Troubleshooting Agile is a problem-solving session for agile teams. Jeffrey Fredrick and Douglas Squirrel look at common problems agile teams face and provide practical, immediately useful advice for getting back on track.
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Mac Geek Gab — Apple Tips, Tricks, and Troubleshooting
Dave Hamilton, Pilot Pete & Adam Christianson
Get answers to your Apple tech questions every week! Dave Hamilton, Adam Christianson, and Pilot Pete share tips, tricks, and troubleshooting advice for your Mac, iPhone, iPad, and more — all delivered in a fun, friendly way that helps geeks and everyday users alike. Don’t Get Caught without your tech working right!
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Accountant Ally is a trusted partner for businesses seeking expert accounting support. Specializing in troubleshooting QuickBooks errors, software setup, and resolving data corruption issues, we provide seamless solutions to keep your financial systems running smoothly. Our team of experienced professionals ensures accurate accounting services, offering peace of mind to clients.
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Reflections on Episode 400, Live from CITCON
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16:09This episode, we are at CITCON 2025, celebrating 400 episodes of Troubleshooting Agile. Tune in to this episode as Squirrel and Jeffrey look back on the past 400 episodes, discuss how the podcast served as a tool to flesh out ideas for their book ‘Agile Conversations’ and what they would do differently in the past - or might do differently in the f…
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It's a Clear Case of Lying
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1:23:58Pete and Dave admit they couldn’t resist ordering new iPhones—though Adam stayed strong—but the catch is they haven’t even received them yet. That doesn’t stop the crew from diving into the best ways to buy and sell your old gear, plus a slew of Quick Tips you’ll actually use. From setting your default calling app to snagging Amazon’s free photo st…
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Someone Is Wrong On The Internet About Systems Thinking
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19:42Have you got Systems Thinking all wrong, like the author of an article we read that got Jeffrey all riled up? In this episode of Troubleshooting Agile, Squirrel and Jeffrey explore how complex systems evolve, referencing real-world examples like water systems, Facebook, and healthcare.gov.Links:- Bradon's article (Jeffrey says don't read!): https:/…
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CarPlay Widgets, eSIM Swaps, Photo Preservation & AI Assisted Living
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1:19:42You kick things off with a stack of Quick Tips that make your Apple gear feel smarter. From getting a free year of Perplexity Pro, to turning on CarPlay widgets in iOS 26, to using ChatGPT itself to search for Mac Geek Gab answers (like which dash cam Pilot Pete prefers), you’re reminded how powerful the tools you already have can be. You’ll also l…
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Disputatiousness For Scientists
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18:02To lead effectively, you need critical thinking and a willingness to engage in productive conflict. It turns out, so do scientists! In this episode of Troubleshooting Agile, Squirrel and Jeffrey discuss the art of healthy intellectual disagreement, drawing insights from a scientist's critique.SHOW LINKS:- Strong Inference article: https://courses.c…
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Don’t Mess With The Sacred Timeline
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1:21:11This week’s Mac Geek Gab kicks off with quick tips you’ll actually use: from setting custom backgrounds in iOS 26 Messages to automating iPhone restarts with Shortcuts, spotting hidden savings on AppleTV+, and even using freezer bags to tame cable chaos. You’ll also learn the power of politeness, how Adaptive Power Mode can stretch your battery, wh…
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Apple Keynote Reactions: Always On for Everyone!
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1:25:02You dive right into the Apple event fallout with Pilot Pete, Adam, and Dave weighing their wish lists against reality. The iPhone 17 shines with its blistering 3000-nit display, always-on ProMotion, liquid-cooling in the Pro models, and a storage bump to 256GB minimum. The real curveball? The iPhone Air. Sleek, light, and maybe a proof-of-concept f…
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Is being “nice” preventing you from being decent? In this episode, we are joined by guest Kevin Lucas to talk about “coaching out,” the importance of early communication and the balance between decency and obligation, all ideas taken from his new book, ‘Impact: How to Inspire, Align and Amplify Innovative Teams.’SHOW LINKS:- Keith Lucas: https://ke…
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Using Embarrassment for Good
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14:48Does embarrassment do you good? While most of us try to avoid it, we believe embarrassment can be a powerful motivator for teams. Join Squirrel and Jeffrey as they discuss how exposing teams to real-world pressures and public accountability can drive both performance and innovation.SHOW LINKS:- Squirrel's Newsletter: https://squirrelsquadron.com/ne…
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Your Computer May Decide For You
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1:27:41This week’s Mac Geek Gab is packed with quick tips and clever workarounds you can actually use. You’ll learn how to silence your partner’s alarm with Siri, calm down watchOS 26’s Liquid Glass by reducing transparency, and keep your AirPods secure with Croakies or a magnetic strap. You’ll even pick up tricks like delaying Low Power Mode automation, …
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Do you jump into solutions before understanding the context? In this episode, Squirrel and Jeffrey discuss a better way to problem-solve, the concept of form-context fit and why a better output than predicted should be investigated rather than celebrated.SHOW LINKS:- Henrik's article: https://www.henrikkarlsson.xyz/p/problem-solving- Christopher Al…
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Don't Forget TOTO!
