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Used Car Dealer Podcast

Used Car Dealer Podcast

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Welcome to the Used Car Dealer Podcast.You don’t have time for another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out. No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.Hosted by industry veterans the Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.In each episode, we share tips on how to supercharge your used car business. You’ll hear interviews ...
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The Highest And Best Use Podcast hosted by Ryan Carr interviews real estate professionals that will show you the 3 best ways to actually WIN in real estate using the "Highest And Best Use" principles. These principles are: The Highest And Best Use Of The Land The Highest And Best Use Of The Structure The Highest And Best Use Of Your Own Skill Sets & Time Join host Ryan Carr as he unlocks the secrets to winning in the real estate investing game. To find out more about Ryan or the show, please ...
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Join Carbeeza as we guide you through the process of buying a vehicle! Learn the pros and cons of new and used vehicles and how to choose which is best for you. Discover the secrets behind financing a vehicle and how to get the best deal possible all while staying informed. Carbeeza is Your Car Buying Companion!
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show series
 
Innovate! You need to do it to grow your business. | The Podcast for Used Car Dealers S4 E85 Innovation. It's important to growing your business. How can you keep up and innovate to get ahead? Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't miss an episode! Subscribe to Down Payment now! …
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In this episode of the Used Car Dealer Podcast, Zach talks with Derek Hansen, Vice President of Inventory Management Solutions at Cox Automotive and head of vAuto, to dig into how data, AI, and disciplined process are reshaping used-vehicle inventory strategy. Derek shares his non-traditional path from Intel and Bain & Company into automotive, and …
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What do car buyers want from you? | The Podcast for Used Car Dealers S4 E83 What do car buyers want from you? Find out what they are looking for and how to make them happier with the sales process! Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't miss an episode! Subscribe to Down Payment …
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Stop Yelling at Your Customers! | The Podcast for Used Car Dealers S4 E82 Are you yelling at your customers? You may not realize it and you may be doing just that. Take a careful look at the way you behave around them AND at the marketing you use. Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments!…
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De-stressing and Surviving the Holidays! | The Podcast for Used Car Dealers S4 E84 The holidays can be stressful for anyone, but at a dealership they can be VERY stressful. Today I discuss some ideas to destress the holidays and make your season a better one. Watch this episode for our thoughts on the subject, and then tell us about your ideas in t…
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Burnout! How to avoid it for you and your employees! | The Podcast for Used Car Dealers S4 E81 Burnout. It can happy to you. It can happen to your employees. Find out strategies to avoid it, and what to do if you already have burnout! Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't miss a…
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Change! There is a lot going on in the auto industry | The Podcast for Used Car Dealers S4 E80 Change is happening all over, but especially in the auto industry. Find out about some of it, and what we think is going on as the world of used car sales goes through major change. Watch this episode for our thoughts on the subject, and then tell us abou…
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By Here Pay Here. Does it have a future? | The Podcast for Used Car Dealers S4 E79 Buy Here Pay Here! It's an important part of the car industry, but does it have a future? Find out what is going on with Buy Here Pay Here as the world of used car sales goes through major changes. Watch this episode for our thoughts on the subject, and then tell us …
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BOOMERS! What are they looking for from a dealership? | The Podcast for Used Car Dealers S4 E78 Boomers! They have different needs in cars and car dealerships than other generations. We already explored what Gen Z is looking for, now let's look at what the boomers want. Watch this episode for our thoughts on the subject, and then tell us about your…
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Stress! How do you manage it at work and in your life? | The Podcast for Used Car Dealers S4 E77 Stress comes at us in all sorts of ways. Work, home, life in general. Just about anything can cause us stress. How can you manage it all? Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't miss a…
