Tired of the same old talk about children's social care? Us too. That's why we created "Conversations That Care." Hosted by lived experience leader Luke Rodgers BEM and professional powerhouse Karylle Phillips, this isn't your average podcast. We're ditching the buzzwords and diving into the REAL issues facing children in care, care leavers and those with a social worker today. Think: corporate parenting gone wild, the messy truth about "placements," and why leaving care often feels like a d ...
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Welcome to Vision: The Care Leaders’ Podcast—a podcast that gives you an inside look at what’s happening in home care, home health, and hospice. Hosts Linda Leekley and Amanda Sternklar sit down with industry leaders to discuss pressing challenges, operational best practices, rising trends, and answer top-of-mind questions from providers across the nation. Catch a new episode of Vision every other Tuesday.
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Local Authorities, Independent Providers and Placements
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In this months episode, hosts Luke Rodgers and Karylle Phillips look at the complexities of child placements within the social care system. With their combined experience as care leavers and professionals, they explore the ongoing debate surrounding local authorities, independent providers, and the quality of care offered. Luke and Karylle share pe…
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School and Social Care - A Complex Relationship
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In this episode of Conversations That Care, Luke and Karylle delve into the intricate world of young people navigating the complexities of school and social care. With Karylle's unique perspective as a care-experienced social worker, teacher, and aspiring lawyer, listeners gain invaluable insights into the challenges faced by these vulnerable indiv…
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Relationships, relationships, relationships, this is something we hear echo the metaphorical corridors of our sector. We talk about the power of relationships and the transformative impact they can have for young people. We advocate for permeant relationships to be available for care experienced people, and we even formalise it with phrases like ‘r…
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Protected Characteristics: A Balanced View
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If you’ve read any of Luke's blogs, you will know that he is unsure about making care experience a protected characteristic. This view is shared by many, and people have asked him to share his perspective since the campaign began because they are unsure too. The main reasons for concern include the lack of evidence to suggest this will have an impa…
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The Power & Ethics of Sharing Lived Experience
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The Care Leaders által
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From Care Leaver to Care Leader
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1:29:52
In our latest podcast episode of "In Conversation With," we sit down with the inspirational Luke Rodgers BEM, the founder of The Care Leaders. 🎙️ Luke's journey from care leaver to care leader is a testament to the transformative power of resilience and determination. His story will give you hope and inspiration as he shares his experiences and how…
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Redefining Narratives: Why Changing Words Won't Change Worlds.
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In this episode, your hosts, Luke Rodgers BEM, Karylle Phillips and Dave Linton, engage in a thought-provoking discussion titled "Redefining Narratives: Why Changing Words Won't Change Worlds." Language plays a crucial role in how we perceive and interact with the world, especially when it comes to children in care and care leavers. The episode exp…
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Can Youth Participation Avoid Tokenism?
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In this episode, we dive into the pressing question: "Can Youth Participation Avoid Tokenism?" With a blend of personal stories and professional insights, Luke and Karylle share their lived experiences and effective strategies to authentically involve young people. Drawing from their diverse backgrounds spanning lived experience and professional pr…
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Keeping Your Care Staff: Simple Strategies to Retain Care Staff for 5+ Years
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At Synergy Home Care of Carlisle, PA, franchise owner Michelle Lisk’s very first employee is still working alongside her to provide care to their community. With turnover reaching a staggering 77% in home care according to this year’s HCP Benchmarking Report, how is it possible to retain your staff long-term? Michelle credits her success to a few s…
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BK Books with Barbara Karnes: Why Approaching Hospice Holistically is Necessary to the Success of the Care Continuum
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In our 100th episode, Hospice Pioneer Barbara Karnes shares why it’s important to include hospice holistically across the continuum, the role it can play in home care, home health, and senior living, and why all verticals of healthcare need to be trained on the dying process.Home Care Pulse által
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Why Children Keep Changing Social Workers
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In this episode, we explore the complex world of social work relationships and the reasons why children often experience changes in their social workers. Luke shares a poignant personal story of his own experience as a looked-after child and how his first social worker's departure left a lasting impression. The hosts explore the various factors tha…
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How Home Care Agencies Can Reduce Hospital Readmissions
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Michelle Cone and Laura Coyle of HomeWell Care Services address why home care plays a crucial role in reducing hospital readmissions, how they're prioritizing this at HomeWell, and what they would suggest as the first step to improving outcomes.Home Care Pulse által
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5 Ways to Reduce Employee Turnover
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Chris Magleby, CSO of HCP, shares 5 proven strategies to keep your people past the first 100 days, and how you can save more than $58,000 per year in recruitment and retention expenses.Home Care Pulse által
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Understanding Care Experience and the links with Crime and Exploitation
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In this episode as we delve into the crucial topic of care-experienced young people and their involvement in crime and exploitation. Our hosts examine the reasons behind increased criminal behaviour, the importance of meaningful activities, and the need to challenge stereotypes. Gain valuable insights and personal anecdotes as we explore the challe…
