Sam, Jerry, and Joe discuss their thoughts and draw from their combined experience of over 20 years in the Apple Consultants Network (ACN).
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Helpt's weekly podcast is an update on the world of tech support, including technology trends and tech support horror stories.
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Podcast celebrating bass music, jungle, drum and bass, hip-hop, breaks and more. D-Program takes us through the latest hits and releases from up and coming bass music artists. Podcasts includes interviews of producers, label showcases, vinyl record flashbacks, and all the new releases by Tech Support Recordings.
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New podcasBELLSOUTH have expanded throughout in recent years. But the BELLSOUTH Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your BELLSOUTH or BELLSOUTH account, then fret not! You can establish contact with the expert team of BELLSOUTH by dialing up the BELLSOUTH Tech Support Phone Number, ++1 877-852-4730 US/CAt weblog
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BULLGUARD have expanded throughout in recent years. But the BULLGUARD Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your BULLGUARD or BULLGUARD account, then fret not! You can establish contact with the expert team of BULLGUARD by dialing up the BULLGUARD Tech Support Phone Number, ++1 877-852-4730 US/CA
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New pXFINITY have expanded throughout in recent years. But the XFINITY Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your XFINITY or XFINITY account, then fret not! You can establish contact with the expert team of XFINITY by dialing up the XFINITY Tech Support Phone Number, ++1 877-852-4730 US/CAodcast weblog
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BITDEFFENDER have expanded throughout in recent years. But the BITDEFFENDER Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your BITDEFFENDER or BITDEFFENDER account, then fret not! You can establish contact with the expert team of BITDEFFENDER by dialing up the BITDEFFENDER Tech Support Phone Number, ++1 877-852-4730 US/CA
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MALWARBYTES have expanded throughout in recent years. But the MALWARBYTES Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MALWARBYTES or MALWARBYTES account, then fret not! You can establish contact with the expert team of MALWARBYTES by dialing up the MALWARBYTES Tech Support Phone Number, ++1 877-852-4730 US/CA
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MALWAREBYTES have expanded throughout in recent years. But the MALWAREBYTES Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MALWAREBYTES or MALWAREBYTES account, then fret not! You can establish contact with the expert team of MALWAREBYTES by dialing up the MALWAREBYTES Tech Support Phone Number, ++1 877-852-4730 US/CA
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KASPERSKY have expanded throughout in recent years. But the KASPERSKY Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your KASPERSKY or KASPERSKY account, then fret not! You can establish contact with the expert team of KASPERSKY by dialing up the KASPERSKY Tech Support Phone Number, ++1 877-852-4730 US/CA
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MCAFEE have expanded throughout in recent years. But the MCAFEE Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MCAFEE or MCAFEE account, then fret not! You can establish contact with the expert team of MCAFEE by dialing up the MCAFEE Tech Support Phone Number, ++1 877-852-4730 US/CA
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VIPRE have expanded throughout in recent years. But the VIPRE Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your VIPRE or VIPRE account, then fret not! You can establish contact with the expert team of VIPRE by dialing up the VIPRE Tech Support Phone Number, ++1 877-852-4730 US/CA
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KASPERSKY have expanded throughout in recent years. But the KASPERSKY Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your KASPERSKY or KASPERSKY account, then fret not! You can establish contact with the expert team of KASPERSKY by dialing up the KASPERSKY Tech support Phone Number +1 877-852-4730 US/CA and let them solve your issues easily!
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MALWAREBYTES have expanded throughout in recent years. But the MALWAREBYTES Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MALWAREBYTES or MALWAREBYTES account, then fret not! You can establish contact with the expert team of MALWAREBYTES by dialing up the MALWAREBYTES Tech support Phone Number +1 877-852-4730 US/CA and let them solve your issues easily!
