Digital Banking podcast

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All About Change

1
Eli Beer & United Hatzalah: Saving Lives in 90 seconds or Less 30:20

5 napja30:20

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Listák

Tetszik

Kedvelt

30:20

Eli Beer is a pioneer, social entrepreneur, President and Founder of United Hatzalah of Israel. In thirty years, the organization has grown to more than 6,500 volunteers who unite together to provide immediate, life-saving care to anyone in need - regardless of race or religion. This community EMS force network treats over 730,000 incidents per year, in Israel, as they wait for ambulances and medical attention. Eli’s vision is to bring this life-saving model across the world. In 2015, Beer expanded internationally with the establishment of branches in South America and other countries, including “United Rescue” in Jersey City, USA, where the response time was reduced to just two minutes and thirty-five seconds. Episode Chapters (0:00) intro (1:04) Hatzalah’s reputation for speed (4:48) Hatzalah’s volunteer EMTs and ambucycles (5:50) Entrepreneurism at Hatzalah (8:09) Chutzpah (14:15) Hatzalah’s recruitment (18:31) Volunteers from all walks of life (22:51) Having COVID changed Eli’s perspective (26:00) operating around the world amid antisemitism (28:06) goodbye For video episodes, watch on www.youtube.com/@therudermanfamilyfoundation Stay in touch: X: @JayRuderman | @RudermanFdn LinkedIn: Jay Ruderman | Ruderman Family Foundation Instagram: All About Change Podcast | Ruderman Family Foundation To learn more about the podcast, visit https://allaboutchangepodcast.com/ Looking for more insights into the world of activism? Be sure to check out Jay’s brand new book, Find Your Fight , in which Jay teaches the next generation of activists and advocates how to step up and bring about lasting change. You can find Find Your Fight wherever you buy your books, and you can learn more about it at www.jayruderman.com .…

Digital Banking Podcast

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The Digital Banking Podcast is powered by Tyfone. Tyfone is a dramastically better digital banking provider. Our appeal is unique, we collaborate closely with our customers and the banking ecosystem in an open approach coupled with a powerful user experience that helps “get things done”! On our podcast you will hear how digital banking plays a leading role for community minded financial institutions from the unique perspectives of our industry expert guests.

118 epizódok

#Tech #Tyfone #Credit Union #Community Banks #Technology #Fintech #Digital Banking

Digital Banking Podcast

12 subscribers

updated körülbelül 9 órája

Megosztás

Sorozat kép•Feed

118 epizódok

#Tech #Tyfone #Credit Union #Community Banks #Technology #Fintech #Digital Banking

Minden epizód

1
Building Financial Communities for America's Veterans with Tony Hernandez 1:16:30

9 hours1:16:30

1:16:30

In this episode of the Digital Banking Podcast, Josh DeTar speaks with Tony Hernandez, President and CEO of the Defense Credit Union Council (DCUC). They discuss how DCUC advocates for credit unions serving military members and veterans across America. Tony explains how DCUC has expanded beyond its original mission of representing credit unions on military installations to now serving any credit union with veterans in their field of membership. He shares insights on current advocacy efforts to protect the credit union tax exemption and maintain the National Credit Union Administration (NCUA) as an independent agency. The conversation highlights the critical connection between financial readiness and mission readiness for military personnel, emphasizing credit unions' vital role in serving veteran communities. Tony also details DCUC's recent initiative to bring together various credit union trade associations to create a unified front on key industry issues.…

1
Mindset Shifts for Financial Leaders with JR Lay 1:17:08

14 napja1:17:08

1:17:08

In the latest episode of The Digital Banking Podcast, host Josh DeTar welcomed JR Lay, Founder and CEO of the Digital Growth Institute. The episode explored Lay’s journey from punk rock musician to digital banking strategist and the lessons he learned along the way. DeTar and Lay discussed how financial institutions can move beyond a defensive mindset and embrace transformation as an ongoing evolution rather than a disruption. "Are you playing a game to win, or are you playing a game not to lose?" Lay asked, challenging leaders to rethink their approach to industry shifts. The conversation covered the role of mindset in adapting to rapid technological change, the importance of vision in leadership, and how AI is reshaping financial services. Lay also highlighted the need for continuous learning and adaptability in an era of digital acceleration. Tune in to hear how financial leaders can shift their perspective, leverage technology without fear, and develop a strategy that positions their institution for long-term success.…

