Troubleshooting Agile is a problem-solving session for agile teams. Jeffrey Fredrick and Douglas Squirrel look at common problems agile teams face and provide practical, immediately useful advice for getting back on track.
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Mac Geek Gab — Apple Tips, Tricks, and Troubleshooting
Dave Hamilton, Pilot Pete & Adam Christianson
Get answers to your Apple tech questions every week! Dave Hamilton, Adam Christianson, and Pilot Pete share tips, tricks, and troubleshooting advice for your Mac, iPhone, iPad, and more — all delivered in a fun, friendly way that helps geeks and everyday users alike. Don’t Get Caught without your tech working right!
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Accountant Ally is a trusted partner for businesses seeking expert accounting support. Specializing in troubleshooting QuickBooks errors, software setup, and resolving data corruption issues, we provide seamless solutions to keep your financial systems running smoothly. Our team of experienced professionals ensures accurate accounting services, offering peace of mind to clients.
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What can a solo around-the-world sailing race teach us about software development? In this episode, Squirrel and Jeffrey discuss the ‘Maintenance Race’ - a story of robust preemptive maintenance, which highlights the importance of proactive maintenance in your agile team.Links:- Stewart Brand's chapter: https://books.worksinprogress.co/book/mainten…
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Innovation or Irritation? UX Crimes and Misdemeanors
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1:21:32In Mac Geek Gab 1114, you’ll uncover a ton of real-world Apple wisdom — from mastering Apple TV’s hidden control center to supercharging your Mac keyboard shortcuts. Learn how to re-enable Low Data Mode on your new iPhone, control-click your way into Terminal, and even get an alphabetical list from your Dock. Then, dive into listener-shared “Don’t …
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Systems Thinking Rant Redux Part III
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23:43We’ve got examples! In the third episode of a three-part series, Squirrel and Jeffrey revisit the contentious discussion around system thinking and their reaction to an article by Ed Braden.They look at successful examples of systems thinking implemented in both small and large government projects, like the UK's automatic enrollment in pensions and…
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Polka On a Flatbed
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1:18:05This week, you roll right into another round of Quick Tips, laughs, and lessons learned with Dave, Pilot Pete, and Adam! From macOS Tahoe’s alphabetized Settings to Spotlight searching everything—including those hidden menus—you’ll uncover new tricks that keep your Mac life humming. The crew digs into Apple and Google Maps’ smart intersection aware…
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Systems Thinking Rant Redux Part II
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22:29Systems thinking isn’t the problem! In the second episode of a three-part series, Squirrel and Jeffrey revisit the contentious discussion around system thinking and their reaction to an article by Ed Braden. They clarify misconceptions about systems thinking, argue its benefits, and propose that it has shifted the 'Overton window' in project manage…
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Do Your Homework and Don’t Get Caught
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1:20:34This week, you’re diving deep into a treasure trove of quick tips and practical geekery with Dave, Pilot Pete, and Adam! From setting iOS call-back reminders to connecting keyboards to your iPhone or iPad, you’ll learn how to make Apple’s ecosystem work smarter for you. Discover why Numbers might finally replace Excel, how to share spreadsheets wit…
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Systems Thinking Rant Redux Part I
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15:51Were we wrong about systems thinking? In the first episode of a three-part series, Squirrel and Jeffrey revisit the contentious discussion around system thinking and their reaction to an article by Ed Braden. They hear from listeners, as well as Ed himself, emphasizing the importance of precise language and shared understanding.Links: - Ed Bradon's…
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This One Goes To The Eleventh Dimension — Mac Geek Gab 1111
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1:22:36You’ll come out smarter — and maybe even safer — after this week’s Mac Geek Gab with Pilot Pete, Adam Christianson, Dave Hamilton, and a triumphant return from John F. Braun. From unlocking hidden gems in iOS 26’s Health app and securing your Mint Mobile account with Number Lock to setting up ChatGPT Tasks like it’s your own personal Knowledge Navi…
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Live from CITCON: Listener Questions
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23:47This episode, we are at CITCON 2025, answering listeners’ questions live. Join Squirrel, Jeffrey and our live audience as we discuss integrating tools from methodologies beyond Agile, borrowing practices from different domains such as CBT, Lean Manufacturing, and strategic selling, and Squirrel’s spontaneous approach for solving problems.Links: - D…
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We Don't Personality Shame