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1:21:25Learn how to use hyphens for strike-through in Messages, schedule a Mac restart, and even tell Siri or Alexa to run one-time automations. Master plus-addressing in iCloud Mail for cleaner inboxes and privacy with Hide My Email, and keep Safari’s tab bar neat by ditching Favorite Icons. And of course, Don’t Forget TOTO—Turn it Off, Turn it On again—…
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Blaming Yourself for Fun and Profit
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18:06Are you prepared to blame yourself? In this episode, Jeffrey opens up about his failed startup, and, putting external factors aside, what he could have done better. Join us for ideas around self-blame, double-loop learning, and how personal responsibility can lead to positive change.SHOW LINKS:- Jenkins's thesis: https://hj.diva-portal.org/smash/ge…
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Hey ChatGPT: Are You Sure?
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1:24:37This week’s Mac Geek Gab with Pilot Pete, Adam Christianson, and Dave Hamilton packs in quick tips, clever hacks, and gear finds to level up your Apple life. You’ll learn how to instantly turn screenshots into PDFs, scan docs like a pro, and understand why most Macs can’t handle 20Gbps USB. Get smarter about CarPlay cables, unlock better wireless G…
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Can having an ego be a good thing? In this episode, Squirrel and Jeffrey discuss how being egotistical can be a valuable trait and how to strike a balance between confident and humble. Tune in if you need help working out whether you need to bring more or less ego to work.SHOW LINKS:- Helpful Givers episode: https://soundcloud.com/troubleshootingag…
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Mirrors are Wi-Fi's Mortal Enemy
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1:19:05Mirrors killing your Wi-Fi? You’re not imagining it. This week on Mac Geek Gab 1102, you’ll learn how metal surfaces sabotage your signal…and what to do about it. From smarter ways to manage your Apple Watch unlocks (hint: avoid accidental calls) to clearing your iPhone’s keyboard dictionary without going full nuclear, the Quick Tips are flying fas…
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Would you appreciate someone talking while you were talking? It’s called "cooperative overlap,” it was introduced to us by a listener, and it’s used in some cultures to reinforce and show agreement with the speaker. Join Squirrel and Jeffrey for their second week talking about how you can use interruption to improve team collaboration, in this epis…
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Life’s Too Short to Deal With Bad Cables
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1:24:01You’ll pick up quick wins this week with smart Mac tips you can use right now. Color-code your USB and Thunderbolt cables so you always grab the right one, and stash them in mesh zipper pouches or a travel organizer so you’re never digging for the right connection. Add Apple Music playlists right to your Mac’s menu bar, trigger Time Machine backups…
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Can I just interrupt you there…? In this episode of Troubleshooting Agile, Squirrel and Jeffrey interrupt each other more than usual to demonstrate how you can use “consensual” interruption as a way of giving immediate feedback, which can greatly improve learning speeds and information retention.SHOW LINKS:- Alan Weiss on Rhetorical Permission: htt…
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It’s All About Learning How To Fish
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1:23:39You’re diving into Mac Geek Gab 1100, where quick tips flow faster than USB-C power. Learn how dragging files into a blank Finder space automatically creates folders, and why AppleCare One’s $20/month plan might be worth a look. You’ll get hacks for AirPods Pro as earplugs, scanning docs to a thumb drive, and managing your Mac’s noisy notification …
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What can Whatsapp’s origin story teach us about adding business value - even when it doesn’t seem “fun”? Reflecting on two weeks' backpacking, Jeffrey introduces the concept of Type 1 and Type 2 fun and Squirrel ponders how you can apply the two methods of fun to different types of work in Agile teams.SHOW LINKS:- Types of Fun: https://www.rei.com/…
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Stump The Geeks Live from Macstock 2025
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1:16:13Recorded LIVE at Macstock 2025, this episode of Mac Geek Gab is a true “Stump The Geeks” showdown! With zero prep and a crowd full of curveballs, Dave, Pete, and Adam tackled real-time questions and Quick Tips on the fly. You’ll hear how to enable iPhone Mirroring for Mac notifications, rescue iMessages, and stabilize that wandering Dock. From Drob…
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Centralisation For The Win
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19:14What can the TV show House teach us about centralisation? In this episode of Troubleshooting Agile, Squirrel and Jeffrey talk about centralised communication, how it contributed to them first meeting and what to do when there’s an imbalance of expertise in the room.SHOW LINKS:- Peer Review article: https://defenderofthebasic.substack.com/p/we-know-…