1
Beyond ChatGPT: The Hidden Infrastructure Powering AI with JB Baker 1:07:12

28 napja1:07:12

1:07:12

On this episode of the Digital Banking Podcast, Josh DeTar spoke with JB Baker, VP of Products and Marketing at Scale Flux, about the often unseen infrastructure behind AI. They discussed the limitations of current technology and where improvements are needed to handle AI’s growth. JB highlighted the "memory wall," which limits data flow to processors, as a major hurdle. JB explained how this challenge requires innovation in areas like memory, storage, networking, and even cooling systems. He used a simple analogy of an irrigation system needing bigger pipes to support a growing field, representing the need for faster data delivery to power-hungry GPUs. The conversation also covered the environmental effects of rising energy demands. JB pointed out data centers' substantial energy consumption and the need for more efficient cooling methods. They explored the ripple effect of innovation, where advancements in one area, like energy production, can unlock progress in seemingly unrelated fields like AI.…

1
Community Impact: How Credit Unions Leverage Digital for Good with Tanis Bagby 1:17:32

6 weeks1:17:32

1:17:32

In this episode of the Digital Banking Podcast, Josh DeTar sat down with Tanis Bagby, Cash Management Officer at P1FCU, to discuss the power of community engagement in the digital age. Bagby shared her career journey at the credit union, highlighting the importance of building relationships with members. She discussed her role as host of P1FCU’s podcast, Making Sense of Money, emphasizing the value of providing financial education and support through relatable, long-form content. Bagby explained how the podcast aims to meet listeners where they are, offering practical advice on topics like budgeting, home buying, and financial planning. She stressed the importance of empathy and accessibility in financial conversations, especially in a digital-first world. Bagby also touched on the role of community partnerships and how they enhance the credit union's mission of serving members. The conversation explored the challenges of reaching younger audiences amidst competing financial marketing messages. Bagby and DeTar discussed the importance of credit unions actively engaging with youth and building trust through genuine, valuable content. They agreed that podcasts offer a unique opportunity to connect with audiences and foster deeper relationships.…

1
Building a Digital-First Credit Union Culture with Melanie Kennedy 1:05:29

8 weeks1:05:29

1:05:29

On this episode of the Digital Banking Podcast, host Josh DeTar welcomed Melanie Kennedy, CEO of Southwest Financial Federal Credit Union to discuss her credit union's journey to becoming a fully digital institution. This transition, planned before the pandemic, accelerated when COVID-19 forced widespread closures. She explained the operational efficiencies gained, the surprisingly positive member response, and the improved work-life balance for her team. Kennedy addressed the challenges of running a small credit union in a competitive landscape. She emphasized the importance of maximizing resources and embracing new technologies. She highlighted her credit union's use of AI for streamlining communications and creating an internal knowledge library for increased efficiency. Kennedy also touched upon the importance of maintaining member relationships in a digital-first environment, emphasizing communication through text, secure messaging, and phone calls. The conversation explored the evolving nature of member expectations and the adoption of digital tools. Kennedy and DeTar discussed the cultural shift towards digital banking, accelerated by the pandemic. They considered the future of digital banking and the need for credit unions to adapt to changing member needs.…

1
Why Financial Education Should Start Early with Kim Butler 1:33:34

10 weeks1:33:34

1:33:34

In this episode of the Digital Banking Podcast, host Josh DeTar welcomes Kim Butler, founder of Prosperity Thinkers, to discuss the importance of financial education and the path to financial freedom. Kim explains how her early experiences with money shaped her passion for helping others build solid financial foundations, emphasizing the significance of savings, both for emergencies and opportunities. The conversation dives into why personal financial literacy is so crucial, yet often overlooked. Kim shares her perspective on the critical role of community financial institutions in guiding people toward better financial health, and why many traditional budgeting methods fall short. She highlights how small changes in mindset and habits can lead to significant long-term benefits. Kim also introduces her work with Prosperity Parents, helping families teach financial competency from a young age. The episode offers valuable insights into reshaping financial perspectives and laying the groundwork for lasting wealth and stability across generations.…