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1:21:16This week on Mac Geek Gab, you’re climbing to new heights—literally and geekily—with Pilot Pete, Adam Christianson, and Dave Hamilton. With big, 6,000-foot energy, you’ll inhale knowledge (not bear spray!) with Quick Tips like disabling auto-return to apps, blazing through iPhone setup using a wired Phone-to-Phone connection, and printing photo boo…
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Reflections on Episode 400, Live from CITCON
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16:09This episode, we are at CITCON 2025, celebrating 400 episodes of Troubleshooting Agile. Join Squirrel and Jeffrey as they look back on the past 400 episodes, discuss how the podcast served as a tool to flesh out ideas for their book ‘Agile Conversations’ and what they would do differently in the past - or might do differently in the future!--------…
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It's a Clear Case of Lying
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1:23:58Pete and Dave admit they couldn’t resist ordering new iPhones—though Adam stayed strong—but the catch is they haven’t even received them yet. That doesn’t stop the crew from diving into the best ways to buy and sell your old gear, plus a slew of Quick Tips you’ll actually use. From setting your default calling app to snagging Amazon’s free photo st…
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Someone Is Wrong On The Internet About Systems Thinking
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19:42Have you got Systems Thinking all wrong, like the author of an article we read that got Jeffrey all riled up? In this episode of Troubleshooting Agile, Squirrel and Jeffrey explore how complex systems evolve, referencing real-world examples like water systems, Facebook, and healthcare.gov.Links:- Bradon's article (Jeffrey says don't read!): https:/…
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CarPlay Widgets, eSIM Swaps, Photo Preservation & AI Assisted Living
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1:19:42You kick things off with a stack of Quick Tips that make your Apple gear feel smarter. From getting a free year of Perplexity Pro, to turning on CarPlay widgets in iOS 26, to using ChatGPT itself to search for Mac Geek Gab answers (like which dash cam Pilot Pete prefers), you’re reminded how powerful the tools you already have can be. You’ll also l…
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Disputatiousness For Scientists
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18:02To lead effectively, you need critical thinking and a willingness to engage in productive conflict. It turns out, so do scientists! In this episode of Troubleshooting Agile, Squirrel and Jeffrey discuss the art of healthy intellectual disagreement, drawing insights from a scientist's critique.SHOW LINKS:- Strong Inference article: https://courses.c…
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Don’t Mess With The Sacred Timeline
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1:21:11This week’s Mac Geek Gab kicks off with quick tips you’ll actually use: from setting custom backgrounds in iOS 26 Messages to automating iPhone restarts with Shortcuts, spotting hidden savings on AppleTV+, and even using freezer bags to tame cable chaos. You’ll also learn the power of politeness, how Adaptive Power Mode can stretch your battery, wh…
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Apple Keynote Reactions: Always On for Everyone!
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1:25:02You dive right into the Apple event fallout with Pilot Pete, Adam, and Dave weighing their wish lists against reality. The iPhone 17 shines with its blistering 3000-nit display, always-on ProMotion, liquid-cooling in the Pro models, and a storage bump to 256GB minimum. The real curveball? The iPhone Air. Sleek, light, and maybe a proof-of-concept f…
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Is being “nice” preventing you from being decent? In this episode, we are joined by guest Kevin Lucas to talk about “coaching out,” the importance of early communication and the balance between decency and obligation, all ideas taken from his new book, ‘Impact: How to Inspire, Align and Amplify Innovative Teams.’SHOW LINKS:- Keith Lucas: https://ke…
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Using Embarrassment for Good
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14:48Does embarrassment do you good? While most of us try to avoid it, we believe embarrassment can be a powerful motivator for teams. Join Squirrel and Jeffrey as they discuss how exposing teams to real-world pressures and public accountability can drive both performance and innovation.SHOW LINKS:- Squirrel's Newsletter: https://squirrelsquadron.com/ne…
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Your Computer May Decide For You
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1:27:41This week’s Mac Geek Gab is packed with quick tips and clever workarounds you can actually use. You’ll learn how to silence your partner’s alarm with Siri, calm down watchOS 26’s Liquid Glass by reducing transparency, and keep your AirPods secure with Croakies or a magnetic strap. You’ll even pick up tricks like delaying Low Power Mode automation, …
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Do you jump into solutions before understanding the context? In this episode, Squirrel and Jeffrey discuss a better way to problem-solve, the concept of form-context fit and why a better output than predicted should be investigated rather than celebrated.SHOW LINKS:- Henrik's article: https://www.henrikkarlsson.xyz/p/problem-solving- Christopher Al…
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Don't Forget TOTO!