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How to Use Your Lead Generation Strategy to Drive Revenue in 2023
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John Wilson, Sales Strategy & Account Management at A Place for Mom, discusses what a successful lead generation strategy looks like, how it compares to traditional advertising, and how to select a lead generation service.Home Care Pulse által
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Unlocking the Power of Pay: How Transparent Compensation Builds Employee Loyalty and Satisfaction
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Malka Trump, Director of Compliance at Viventium, breaks down why pay is such an important topic in post-acute care, how businesses can stay accurate and compliant, and why it's crucial to stay on top of legislative updates.Home Care Pulse által
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How Becoming an Accredited Organization will Help you Build More Partnerships and Increase Referrals
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Brett Ringold, VP of A Long Term Companion, and Gary Bachrach, Executive Director of Business Development of Home Care Services at the Joint Commission, discuss the importance of accreditation in post-acute care and how it can set businesses up for success with referrals and partnerships.Home Care Pulse által
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Leaving Care: Becoming Independent Overnight
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In this episode we explore the realities of leaving care and the challenges of becoming independent overnight. Our hosts Luke Rodgers, Karylle Phillips, lived experience leaders, and Dave Linton, founder of Madlug, come together to share their insights on this important topic. We delve into the struggles faced by young people transitioning out of c…
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Key Leadership Skills That Can Make or Break a Post-Acute Care Business
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Emily Isbell, CEO at Emily Isbell & Company, shares the skills that post-acute care leaders need to develop, and how they can set their businesses up for success.Home Care Pulse által
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How the Social Determinants of Health Can Help Post-Acute Care Businesses Overcome Workforce Shortages
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Lindsay Schwartz, Founder & Principal of Workforce and Quality Innovations discusses how the social determinants of health impact employees, and what benefits organizations should focus on to improve their culture.
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Communication: How to talk to teenagers so they talk back to you
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In this episode we hear from Luke Rodgers and Karylle Phillips, both lived experience leaders, and Dave Linton, the founder of Madlug, the focus is on how to effectively communicate with teenagers. The discussion centers around the fact that teenagers in care often present a particular challenge, and many adults struggle to connect with them. We de…
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Transitions: what it is like to move foster placement
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In this episode we hear from Luke Rodgers and Karylle Phillips, both lived experience leaders, and Dave Linton, the founder of Madlug. Together, they discuss the real-life experiences of moving from one foster care placement to another, the challenges that come with this process, and what it truly means to find permanency. Through their personal st…
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How to Improve Interview Show-Up Rates & Get More Employees to Their First Shift
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Chris Bowker and Bryan White, Co-Founders of PreIntent, share their strategies to improve engagement during the hiring process and some of the data and strategies that have made their clients so successful.Home Care Pulse által
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"Regardless of traumatic experiences, this is turning trauma into triumph"
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Ric Flo is a lived experience leader, rapper, and founder of Mantra Music, the world’s first record label exclusively for care-experienced artists. For the latest episode of our ‘In Conversation With’ series, Luke Rodgers BEM, founder of The Care Leaders, chatted to Ric to learn more about his background, his passion for music, and how he’s support…
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How to Create a Content Marketing Strategy That Helps You Grow Your Post-Acute Care Business
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Marissa Snook (President & CEO of corecubed) and Anthony Kelker (Search Marketing Specialist at corecubed) discuss the importance of content marketing, how post-acute care businesses can continue to make it a priority, and its impact on search engine optimization (SEO).
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What Providers Need to Know About the Hospice Quality Reporting Program
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Dr. Jennifer Kennedy, Vice President of Quality & Standards at CHAP, discusses what CMS's Hospice Quality Reporting Program (HQRP) means for the care continuum as a whole, and the most important things for providers to be aware of.
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How to Navigate Social Media Marketing in Home-Based Care
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Nick Bonitatibus, Owner and Founder of the Digital Champions, discusses the unique challenges of using social media as a marketing tool in home-based care, and common mistakes agency owners are making with their digital presence.
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Entering Care - The Real Reasons children come into care
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When young people enter care, it can seem like the system takes a young person’s identity and gives them a new one, projecting them into a confusing world with new terminologies and often leaving them with little understanding of what’s happening. Systems are set up to safeguard children, which can sometimes leave families in cycles of trauma and n…
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The State of Training in 2022
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During a 10-minute online survey, agencies were asked to share more about their challenges, successes, and future goals around their employee training programs. Linda Leekley, Chief Clinical Officer, and Todd Austin, President of HCP, recently shared the insights we gained and their advice for the future. If you'd like your own copy of the report, …
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Messages in Behaviour - What Children are Really Telling Us.