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New podcast weblogCHROMEBOOK have expanded throughout in recent years. But the CHROMEBOOK Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your CHROMEBOOK or CHROMEBOOK account, then fret not! You can establish contact with the expert team of CHROMEBOOK by dialing up the CHROMEBOOK Tech Support Phone Number, ++1 877-852-4730 US/CA
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New podcasCHARTER have expanded throughout in recent years. But the CHARTER Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your CHARTER or CHARTER account, then fret not! You can establish contact with the expert team of CHARTER by dialing up the CHARTER Tech Support Phone Number, ++1 877-852-4730 US/CAt weblog
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New podcaSBCGLOBAL have expanded throughout in recent years. But the SBCGLOBAL Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your SBCGLOBAL or SBCGLOBAL account, then fret not! You can establish contact with the expert team of SBCGLOBAL by dialing up the SBCGLOBAL Tech Support Phone Number, ++1 877-852-4730 US/CAst weblog
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If you want to make a Roadrunner tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Roadrunner tickets and tech support include this number.What is Roadrunner’ Tech support Phone Number?Roadrunner offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Numb ...
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New podcast wAVG have expanded throughout in recent years. But the AVG Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your AVG or AVG account, then fret not! You can establish contact with the expert team of AVG by dialing up the AVG Tech Support Phone Number, ++1 877-852-4730 US/CAeblog
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New podcast webloVERIZON have expanded throughout in recent years. But the VERIZON Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your VERIZON or VERIZON account, then fret not! You can establish contact with the expert team of VERIZON by dialing up the VERIZON Tech Support Phone Number, ++1 877-852-4730 US/CAg
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New poOUTLOOK have expanded throughout in recent years. But the OUTLOOK Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your OUTLOOK or OUTLOOK account, then fret not! You can establish contact with the expert team of OUTLOOK by dialing up the OUTLOOK Tech Support Phone Number, ++1 877-852-4730 US/CAdcast weblog
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New podcastHOTMAIL have expanded throughout in recent years. But the HOTMAIL Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your HOTMAIL or HOTMAIL account, then fret not! You can establish contact with the expert team of HOTMAIL by dialing up the HOTMAIL Tech Support Phone Number, ++1 877-852-4730 US/CA weblog
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BULLGURD have expanded throughout in recent years. But the BULLGURD Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your BULLGURD or BULLGURD account, then fret not! You can establish contact with the expert team of BULLGURD by dialing up the BULLGURD Tech Support Phone Number, ++1 877-852-4730 US/CA
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MSN have expanded throughout in recent years. But the MSN Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MSN or MSN account, then fret not! You can establish contact with the expert team of MSN by dialing up the MSN Tech Support Phone Number, ++1 877-852-4730 US/CA
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If you want to make a PROTONMAIL tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most PROTONMAIL tickets and tech support include this number.What is PROTONMAIL’ Tech support Phone Number?PROTONMAIL offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Numb ...
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If you want to make a AIM tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most AIM tickets and tech support include this number.What is AIM’ Tech support Phone Number?AIM offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tech support Number ...
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If you want to make a Aol tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Aol tickets and tech support include this number.What is Aol’ Tech support Phone Number?Aol offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tech support Number ...
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If you want to make a Sbcglobal tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Sbcglobal tickets and tech support include this number.What is Sbcglobal’ Tech support Phone Number?Sbcglobal offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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CCLEANER have expanded throughout in recent years. But the CCLEANER Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your CCLEANER or CCLEANER account, then fret not! You can establish contact with the expert team of CCLEANER by dialing up the CCLEANER Tech Support Phone Number, ++1 877-852-4730 US/CA
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AVIRA have expanded throughout in recent years. But the AVIRA Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your AVIRA or AVIRA account, then fret not! You can establish contact with the expert team of AVIRA by dialing up the AVIRA Tech Support Phone Number, ++1 877-852-4730 US/CA
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ESET have expanded throughout in recent years. But the ESET Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your ESET or ESET account, then fret not! You can establish contact with the expert team of ESET by dialing up the ESET Tech Support Phone Number, ++1 877-852-4730 US/CA
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AOL have expanded throughout in recent years. But the AOL Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your AOL or AOL account, then fret not! You can establish contact with the expert team of AOL by dialing up the AOL Tech Support Phone Number, ++1 877-852-4730 US/CA
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YAHOO have expanded throughout in recent years. But the YAHOO Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your YAHOO or YAHOO account, then fret not! You can establish contact with the expert team of YAHOO by dialing up the YAHOO Tech Support Phone Number, ++1 877-852-4730 US/CA
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If you want to make a EARTHLINK tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most EARTHLINK tickets and tech support include this number.What is EARTHLINK’ Tech support Phone Number?EARTHLINK offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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If you want to make a SYMPATICO tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most SYMPATICO tickets and tech support include this number.What is SYMPATICO’ Tech support Phone Number?SYMPATICO offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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If you want to make a ICLOUD tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most ICLOUD tickets and tech support include this number.What is ICLOUD’ Tech support Phone Number?ICLOUD offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tech su ...