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Gen Z hits the road! What are they buying? | The Podcast for Used Car Dealers S4 E76 Gen Z has buying patterns and habits that are different from traditional used car sales. Are you prepared? Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't miss an episode! Subscribe to Down Payment now! V…
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Nightmare Employees! What do you do? | The Podcast for Used Car Dealers S4 E75 Has your dealership ever had a nightmare employee? Of course it has. We've all experienced it. Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites…
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Motivating Employees! | The Podcast for Used Car Dealers S4 E74 Motivating employees! Have you thought about some solutions for motivation? Have you thought about your mission statement? What's its effect on motivation? Watch this episode for our thoughts on the subject, and then tell us about your ideas in the comments! Don't miss an episode! Subs…
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Can you predict the state of the industry in 25 years! | The Podcast for Used Car Dealers S4 E73 What is happening in the industry and where will it lead? Find out as we discuss the future of the used car industry. Be prepared for what is to come in the world of cars. Watch this episode for our thoughts on the subject, and then tell us about your t…
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Change ahead. Are you Ready? | Down Payment the Podcast for Used Car Dealers S4 E72 Your dealership needs to change to keep up with world and remain successful. Are you ready for what is happening in the industry? Watch this episode for our thoughts on the subject, and then tell us about your tips for managing managers in the comments! Don't miss a…
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The Haunted Car Dealership! Part 2 for Halloween | Down Payment the Podcast for Used Car Dealers S4 E70 Our dealership was haunted! Bumps in the night. Strange occurrences. What was happening and why? Is it true that at least one person died there. Find out about it in our special and spooky paranormal Halloween episodes! Do you have spooky stories…
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The Haunted Car Dealership! Part 1 for Halloween | Down Payment the Podcast for Used Car Dealers S4 E70 Our dealership was haunted! Bumps in the night. Strange occurrences. What was happening and why? At least one person died there. Find out about it in our special and spooky paranormal Halloween episodes! Do you have spooky stories? Tell us about …
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Your Dealership Needs Change Management | Down Payment the Podcast for Used Car Dealers S4 E68 Your dealership needs to change to keep up with world and remain successful. Can you manage that change? Watch this episode for our thoughts on the subject, and then tell us about your tips for managing managers in the comments! Don't miss an episode! Sub…
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In this episode of the Used Car Dealer Podcast, Zach talks with Cole Reiken, Managing Director of Blue Driver, to unpack how smarter diagnostics and data-driven tools are reshaping dealership profitability and customer trust. Cole shares lessons from his career at Impel.AI, Open Lane, and Canadian Black Book, and how those experiences inform his le…
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You need a new attitude! | Down Payment the Podcast for Used Car Dealers S4 E66 Are you scaring off customers? It could be your bad attitude! Find out what you can do to fix it and sell more cars! Watch this episode for our thoughts on the subject, and then share your ideas in the comments! Don't miss an episode! Subscribe to Down Payment now! Visi…
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Managing Managers! | Down Payment the Podcast for Used Car Dealers S4 E65 Can you manage your managers? Managers require a different set of skills to manage them. Watch this episode for our thoughts on the subject, and then tell us about your tips for managing managers in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all…
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In this episode of the Used Car Dealer Podcast, Zach sits down with Aaron Kleinhandler, CEO of Better Car People, to discuss how AI-powered technology and live agents are transforming dealership engagement. Aaron shares lessons from his private-equity journey leading Spectrio, insights from scaling Better Car People through acquisitions like Proact…
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In this episode of the Used Car Dealer Podcast, Zach Klempf is joined by Ross Tinkham, Go-To-Market Leader at Podium, and Alex Lawrence, CEO of EV Auto, a leading EV-only independent dealership and Podium customer. Fresh off the buzz of post-NIADA conversations around AI, Zach explores how artificial intelligence is transforming communication, sale…
