In this episode of Medicubes, hosts Chris and Riwka are joined by Danielle Bancroft, Chief Product Officer at Best Practice Software and a practising pharmacist. Her role in Best Practice involves strategic leadership, understanding customer needs, and balancing these with regulatory requirements. They explore the innovations in healthcare technolo…

In this episode of Medicubes, join hosts Chris and Riwka as they delve into the latest updates on Chronic Disease Management (CDM), which is transitioning to Chronic Care Management (CCM). Chris and Riwka reviewed the delayed implementation of new CDM/CCM protocols, originally slated for 1 November 2024, now extended to 1 July 2025. Discussing the …

In this episode of Medicubes, hosts Chris and Kim invite Kelly Chard, founder of GrowthMD, to discuss the complexities of payroll tax for medical practices in Australia. Exploring the challenges practice managers face, provide insights into recent changes, and offer practical advice for navigating this intricate landscape. Key Points: Impact of Pay…

In this new season of the Medicubes podcast, join hosts Chris, Riwka, and Kim as they delve into the latest changes in chronic disease management and the GP aged care incentives. Focusing on how the new Medicare Benefits Schedule (MBS) updates will impact practice management, primary care, and specialists across Australia. Discussing the easing of …

In this episode of Medicubes, hosts Kim, Chris, and Riwka welcome Ken Griffin from the Australian Primary Health Care Nurses Association. Although Ken does not have a nursing or healthcare professional qualification, he is passionate about nursing and is actively raising funds for cancer through the Shitbox Rally. Key Talking Points: APNA Workforce…

In this special budget edition of Medicubes, hosts Chris and Riwka delve into the healthcare highlights of the May 2024 federal budget. Chris and Riwka unpack the key updates relevant to primary care practice managers, exploring financial allocations, policy changes, and their implications for general practice and broader healthcare settings. Key T…

In this episode of Medicubes, hosts Chris, Riwka, and Kim are joined by guest Robert Dickson to delve into the latest findings from the Touchstone report, a comprehensive analysis of primary care billing trends and practices in Australia. Robert, the Chief Operating Officer at Cubiko, brings both his passion for healthcare technology and personal i…

In this episode of Medicubes, hosts Riwka and Kim speak with special guest Denise Lyons, an experienced Nurse Practitioner in Newcastle. Denise provides insights into the role and evolution of nurse practitioners in Australia, shedding light on their qualifications, scope of practice, financial viability, and future prospects within the healthcare …

In this episode of the Medicubes podcast, hosts Kim, Riwka, and Chris delve into the critical topic of effective communication within primary care practices. Key Talking Points: The significant impact of verbal, non-verbal, and written communication on team dynamics and overall perception within a primary care practice. Showcasing real-life example…

First episode back for 2024! In this episode, Chris and Riwka welcome practice management professional Leonie Chamberlain to the show. With more than two decades of experience within general practice, Leonie provides insights into the different aspects of general practice supervision and management. Key Talking Points: The impact of recent changes …

In this episode of the Medicubes Podcast, hosts Riwka and Kim are joined by Dr Tony Lembke, an experienced GP and former clinical director of the Australian Primary Care Collaborative. The episode focuses on the topic of quality improvement in general practice and its impact on patient care, practice sustainability, and provider experience. Dr Lemk…

In this episode of the Medicubes podcast, join Chris, Riwka and Kim as they unpack the latest news on payroll tax in Queensland with Dr. Bruce Willett, a returning guest to the show. Bruce shares important updates on the public ruling regarding payroll tax for general practices in Queensland. He highlights key changes, clarifies the determination o…

In this episode of Medicubes, hosts Chris, Riwka, and Kim are joined by guest Kylie Gibson, Business Manager at Fisher Family Practice, Holder Family Practice and Fisher Allied Health. They discuss the important role of social workers in general practice, the benefits of integrating social workers into care teams, the various services they provide,…

In this episode of Medicubes, join Ben Ryan and Kelly Chard as they discuss the intricacies of payroll tax for GP clinics. They cover how payroll tax affects medical practices in Australia and the recent crackdown by revenue offices on non-compliant practices. Hear real-world cases highlighting the importance of properly classifying doctors to not …

In this episode of Medicubes, join Ben Ryan and Kelly Chard as they discuss the intricacies of payroll tax for GP clinics. They cover how payroll tax affects medical practices in Australia and the recent crackdown by revenue offices on non-compliant practices. Hear real-world cases highlighting the importance of properly classifying doctors to not …

In this episode of Medicubes, Riwka Hagen, Chris Smeed and Kim Poyner dive into the hot topic of the week - new patient registration, MyMedicare and its impact on healthcare practices in Australia. The team answer your questions and share valuable insights and guidance on understanding the differences between enrolling and registering patients, the…