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If you want to make a Bellsouth tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Bellsouth tickets and tech support include this number.What is Bellsouth’ Tech support Phone Number?Bellsouth offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. ...
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If you want to make a Charter tech support, the best way to do so is through their online tech support system. The tech support phone number is +1(866) 760-7833. Most Charter tickets and tech support include this number.What is Charter’ Tech support Phone Number?Charter offers a Tech support Number that can be used to book flights, hotels, car rentals, and other travel-related services.United’s website, call centers, and most Support ticket offices all have the -Tech support Number. The -Tec ...
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MICROSOFT have expanded throughout in recent years. But the MICROSOFT TECH Support” Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MICROSOFT or MICROSOFT account, then fret not! You can establish contact with the expert team of MICROSOFT by dialing up the MICROSOFT TECH Support” Phone Number, ++1 877-852-4730 US/CA
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ZOHO have expanded throughout in recent years. But the ZOHO TECH Support” Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your ZOHO or ZOHO account, then fret not! You can establish contact with the expert team of ZOHO by dialing up the ZOHO TECH Support” Phone Number, ++1 877-852-4730 US/CA
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MORTON have expanded throughout in recent years. But the MORTON Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your MORTON or MORTON account, then fret not! You can establish contact with the expert team of MORTON by dialing up the MORTON Tech Support Phone Number, ++1 877-852-4730 US/CA
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WEBROOT have expanded throughout in recent years. But the WEBROOT Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your WEBROOT or WEBROOT account, then fret not! You can establish contact with the expert team of WEBROOT by dialing up the WEBROOT Tech Support Phone Number, ++1 877-852-4730 US/CA
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AVAST have expanded throughout in recent years. But the AVAST Tech support Phone Number, sometimes the users face some Customernical issues with it. If you are facing problems with your AVAST or AVAST account, then fret not! You can establish contact with the expert team of AVAST by dialing up the AVAST Tech Support Phone Number, ++1 877-852-4730 US/CA
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1
591: Optimizing MSP Operations with Tim Pearson of Creative Techs
51:50
51:50
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51:50
In this comprehensive episode of Command Control Power, hosts Joe, Jerry and Sam engage with Tim Pearson of Creative Techs, covering a wide spectrum of Managed Service Provider (MSP) operations and beyond. Key topics include the integration and optimization of MDM and RMM tools, the benefits of automation in ticketing and backup management, and the…
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1
590: Streamlining Business with Addigy: A Strategic Shift
53:09
53:09
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53:09
In this episode of Command Control Power, the hosts discuss leveraging Addigy to replicate some features of Watchman Monitoring, particularly focusing on business efficiency. Jerry initiates the topic by sharing his experience of transitioning from Watchman to Addigy due to development and costs. He highlights the useful features of Addigy, such as…
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1
589: Navigating Business Management with Benjamin Morales of Cirrus Partners
53:39
53:39
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53:39
In this episode of Command Control Power, hosts dig into the business acumen of Benjamin Morales, owner of Cirrus Partners. Benjamin discusses his journey from being an educator in the Pacific Northwest to owning a small MSP company in Madison, Wisconsin. He elaborates on the challenges of managing a team, hiring and firing employees, and transitio…
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1
Best Of CCP - Dante's Ring Of Sonos
48:18
48:18
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48:18
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Joe Saponare, Sam Valencia & Jerry Zigmont által
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1
