’s getting harder and harder as we get more technologically connected to do that. So you have to build this ability to put your phone down and get out and get in touch with people, get in touch with the outdoors and get active.” Resources Mentioned: Email: david.haines@heartlandcyclingdevo.org Facebook Instagram YouTube LinkedIn…
Bob Dixon sits down with Charlie Black, a retired Marine Corps infantry and special operations officer, and current CEO of Xundis Global. They discuss the importance of investing in your people, fostering a culture of learning and unlearning, and the power of CRISP thinking in a VUCA world. Key Takeaways: Continuous growth requires adapting to new information and letting go of outdated beliefs. Encourage open communication and intellectual critique to improve individual and organizational performance. Leaders shape the values, behaviors, and performance of their organizations through the culture they create. Quotes from this episode: "Helping another human, even though they might leave your company in the future, is not the end of the world. You're still going to get a return while they're there." "I acquired some skills during those three years that I've benefited greatly from since then." "The sky is not falling. There are ways to deal with this VUCA world and be successful." Resources Mentioned: Website: https://www.thinkingcrisp.com/ Email: partner@xundisglobal.com LinkedIn: Charlie Black LinkedIn: Bob Dixon Email: contact@fiveeaglesleadership.com. Facebook Instagram YouTube LinkedIn…
Bob Dixon sits down with Troy Daland, a retired Air Force Special Operator and the owner of Air Zero Residential Heating and Air Conditioning Company. Troy and Bob discuss how Troy's military background informs his approach to leadership in the private sector. They examine the importance of values, culture, professionalism, and technology in running a successful business. Key Takeaways: Building relationships and understanding what motivates your team is essential for success. A strong culture fosters a sense of pride and ownership among employees. Utilizing new technologies can enhance efficiency. Business is all about people. It doesn't matter if you're in the construction industry or what we're doing. Home services are all about people. You're a professional in this industry. It's important what you do for the community. Not a lot of people can do what you do, especially if you're good at it. I want to be an owner, know I can send any of our folks into my mom's house, and know that it's taken care of with professionalism, and customer trust. Quotes from this episode: "What you do every single moment matters because your team is always watching. And even when you're not in charge, you're in charge." "The true excellence, the amazing things that happen in an organization, don't happen from production in the middle of your bell curve. It is those exceptionally gifted people inside your organization that give freely from those talents that create the genius inside of your organization." "Your job, if you are only ever making decisions about the least worst option, you are doing your job as a leader. Because all the ones that have that have a clear or less gray answer are being done by your team." Facebook Instagram YouTube LinkedIn…
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