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Practical AI: The Capacity for Good
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Manage series 3482033
14 epizódok
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Manage series 3482033
14 epizódok
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1 How to Really Know What's in the Heart of Your Customer with Jim Tincher, Founder and CEO of Heart of the Customer 35:07
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1 Navigating Generative AI and It’s Business Impact with Michael Hunigan, VP of Product AI at Capacity 38:13
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1 Turning Happy Customers Into Higher Revenue with David Avrin, a Customer Experience Keynote Speaker and Consultant 46:11
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1 Revolutionizing Customer Experience with Punk Spirit with Adrian Swinscoe, an Aspirant Punk at Punk CX 50:53
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1 The AI Frontier: Pioneering Change in Customer Service with David Karandish, Founder and CEO of Capacity 27:25
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1 Elevating Customer Experience by Balancing Human Touch and AI with Shep Hyken, Chief Amazement Officer at Shepard Presentations 32:47
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1 AI in Action: Building a Customer-Centric Organization with Annette Franz, Founder and CEO of CX Journey 29:34
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1 The Potential of AI in the Quick-Service Restaurant Industry with Charles Schiele, Cloud Engineer at Google 41:01
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1 How to Stand Out in a Competitive Market: AI-Driven Customer Experience Strategies with Ian Golding, CEO and Founder of Customer Experience Consultancy 42:38
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1 AI and B2B CX: A Deep Dive with Dan Gingiss, Chief Experience Officer at The Experience Maker 44:16
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1 How AI Impacts and Scales Customer Success with Ayman Husain, Director of Customer Success, Data, AI, and Advanced Analytics at Microsoft 43:32
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