587: Recovering Deleted Google Calendars and Client Network Saga: A Tech Support Adventure
54:37
54:37
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54:37
Thanks to our VIP Sponsors! Recovering Deleted Google Calendars and Client Network Saga: A Tech Support Adventure In this episode, the hosts discuss a series of challenging client issues, including how to recover a deleted Google Calendar, the complexities of managing network loops with Sonos devices, and the frustrations of dealing with unreliable…
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1
586: A Beer Lover's Adventure and Tech Talk: Exploring European Brews and New Mac OS Updates
55:13
55:13
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55:13
In this episode, the hosts discuss various topics from a recent travel experience in the Netherlands and Belgium, highlighting amazing Trappist beers and unique beer brewing technologies. They also dive into the new features and implications of the latest Mac OS release, Sequoia, including the practical uses of Apple's new password app, send later …
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585: Interview With Ben Greiner founder of Forget Computers, Apple champion and growth advisor at Addigy
56:47
56:47
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56:47
Join us as we welcome back Ben Greiner, founder of Forget Computers and Apple champion and growth advisor at Addigy. In this engaging discussion, Ben reflects on his over 20-year journey in the Apple MSP world, the evolving landscape of IT management, and his role at Addigy. Ben shares insights on the integration of Apple-focused services into larg…
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1
Best Of CCP - 325: Interview With John Moder of Crisp Solutions, LLC
52:10
52:10
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52:10
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Joe Saponare, Sam Valencia & Jerry Zigmon által
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1
583: Apple's Privacy Paradox & iPhone Lost At Sea
54:36
54:36
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54:36
This podcast episode explores various tech-related topics, including the limitations of CarPlay devices, Apple's privacy policies, and the challenges of finding a lost iPhone. The hosts discuss their experiences with a CarPlay after-market device, Tesla's lack of CarPlay support, and the impact of privacy prompts on user experience. They also provi…
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1
582: Mercury Retrograde and Tech Troubles: Is There a Connection?
59:10
59:10
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59:10
Jerry and Sam discuss issues with Zoom’s SMS campaign requirements and RingCentral’s lack of shared SMS functionality. Jerry also shares his frustration with RingCentral’s call handling limitations and the need for an unused extension to utilize advanced features. For Joe, clients bypass Smith.ai by pressing extensions, leading to increased costs. …
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1
Best Of CCP - 221: DMARC, Eero's & Toupee's
34:25
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34:25
Joe discusses the problem with automatically forwarding mail in the era of DMARC and walks through an explanation from Kerio: - You have a hosted Kerio email account, with a domain of clientname.com - You have a forwarding rule configured to forward all email addressed to name@clientname.com to clientaddress@gmail.com - Gmail enforces a DMARC polic…
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1
580: Mission Critical: The Power Struggle
53:23
53:23
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53:23
In this episode of Command Control Power, the team discusses ongoing technical challenges involving network equipment and power management. Joe shares updates on troubleshooting a host of issues with his elevator client, alongside dealing with generator compatibilities and frequent power outages. The conversation includes insights from Jerry and Sa…
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1
Best Of CCP - Interview With Adam Engst Of the TidBITS Content Network
51:45
51:45
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51:45
This week Command Control Power is joined by Adam Engst of the TidBITS Content Network: https://tcn.tidbits.com/apple-pros/ . The TidBITS Content Network provides professionally written, edited, and illustrated tips and articles that its members can use to update their blogs, create a vibrant social media presence, and power email newsletters that …
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1
578: Tech Upgrades, MFA Madness and More!