1
The Evolving Role of Security in Banking with Scott Fieber 1:13:10

12 weeks1:13:10

1:13:10

In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Scott Fieber, Chief Strategy Officer at Cook Solutions Group, to discuss the evolving landscape of community financial institutions (FIs). Scott shares insights on the unique challenges these organizations face, from navigating legacy technology to combating increasingly sophisticated fraud. With his deep understanding of the industry, Scott offers practical tips for fostering innovation and improving security in a competitive market. A central theme is the importance of collaboration—both internally within organizations and externally with trusted vendors. Scott highlights how community FIs can maximize existing technologies, avoid vendor lock-ins, and prioritize partnerships that align with their core values. Through real-world examples, he explains how creative problem-solving and leveraging existing tools can drive impactful results. The episode also delves into the broader implications of AI and technology in the financial sector. Scott emphasizes the need for adaptability in the face of rapid innovation, sharing his optimism for the future while addressing the ongoing battle against fraud. From gold jackets to gang deterrence in Central America, Scott’s stories illustrate a commitment to service, innovation, and making meaningful change.…

1
Why Community FIs Must Rethink Customer Retention with Har Rai Khalsa 1:22:30

14 weeks1:22:30

1:22:30

In this episode of the Digital Banking Podcast, host Josh DeTar is joined by Har Rai Khalsa, CEO and Co-Founder of Swaystack, to explore the evolving landscape of customer acquisition and retention in community financial institutions. Har Rai shares his unique journey, from his upbringing rooted in community values to his entrepreneurial career focused on enhancing the financial ecosystem. Together, they dive into what it takes for credit unions and community banks to compete with fintechs and mega banks in delivering seamless, user-friendly digital experiences. Har Rai emphasizes the importance of defining “financial primacy” and aligning product strategies to meet customer expectations. He discusses how digital tools, when designed with the customer in mind, can transform onboarding and deepen engagement. From leveraging data for personalized insights to reducing friction in digital interactions, Har Rai highlights actionable strategies that financial institutions can adopt to stay relevant. The conversation also touches on the role of innovation in bridging the gap between fintechs and community financial institutions. Har Rai shares examples of how intuitive product design and thoughtful customer engagement can foster trust and long-term relationships. This episode is a must-listen for industry professionals looking to navigate the complexities of modern digital banking.…

1
Building Credit Union Loyalty Through Humor and Innovation with Laszlo Tallai 1:28:09

16 weeks1:28:09

1:28:09

In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Laszlo Tallai to explore the unique ways credit unions can stand out in the digital age and redefine member experiences. Laszlo delves into the power of humor and unconventional approaches, sharing how a lighthearted April Fool's prank turned into a viral campaign, sparking fresh ideas about member engagement. The conversation highlights the urgent need for digital transformation in credit unions. Laszlo addresses the barriers posed by legacy systems and offers strategies for adopting a “digital-first” mindset that makes banking simpler and more intuitive. He emphasizes the importance of integrating new technology in member journeys to compete with big banks and fintechs. Finally, Josh and Laszlo discuss how credit unions can resonate with younger members by updating terminology and embracing user-friendly, relatable communication. As member demographics shift, adapting to new language and cultural expectations becomes essential for growth. Tune in to discover how credit unions can stay relevant and competitive in an ever-evolving financial landscape.…