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1:21:25Learn how to use hyphens for strike-through in Messages, schedule a Mac restart, and even tell Siri or Alexa to run one-time automations. Master plus-addressing in iCloud Mail for cleaner inboxes and privacy with Hide My Email, and keep Safari’s tab bar neat by ditching Favorite Icons. And of course, Don’t Forget TOTO—Turn it Off, Turn it On again—…
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Blaming Yourself for Fun and Profit
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18:06Are you prepared to blame yourself? In this episode, Jeffrey opens up about his failed startup, and, putting external factors aside, what he could have done better. Join us for ideas around self-blame, double-loop learning, and how personal responsibility can lead to positive change.SHOW LINKS:- Jenkins's thesis: https://hj.diva-portal.org/smash/ge…
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Hey ChatGPT: Are You Sure?
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1:24:37This week’s Mac Geek Gab with Pilot Pete, Adam Christianson, and Dave Hamilton packs in quick tips, clever hacks, and gear finds to level up your Apple life. You’ll learn how to instantly turn screenshots into PDFs, scan docs like a pro, and understand why most Macs can’t handle 20Gbps USB. Get smarter about CarPlay cables, unlock better wireless G…
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Can having an ego be a good thing? In this episode, Squirrel and Jeffrey discuss how being egotistical can be a valuable trait and how to strike a balance between confident and humble. Tune in if you need help working out whether you need to bring more or less ego to work.SHOW LINKS:- Helpful Givers episode: https://soundcloud.com/troubleshootingag…
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Mirrors are Wi-Fi's Mortal Enemy
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1:19:05Mirrors killing your Wi-Fi? You’re not imagining it. This week on Mac Geek Gab 1102, you’ll learn how metal surfaces sabotage your signal…and what to do about it. From smarter ways to manage your Apple Watch unlocks (hint: avoid accidental calls) to clearing your iPhone’s keyboard dictionary without going full nuclear, the Quick Tips are flying fas…
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Would you appreciate someone talking while you were talking? It’s called "cooperative overlap,” it was introduced to us by a listener, and it’s used in some cultures to reinforce and show agreement with the speaker. Join Squirrel and Jeffrey for their second week talking about how you can use interruption to improve team collaboration, in this epis…
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Life’s Too Short to Deal With Bad Cables
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1:24:01You’ll pick up quick wins this week with smart Mac tips you can use right now. Color-code your USB and Thunderbolt cables so you always grab the right one, and stash them in mesh zipper pouches or a travel organizer so you’re never digging for the right connection. Add Apple Music playlists right to your Mac’s menu bar, trigger Time Machine backups…
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Can I just interrupt you there…? In this episode of Troubleshooting Agile, Squirrel and Jeffrey interrupt each other more than usual to demonstrate how you can use “consensual” interruption as a way of giving immediate feedback, which can greatly improve learning speeds and information retention.SHOW LINKS:- Alan Weiss on Rhetorical Permission: htt…
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It’s All About Learning How To Fish
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1:23:39You’re diving into Mac Geek Gab 1100, where quick tips flow faster than USB-C power. Learn how dragging files into a blank Finder space automatically creates folders, and why AppleCare One’s $20/month plan might be worth a look. You’ll get hacks for AirPods Pro as earplugs, scanning docs to a thumb drive, and managing your Mac’s noisy notification …
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What can Whatsapp’s origin story teach us about adding business value - even when it doesn’t seem “fun”? Reflecting on two weeks' backpacking, Jeffrey introduces the concept of Type 1 and Type 2 fun and Squirrel ponders how you can apply the two methods of fun to different types of work in Agile teams.SHOW LINKS:- Types of Fun: https://www.rei.com/…
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Stump The Geeks Live from Macstock 2025
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1:16:13Recorded LIVE at Macstock 2025, this episode of Mac Geek Gab is a true “Stump The Geeks” showdown! With zero prep and a crowd full of curveballs, Dave, Pete, and Adam tackled real-time questions and Quick Tips on the fly. You’ll hear how to enable iPhone Mirroring for Mac notifications, rescue iMessages, and stabilize that wandering Dock. From Drob…
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Centralisation For The Win
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19:14What can the TV show House teach us about centralisation? In this episode of Troubleshooting Agile, Squirrel and Jeffrey talk about centralised communication, how it contributed to them first meeting and what to do when there’s an imbalance of expertise in the room.SHOW LINKS:- Peer Review article: https://defenderofthebasic.substack.com/p/we-know-…
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Doing The AirPods Dance
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1:19:02You’re swimming in Quick Tips this week on Mac Geek Gab 1098! You’ll learn how to fix flaky Apple TV Wi-Fi, make your AirPods fit better (hint: flip ’em), and finally tame Hot Corners with a smart modifier key. Discover the secret to custom routes in Apple Maps on iOS 18 and why renaming flags in Mail might be the power move you didn’t know you nee…
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