1:00:49
1:00:49
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1:00:49
Topics: -Sam talks about his recent trip to Las Vegas to see Dead & Co at The Sphere -BackBlaze has increased the price of sending a hard drive to $279. -Jerry is running macOS Sequoia on his daily driver. -Each year, the path of how users upgrade is a hot button topic. -Sam likes Erase-install from Graham Pugh. -A minimum point release is a safe b…
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1
577: Positivity and Practical Tips: Navigating Tech Challenges with New Insights
55:08
55:08
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55:08
In this episode, the hosts of Command Control Power discuss a range of topics from VPN configuration issues with the Unifi system, to the advanced security features of iCloud. They dive into real-world tech troubleshooting experiences, including a detailed examination of the 'perfect data' scam through Microsoft 365 and the pros and cons of Apple's…
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1
576: The Hunger Games: Call Center Edition - One Headset, One Rep, You vs. Everyone Else
41:52
41:52
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41:52
In this episode, the hosts grapple with a series of technical issues while trying to start their stream. Joe faces multiple frustrations with his Mac and browser configurations, expressing his exasperation with technology. The conversation shifts to broader grievances about poor customer service and systemic inefficiencies within major corporations…
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1
Best Of CCP - 224: Interview With Christopher Holmes of Rooted Consulting & HCS Technology Group
1:03:45
1:03:45
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1:03:45
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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1
574: Backblaze to the Future & Proofpoint Pandemonium
56:18
56:18
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56:18
Topics: -Jerry shows off his new shirt. -BackBlaze causes a major pain point for Jerry after a massive bill comes in. He has some good advice for those using BackBlaze groups. -We debate how pricing increases affect how we pass the costs along to our customers. -What is with BackBlaze’s maintenance schedule happening in the middle of a work day? -S…
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1
573: Exploring Generative AI, Apple Intelligence, and the Future of Technology With Adam Engst
1:31:17
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1:31:17
In this episode, we delve into the integration of generative AI, Apple's advancements in AI technology particularly their Apple Intelligence offering, and the broader implications of AI in various fields. Our special guest, Adam Engst of TidBITS Content Network, joins us for an in-depth conversation about the technological breakthroughs, societal i…
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1
Best Of CCP - 366: Do You Think I'm An Idiot?
36:59
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36:59
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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1
571: The ACEs 2024 Debrief We Never Knew We Needed
51:05
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51:05
In this episode of Command Control Power, host Joe and co-hosts Sam and Jerry debrief the ACEs Conference 2024. The episode also touches on the various technologies and vendor booths that fascinated the hosts, including LionGuard and Halo PSA, as well as the different people they met and reconnected with. Sam's presentation on his MSP journey is hi…
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1
Best Of CCP - 176: "Cat Videos Are Never Wasted, My Friend" with Tom Bridge Of Technolutionary, LLC
1:02:37
1:02:37
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1:02:37
The CCP Team is joined by Tom Bridge, Partner at Technolutionary, IT services firm in Washington DC area Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technolog…
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1
569: Tech Fails and Tail Wags: Command Control Power Gets Personal
52:03
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52:03
Thanks to our VIP Sponsors! Topics: Day in the Life: We talk busy schedules and naps on trains. Joe talks about his concert adventures and the power of naps. One of Joe’s client has an issue with the mail preview pane. Sam is a glutton for punishment by continuing to use Apple Mail and Calendar for Exchange. The ongoing debate (or is it?): PCs are …
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Best Of CCP - 467: Interview with Brian Best from BestMacs and Mac-MSP Gruntwork
1:29:17
1:29:17
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1:29:17
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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567: Shelley Watson of DBQ Technology - Evolving Careers and Combating Industry Biases
56:24
56:24
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56:24
In this episode of Command Control Power, we welcome back Shelley Watson, a seasoned professional in the tech industry. We delve into a wide range of topics including Shelley's history of presenting and training and her transition from running Wheelwrights to starting a new business venture. The discussion moves into deeper waters as Shelley shares…