In this episode, Chris, Kim and Riwka are joined by special guest Albert Naffah, CEO of CommBank Health, who brings a wealth of expertise to the discussion as they explore the role of digital technology in the healthcare industry. Albert discusses the challenges faced by healthcare businesses and how digital solutions can create efficiencies and en…

In this episode of the Medicubes Podcast, hosts Chris Smeed, Riwka Hagen and Kim Poyner are joined by Dr Sean Stevens, co-owner of Grove Medical Victoria Park, to discuss the importance of building a positive culture in healthcare organisations. Explore the insights and experiences that have shaped his views on the subject, as well as his tips for …

Welcome to a special episode of the Medicubes Podcast hosted by Chris Smeed, Riwka Hagen and Kim Poyner. This episode is a deep dive into the recent federal budget and its implications for General Practice. Joining the team in the second half of this episode is Bruce Willett, the National Vice President of the RACGP. About the Guest: Bruce Willett …

Welcome to The Medicubes Podcast with your hosts Riwka Hagen, Chris Smeed, and Kim Poyner. This episode features guest Deb Walter, a practice owner and manager of Sanctuary Medical Practice in Fletcher, New South Wales. Deb has firsthand experience with the NDIS (National Disability Insurance Scheme) and is passionate about accessibility and inclus…

In this episode, we explore the vital role of practice managers in healthcare and discuss the Australian Association of Practice Management (AAPM)'s importance in supporting them. We cover how the role of practice managers has changed during the Covid pandemic, the relentless advocacy for the profession, and the upcoming AAPM conference. Join us in…

In this episode, hosts Kim Poyner, Chris Smeed and Riwka Hagen interview Karen Booth, the President of the Australian Primary Health Care Nurses Association (APNA). They discuss the role of APNA in supporting primary health care nurses and the challenges faced by nurses in the industry, particularly in light of the COVID-19 pandemic. Karen also sha…

In this episode of the Medicubes podcast, Riwka Hagen and Kim Poyner join Tracy Johnson, Dr Tony Lembke, Simon Matthews from Practice Coach Australia for the second half of a discussion on voluntary patient enrolment (sometimes known as voluntary patient registration - VPR) in the primary care space. Jump back to the last episode of this show to he…

In this episode of the Medicubes podcast, Riwka Hagen and Kim Poyner join Tracy Johnson, Dr Tony Lembke, Simon Matthews from Practice Coach Australia for a discussion on voluntary patient enrolment in the primary care space. This is the first part of a two-part series. The conversation explores the concept of the medical home, in which patients hav…

In this episode, hear from Peter Birch - CEO & Founder of Talking HealthTech who work behind the scenes to power the Medicubes podcast. Learn about Pete’s background in healthcare management including his first job phoning GP clinics chasing up medical reports for life insurance applicants, his own experience running GP clinics across the country i…

Stacy Kambouris General Manager, Education and Innovation and QIP Consulting LinkedIn Profile Accreditation tips: Relax! This is not a pass/fail process. Take your time - start preparing early (recommend 8 months from due date to start regularly working on accreditation preparation) Use a team-based approach and share the workload Use the resources…

Today’s podcast is brought to you from the Medicubes team, a panel discussion on tackling the primary care workforce challenges, optimising team based care and ensuring financial viability. We discuss the right person to provide the right role, scopes of practice and diversification of roles to enhance streamlined care and improve our patient exper…

Today’s podcast is bought to you from Mount Beauty Medical Centre/Falls Creek Medical Centre with Practice Manager Pat Ryder and Rural GP Laura Zagorski. Pat obtained her Certificate of Health Economics, Monash University in 1998 followed by her Diploma in Practice Management, University of New England in 2002. Pat gained her Fellowship of the Aust…

George Sotiris has almost 15 years of health industry experience as a Workplace Relations Specialist helping thousands of private practices in Australia. As the Director of Health Industry Employment Services (HIES), he is passionate about working closely with medical practices, allied health practices and dentists across Australia to reduce employ…

This episode was recorded life at the Australasian Society of Lifestyle Medicine conference in Cairns on the 30th July 2022. The Australasian Society of Lifestyle Medicine (ASLM) is an interdisciplinary society working towards improved prevention, management, and treatment of chronic, complex and lifestyle-related conditions. ‘Lifestyle-related’ in…

Medicubes is a monthly podcast presented by: Chris Smeed Riwka Hagen Kim Poyner With their combined extensive experience in primary care, the team behind Medicubes aim to bring detailed content to the community. In today’s episode, we will connect you into our origin story. How we met, passions, debrief ad connections. What cultivated these host re…

The Medicubes team bring you a monthly panel conversation of exciting and challenging topics in primary health care, answering listener questions and invited guests to the discussions. Subscribe now and catch the first episode really soon!Medicubes által