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In this episode of the Used Car Dealer Podcast, Zach Klempf welcomes back Jeff Martin, CEO of the National Independent Automobile Dealers Association (NIADA), to discuss the upcoming 2025 NIADA Convention, major changes in the used car market, and how independent dealers can thrive amid uncertainty. Jeff shares what to expect at this year’s convent…
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In this episode of the Used Car Dealer Podcast, Zach talks with Kevin Roberts, Director of Economic & Market Intelligence at CarGurus, to decode today’s whiplash market—from March’s tariff shock to the spring surge in used-car supply. marries first-party shopper data with macro-economics, why dealers shifted from clearing aged units to stocking up,…
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In this episode of the Used Car Dealer Podcast, Zach talks with Tim Zierden, Chief Operating Officer at TradePending, to unpack how the company’s trade-in, payment, video, and retention tools are “making automotive simple” for more than 5,000 dealerships. Tim shares what drew him to the role after two decades at Cox Automotive, KAR Global, and Deal…
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In this episode of the Used Car Dealer Podcast, Zach talks with Mike Hanna, CEO of TrueSpot, an innovative company transforming fixed ops with real-time vehicle and key tracking technology. They discuss how TrueSpot’s solutions minimize wasted time, cut costs, and ultimately enhance the customer experience. From initial challenges and triumphs to u…
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In this episode of the Used Car Dealer Podcast, Zach talks with John Traver, the founder of Traver Technologies and TraverConnect, to explore the evolution of the BDC concept. John shares insights on launching TraverConnect, transforming service-lane interactions into revenue opportunities, and balancing people with technology to deliver an excepti…
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In this episode of the podcast, Zach sits down with Randy Kobat, President and CEO of Repair On Demand, a provider of innovative reconditioning solutions for dealerships. They discuss how reconditioning has become a critical factor in dealership success, the common inefficiencies that slow down the recon process, and how technology can help dealers…
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In this episode of the Used Car Dealer Podcast, Zach talks with Mark Allen, President of AutoAp, a leading provider of recall management services for dealerships, fleets, and various automotive partners. They discuss how AutoAp’s technology resolves the frequent discrepancies in safety recall data, the complexities behind VIN checks, and why automa…
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In this episode of the Used Car Dealer Podcast, Zach engages in an insightful conversation with Ryan Maher, CEO of BizzyCar. They discuss the broken recall management system, how BizzyCar’s AI-powered platform is transforming the process for OEMs, dealers, and consumers, and what this means for safety and compliance. Some of the questions asked wer…
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In this episode of the Used Car Dealer Podcast, Zach dives into an engaging conversation with Brian Kramer, GM of AccuTrade. They discuss the current shifts in the used car market, the innovative appraisal tools offered by Accu-Trade, and how these tools help dealers make smarter decisions while enhancing the customer experience. Brian shares insig…
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In this episode of the Used Car Dealer Podcast, Zach interviews Mike Goodwin, Founder and President of EverLogic, a leading Dealer Management System (DMS) company in the RV and trailer space. Mike began his journey in the industry helping an RV dealership with accounting integrations and has been running EverLogic for over 20 years. He shares his e…
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In this episode of the Used Car Dealer Podcast, Zach interviews two special guests from Cox Automotive: Jade Terreberry (Sr. Director, Strategic Planning & Business Development) and Micah Tindor (Sr. Dir. Strategic Planning Kelley Blue Book ICO). They cover a range of topics relevant to today’s used car market, from digital advertising strategies t…
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In this episode of the Used Car Dealer Podcast, Zach interviews Dave Sutton, Vice President of Business Development and Industry Relations at Montway. The discussion covers vehicle reconditioning, condition report writing, and the current state of the recovery industry. Dave also shares insights on how technology is shaping these areas and what the…
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In this episode of the Used Car Dealer Podcast, Zach interviews Todd Smith, founder of QoreAI, a startup focused on identity verification and transactional fraud prevention in the automotive space. They discuss the recent CDK DMS hack, the prevalence of transactional fraud, and the future of secure document management in the automotive industry. Th…