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Best Of CCP - 071: Adware & Malware Focus with Thomas Reed of TheSafeMac and AdwareMedic
53:21
53:21
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53:21
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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565: Interview with Michael Thomsen of Origin84 - Client Tune-Up: Post-Pandemic
1:10:58
1:10:58
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1:10:58
Michael Thomsen, founder of Origin 84 sits down with us once again to have a long overdue conversation. Michael shares how he and his company has faired since the pandemic. Will Joe miss ACES for his 20th wedding anniversary? While in town for ACES 2024, Michael will take the opportunity in to do some fascinating work and experience the Grand Stair…
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564: Interview with Jason Dettbarn, Founder & CEO at Addigy
50:49
50:49
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50:49
Anyone going to ACES Conference in Salt Lake City? I decided I couldn't miss it, so now I'm going! And had this idea... 👕 Get a free Cmd Ctrl Pwr sticker with this one weird trick! 👉 Come to ACEs Conference wearing your CCP t-shirt, and look for Sam or Joe, and we’ll give you a free sticker! 🛒 Need a new CCP shirt? Order now for delivery in time fo…
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In Memory of Charles Edge: A Conversation Revisited
48:59
48:59
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48:59
Beloved Author and Apple Authority Passes Away The Apple community mourns the loss of Charles Edge, a renowned author and expert who dedicated his career to empowering users with knowledge. Charles was a cornerstone for many Apple enthusiasts. His acclaimed book series, "Take Control of OS X Server," provided users with clear and comprehensive guid…
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563: The Cloud is Cloudy: Why On-Premise Backup Might Be Your Sunshine
53:39
53:39
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53:39
Command Control Power is doing live broadcasts! Become a patron today to participate in our livestreams. How do you protect domains that do not have email? Here are the key points: -Email addresses can be spoofed to appear as if they are coming from a different domain. This can be used for phishing attacks. There are several ways to protect domains…
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Best Of CCP - 120: Shelley Watson of Wheelwrights, LLC - Managing Your Business
1:07:20
1:07:20
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1:07:20
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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561: UniFi-ed by Chaos: Adventures in Ubiquiti Network Warfare
53:42
53:42
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53:42
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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1
Tech Support Radio Episode 22
1:00:19
1:00:19
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1:00:19
TSR Radio 22 D-Program D-Program - Time Shades [Phreak Recordings] D - Program - The Raving Dead [Phreak Recordings] Noize Komplaint - Dark Sun [Tech Support Recordings] Louie - Bring Me Up (D-Program Remix) [Tech Support Recordings] Refracta - Paris (Vip) [REFRACTA] VRUM - Meteorite [VRUM] CRUCIFYME & KYDA - Always Tired [Grid Recordings UK] Louie…
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560: Interview with Justin Esgar of ACES Conference - May 15th - 16th 2024
56:53
56:53
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56:53
Thank you to our VIP sponsors! ▶️ New: watch on YouTube! Topics: -Today we welcome Justin Esgar of Virtual Computers and The ACES Conference. -Justin gives us his full review of Vision Pro. -Joe gets practical about flying with a Vision Pro. -Justin recommends a book called MSP Secrets Revealed (he happens to be in it as well). -He does not recomme…
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559: Talking NSITSP with Jason Harrison of Harrison Technology Consulting
55:43
55:43
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55:43
▶️ New: watch on YouTube! Topics: -This week we welcome Jason Harrison, of Harrison Tech Consulting. -He is also heavily involved with NSITSP (National Society for IT Service Providers). -Jason takes us through the history of his consulting practice, where he handles a variety of operating systems. -We discuss how IT support is not just supporting …
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558: Battery Powered M4 iMac
59:25
59:25
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59:25
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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Best Of CCP - 401: Interview With Ryan Grimes Of My IT Indy
54:42
54:42
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54:42
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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Tech Support Radio Episode 21
1:05:15
1:05:15
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1:05:15