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Doing The AirPods Dance
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1:19:02You’re swimming in Quick Tips this week on Mac Geek Gab 1098! You’ll learn how to fix flaky Apple TV Wi-Fi, make your AirPods fit better (hint: flip ’em), and finally tame Hot Corners with a smart modifier key. Discover the secret to custom routes in Apple Maps on iOS 18 and why renaming flags in Mail might be the power move you didn’t know you nee…
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Death of the junior developer but long live the co-conspirator! In this re-worked bumper episode, Squirrel and Jeffrey discuss two of their biggest takeaways from Citcon: the evolving role of AI in coding and how ‘co-conspirators’ have been pivotal in their careers and client work.SHOW LINKS:- CITCON London 2025: https://citconf.com/---------------…
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Bring Your Own Dog
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1:19:18You’re in for a fast-paced ride with Pilot Pete, Adam Christianson, and Dave Hamilton as they dive into power-user Quick Tips that’ll change your Apple game. From lightning-fast navigation in Notes to creating Spotify-style stations in Apple Music, and securing your Time Machine volumes inside encrypted APFS containers, this episode is loaded. You’…
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Information FAIRness In Your Organisation
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19:15Are you being unFAIR with your information-sharing? In this episode, Jeffrey talks us through the F.A.I.R principles of scientific publishing and how they can be applied to software development. Learn why you should prioritise open, accessible information and what you can do to put it into practice.SHOW LINKS:Links:- Weirdly named blog: https://sli…
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He's Mr. Hundred and One!
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1:16:49You’re about to level up your tech game with Quick Tips and Cool Stuff Found that’ll make you wonder how you ever lived without them. From keeping tabs on low AirPods battery via the Today view widget to renaming your Spaces for better Mac workflow, it’s all here. Discover magnetic AirTag mounts, a Zulu Time converter, a portable vac/blower combo, …
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Forget the elevator pitch, you need a “napkin strategy!” In this episode of Troubleshooting Agile, Squirrel and Jeffrey explore the idea of using models instead of talking, which often leads to confusion and frustration. Find out how you can collaborate better with your team when you share explicit and visually mutable models.SHOW LINKS:Links:- Bal…
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Is it appleOS 26? Or aquaOS 26?
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1:20:26Ready to upgrade or migrate your Mac? You’ll learn the smartest way to do it from Adam’s shiny new M4 MacBook Pro to migration tips that help you avoid the dreaded cruft. Whether you’re going Mac-to-Mac over Thunderbolt or restoring from Time Machine, we’ve got you covered. Don’t forget those “On My Mac” Mail folders, and hey—CleanMyMac’s SpaceLens…
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Is demarcation stunting your business? In this episode, Squirrel tells us about how his 500-year-old house restoration reminded him of dealing with team members whose strict adherence to demarcation i.e. “That’s not my job!” led to mistakes, poor communication and lack of problem-solving - and why un-demarcation is the best route forward.SHOW LINKS…
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My Zulu Converter is Offline
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1:23:51You’re gonna love this jam-packed episode of Mac Geek Gab! Dive in with a barrage of Quick Tips, like turning your wonky circle sketches into perfect shapes, compressing image sizes with Mail and Squash, and even tricking Safari into showing you paywalled content. Your fellow geeks also bring sharp insights—from switching Night Stand clocks from UT…
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The search for ultimate truth has no place in an effective business! In this episode, Jeffrey and Squirrel explain how to detect when your team are stuck in the “rightness” trap and how to move from abstract debate to scientific experiments that help you discover what actually works.SHOW LINKS:Links:- Less Wrong: https://www.lesswrong.com/- Less On…
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Hello Again, Round-Rect!
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1:23:11In this week’s Mac Geek Gab, you, Pilot Pete, Adam Christianson, and Dave Hamilton dig deep into everything Apple announced for macOS 26 “Tahoe” and beyond. Get the scoop on which Macs make the cut, how Spotlight finally grows up into a proper launcher—with clipboard history—and why Shortcuts just became your new automation best friend. iPadOS 26 i…
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