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In this episode of the Used Car Dealer Podcast, Zach interviews Andrew Rostami, Chief Product Officer and CMO at Credit Acceptance. They discuss Credit Acceptance’s strategies for dealer growth and support for the subprime ecosystem. The conversation also highlights the latest financing tech innovations and upcoming initiatives from Credit Acceptan…
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In this episode of the Used Car Dealer Podcast, Zach interviews Mary Bartlett, Vice President of Business Development at Montway Auto Transport. They discuss Mary’s journey into the transportation space from automotive retail, the current state of automotive transport and logistics, and what makes Montway Auto Transport a leader in the industry. Th…
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In this episode, Zach is joined by Jeff Martin, CEO of NIADA since February 2023 and former executive director at TXIADA. They discuss the upcoming NIADA Convention 2024, regulatory compliance, the used car marketplace, and the latest initiatives from NIADA! Some of the questions asked on the podcast include: Q) Jeff, you've been CEO of NIADA for n…
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In this episode of the Used Car Dealer Podcast, Zach Klempf interviews Bob Lanham, SVP of OEM & Marketing at CarNow. They discuss Bob's second time on the podcast and move to CarNow, the strategic deployment of CarNow's recent $40M funding from Runway Growth Capital, and CarNow's unique position in the digital retailing landscape. They also discuss…
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In this episode of the Used Car Dealer Podcast, Zach talks with Mike Trudeau, EVP of Business Development at Montway Auto Transport. They'll cover the impact of digital retail on auto transport, the benefits of Montway's M.A.P system for dealerships, how Montway is shaping the future of automotive logistics, and much more! Some of the questions ask…
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In this episode of the Used Car Dealer Podcast, Zach interviews Kanchana Sundaram, Senior Director of Product and Innovation at Experian. They discuss how Experian's tech, especially Fraud Protect, is revolutionizing the fight against fraud in the auto industry, the future of auto industry fraud prevention, and Experian's role in safeguarding deale…
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In this episode of the Used Car Dealer Podcast, Zach interviews Luke Lunkenheimer, an inspiring trainer in the automotive industry and owner of a multi-rooftop used car dealership group. Luke's journey from a past of addiction and prison to the cover of Used Car Dealer Magazine as a successful car dealer is nothing short of remarkable. Zach delves …
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In this episode of the Used Car Dealer Podcast, Zach interviews Jeremy Robb, Senior Director of Economic and Industry Insights at Cox Automotive. They delve into the dynamic shifts in the automotive market, focusing on the trends and challenges of 2023, the evolving landscape of used vehicle values, the critical role of data in decision-making with…
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In this episode of the Used Car Dealer Podcast, Zach sits down with Matt Watson, a very successful serial entrepreneur in the software space and co-founder of Vin Solutions CRM (Acq. Autotrader/Cox Automotive). They discuss the evolution of automotive retail, the impact of EV technology and direct sales model, and the unique approach to identifying…
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🏡 Ready to dive into the world of Real Estate Investment Trusts (REITs) and uncover the secrets to finding fantastic real estate deals? Look no further! Join us in this insightful conversation with Mark Baltazar, a seasoned real estate expert, as he shares his expertise on starting a REIT and locating incredible real estate opportunities. In this v…
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In this episode of the Used Car Dealer Podcast, Zach is joined by Amir Hever, CEO and Co-founder of UVeye . They discuss the story behind UVeye's cutting-edge automatic vehicle inspection technology, explore how AI is shaping customer experience, and the pivotal role of innovation in redefining transparency and trust in dealerships. Some of the que…
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🏡 Are you interested in diving deep into the world of private lending in the real estate market? Join us on The Highest and Best Use Podcast as we welcome Serena Holmes, a seasoned expert in the field, for a candid conversation about the good, the bad, and the ugly aspects of private lending. In this engaging episode, our host, Ryan Carr, sits down…
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Welcome to a fascinating journey behind the walls of urban transformation! 🏗️ In this exciting episode of The Highest and Best Use Podcast, we're delving deep into the world of Reno & Redevelopment, and we have a special guest joining us – the renowned urban planner and developer, Clinton Edwards! 🏙️ Explore the secrets of urban renewal as we take …
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