D-Program 1.Materialism - Dark Places, Pt. II [Mathmatica Records] 2.Hellion - Gremilinz & Jesta [Droogs] 3.VRUM - Fog [Subplate Recordigns] 4.Louie - Numbers [Tech Support Recordings] 5.Teddy Killerz & Rouman - Smoke - [Souped Up] 6.Refracta - Slave to Sound (feat. SONZO) [Born On Road] 7.D-Program - Pearl Clutcher [Tech Support Recordings] 8.DJ Z…
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556: Assume The Magic Pose
1:04:39
1:04:39
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1:04:39
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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555: A Desperate Cry For Help
47:28
47:28
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47:28
Topics: -Has Sam really not backed up in an extraordinary amount of time? -This sparks a discussion about backup policies in general. -We talk about the 3-2-1 backup strategy and how relevant it still is. -Joe shares a client story about how a calendar syncing app removed calendar history. -If you’re a consultant, finding a backup service with affi…
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Best Of CCP - 361: Command Control Power "Almost Live" at ACEs 2020
1:01:18
1:01:18
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1:01:18
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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553: The Mac at 40 With Chris Hawver, Tim Pearson, Ted Freitas & Steve Sorbo
57:11
57:11
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57:11
Celebrate 40 years of the Mac with Sam Valencia, Jerry Zigmont, and Joe Saponare, seasoned Apple Consultants Network members. These tech experts share 20+ years of experience through discussions on: solving tech support mysteries, hilarious client stories, and the Mac's impact on technology and culture. Joining them are Chris Hawver, Tim Pearson, T…
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552: Exploring Installomator with Isaac Ordonez of Mann Consulting
38:16
38:16
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38:16
Topics: -Today we will cover Installomator - an excellent Github project originally designed by Armin Briegel, creator of scriptingosx.com and friend of the show. -To help further that discussion, we welcome Isaac Ordonez, Director of Technology at Mann Consulting. -Isaac handles a number of different instances and has a lot of experience in Instal…
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551: Triumphs, Twists, and Unexpected Joys
51:49
51:49
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51:49
Topics: -We have recently completed our rates survey. Stay tuned for more information. -Jerry wants to know what has changed about our businesses for the better. -Recurring fees have been a tremendous change for him. -He also purchases a 2023 Mac Mini to filter out his spam emails. He uses SpamSieve to filter out junk mail. -MacAdmins Slack has a f…
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Best Of CCP - 133: Jonathan Spiva of 74bit.com - "IT As A Service"
56:37
56:37
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56:37
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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549: Embrace The Action Button
52:34
52:34
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52:34
Topics: -Jerry was recently studying for the Apple Device Support Exam when he discovered Handoff was not working properly. -Handoff and Universal Clipboard are features of Apple’s Continuity. -Eventually, signing out of iCloud on both devices and signing back in corrected the issue. As an aside, he had to turn off ScreenTime in order to sign out o…
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548: Interview With Chad Swarthout and Ryan Ball of Alectrona - Patch Management
57:58
57:58
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57:58
Thank you to our VIP sponsors! Topics: -We are pleased to welcome back Chad Swarthout, founder & CEO of Alectrona. We also have the pleasure of welcoming Ryan Ball, Director of Engineering at Alectrona. -Chad was on the show back in 2019 -We discuss the road Alectrona has taken since back in 2019. -Chad had the insight to go fully remote and close …
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BEST Of CCP - 239: Joe's Super Secret Password - PSIMacRules!
1:00:05
1:00:05
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1:00:05
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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1
Tech Support Radio Episode 20
1:00:47
1:00:47
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1:00:47
Special Episode number 20! All original mix by D-Program, + a couple new releases off the label and a WIP D-Program - Pull Up [Forthcoming Joog Music] D-Program - Street Sheet [Forthcoming Joog Music] D-Program - Dandelion [Forthcoming Joog Music] D-Program - Street Sheet (tha taxman fusion rework)[Forthcoming Joog Music] D-Program - New School Cha…
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547: Free Will vs Determinism
12:10
12:10
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12:10
Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.Sam Valencia, Jerry Zigmont and Joe Saponare által
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