1
Building a Bank on Trust, Tech, and Niche Services with Andrew Sagliocca 1:25:08

18 weeks1:25:08

1:25:08

Andrew Sagliocca, Vice Chairman, CEO, and President of Esquire Financial Holdings Inc. and Esquire Bank, joined Josh DeTar on the Digital Banking Podcast to discuss Esquire Bank's unique approach. Andrew explained how the bank focuses on two niche markets: litigation finance and payments. He emphasized the importance of understanding these specialized areas and tailoring services to meet client needs. He discussed how this strategy allows Esquire Bank to attract low-cost deposits and maintain strong financial performance. Andrew shared his career journey and the lessons learned from the mortgage crisis. He highlighted the value of learning from challenging times and embracing a flat management structure. He stressed the need for a demanding yet supportive culture. He believes in empowering employees and fostering open communication. Andrew also discussed the role of technology in banking. He views technology as crucial for growth and efficiency. He believes technology must be combined with strong client relationships. He explored the future of M&A activity in the banking industry. He touched on the increasing need for banks to differentiate themselves in a competitive market.…

1
Exploring Open Banking: Global Insights with Sebastien Taveau 1:47:43

20 weeks1:47:43

1:47:43

In this episode of the Digital Banking Podcast , host Josh DeTar welcomes Sebastien Taveau, an industry expert from Meesteek.ai. Together, they dive deep into the evolving world of open banking, payments, and financial technology. Sebastien shares his insights on the global differences in how open banking is implemented, with particular focus on the approaches seen in Iceland, Australia, and the U.S. Taveau discusses the technical and cultural challenges banks face as they transition toward more open systems. He highlights how open banking can improve customer experiences while ensuring security and trust in financial transactions. From his work with Zelle to his broader expertise in real-time payments, Sebastien brings unique perspectives on risk management and system scalability. Listeners will also hear about Taveau’s personal experiences with industry-leading projects and innovations, as well as his thoughts on the future of financial services. This episode is a must-listen for anyone interested in banking innovation and digital transformation.…

1
CCG Catalyst's Vision for the Future with Tyler Brown 1:11:14

22 weeks1:11:14

1:11:14

In this episode of the Digital Banking Podcast, host Josh DeTar speaks with Tyler Brown, CEO of CCG Catalyst, a leading digital banking transformation consultant. Tyler offers valuable insights into the evolving landscape of digital banking and the challenges banks face in adapting to new technologies and customer expectations. The conversation dives into the importance of a comprehensive digital banking strategy, covering topics like customer experience, data analytics, and the role of technology in driving innovation. Tyler emphasizes the need for banks to embrace change and invest in the right technology to remain competitive in the digital age. He also discusses the importance of creating a strong digital ecosystem that seamlessly connects all aspects of the customer journey. This episode provides valuable insights for banking executives and professionals seeking guidance on navigating the complex world of digital banking transformation. By sharing his expertise and practical advice, Tyler Brown equips listeners with the knowledge they need to successfully adapt to the digital future of banking.…

1
Navigating the AI Landscape in Financial Institutions w/ Shekhar Vemuri 1:24:09

24 weeks1:24:09

1:24:09

In this episode of the Digital Banking Podcast, Josh DeTar spoke with Shekhar Vemuri, SVP, CTO, VP Analytics at EXL Analytics. Vemuri shared insights on the evolution of AI in banking and its practical applications. Vemuri explained how AI has progressed from basic automation to more complex tasks like understanding unstructured data. He highlighted the shift from optical character recognition (OCR) to advanced machine learning models that can comprehend and analyze documents. The conversation delved into the challenges and opportunities of implementing AI in banking. Vemuri stressed the importance of balancing innovation with risk management, especially in highly regulated industries. He also discussed the role of human oversight in AI-driven processes, emphasizing that while AI enhances efficiency, it doesn't replace human decision-making entirely. The episode provided a comprehensive look at how AI is reshaping banking operations and customer service.…

2 years1:34:05

1:34:05

During his 30+ years marketing technology of all sorts, Don MacDonald worked for Intel, Qualcomm, Fiserv, and MX. As a result, the insights he shared on this episode of The Digital Banking Podcast are beyond valuable as they help banking professionals mitigate fear and embrace change. MacDonald shared Andy Grove's philosophy and how it shaped his thinking, the lessons he learned from bees and believes could benefit everyone, and how taking the customer-first approach and providing a personalized experience while leveraging technology and data is the future of FIs.…

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