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In children’s social care, systems are often set up to ‘manage’ the behaviour children and young people display, rather than helping us to understand the reasons behind their behaviour and what it communicates. In our latest episode, The Care Leaders, together with Madlug founder, Dave Linton, discuss supportive foster carers, recognising triggers,…
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5 Steps to Exit Daily Operations at Your Agency
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Jessica Nobles, Executive Director of Home Care Ops, breaks down her five-step system for taking a step back from daily operations, and what agency owners can do to save more time in their schedule.
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The Top 5 Challenges the Care Industry is Facing—And How Agencies Can Respond
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Kristen Wheeler, Executive Director of Private Duty at NAHC, identifies five critical issues affecting the industry right now and what providers can do to advocate for change.
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How to Prepare Your Staff For OASIS-E Upgrades
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Wendie Colvin, Senior Clinical Content Writer at HCP, answers all your questions about OASIS-E, and shares how agencies can prepare their staff for these new regulatory updates in 2023.
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The Truth About Diversity, Equity, and Inclusion—And What Agencies Should Be Doing Differently
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Josie and Ron Ross of Avant HR Solutions share how the home-based care industry can truly invest in DEIB (Diversity, Equity, Inclusion, and Belonging) initiatives, and some of the most important first steps agency owners can take.
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How Training Has Changed Over the Last 20 Years, With New Hosts Linda Leekley and Amanda Sternklar
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As we dive into Season 3 of Vision: The Care Leaders' Podcast, new hosts, Linda Leekley and Amanda Sternklar, discuss how training has evolved over the last 20 years and what care providers need to focus on to provide long-term support for industry professionals.Home Care Pulse által
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How to Build the Right Environment for Client Referral Growth
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Melanie Stover, Owner of Home Care Sales, shares everything you need to know about referral sources to set your agency up for success. She answers how to communicate with referral sources, how to promote transparency, and how to engage/empower marketers in your organization.
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How AI Technology is Helping Agencies to Identify Risks and Improve Client Care
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Miki Rossanis, Head of Clinical Development at Sensi, addresses how artificial intelligence technology can aid agencies in recognizing cognitive changes in their clients, and provide supplemental care for the aging populating amid caregiver shortages.
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Alzheimer's Awareness: How to Support Clients, Caregivers, and Family Members
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Wendie Colvin, Senior Clinical Content Writer at Home Care Pulse, discusses how we can prepare clients, caregivers, and their family members for the progression of Alzheimer's, and what agencies need to do to support the millions of people living with this disease.
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What's the Role of an End-of-Life Doula — And How Can They Support the Dying Process?
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Barbara Karnes, author of 'Gone From My Sight', 'The Little Blue Book' and 'The 11th Hour' explains the role of an end-of-life doula in Hospice, how they can support patients and their families, and the importance of advocating for the dying process.
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How to Use Your Training Program to Boost Caregiver Engagement
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Daisy Dalegowski, Director of Nursing at BrightStar Care Central Denver, shares why training is important for morale and retention, the differences between a good and bad program, and how every DON can keep caregivers engaged by making training fun and interesting.
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Meet the New Host of Vision
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Our new podcast host, Melissa Mendez, joins Miriam Allred to talk about her passions/hobbies, background in home care, and what you can expect in season 2 of Vision: The Home Care Leader's Podcast.
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When to Hire On-Call Supervisors for After Hour and Weekend Calls
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John Bennett, CEO of Sunny Days In-home Care in Pittsburg, PA breaks down his company org chart and shares the reasoning behind hiring on-call supervisors for answering calls after hours and on weekends versus using an answering service.Home Care Pulse által
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Business Outcomes and Quality are Tied to 3 Things: Processes, Tools and People
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Tatyana Zlotsky, Chief Customer Officer at A Place for Mom, explains what it means to be focused on quality outcomes, how to re-evaluate your people and tech stack to drive outcomes, and the recent updates at APFM to help providers leverage their data and acheive their growth goals.Home Care Pulse által
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Diagnosing Retention Challenges—What Home Care Agencies Can Do to Keep Talent Long-Term
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Mike McSherry, Director of Partnerships at Hireology shares what agencies should do when they've already 'tried everything'. We discuss back-up plans, flexible schedules, emotional salary, employee recognition, and addressing burnout.Home Care Pulse által
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10 Early Trends from the 2022 Benchmarking Report
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Todd Austin and Tyler Guthrie from Home Care Pulse highlight ten trends we've seen from early analysis of the 2022 HCP Benchmarking Report—to be released mid-April.Home Care Pulse által
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Building the Right Systems to Track Key Client Outcomes
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Dave Tasto, Owner of Assisting Hands - Boston Northwest and Beau Daggett, Senior Software Advisor at AxisCare cover which client outcomes to focus on, which tools and resouces are being under-utilized, and the value these measurements have for an agency and the industry at-large.Home Care Pulse által
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How to Build Power Partnerships Across the Continuum
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Building a strong value prop that's different than your local competitors isn't easy, let alone selling it to your right-fit referral partners — learn from Michelle Cone, SVP of Training/Brand Programs Corporate and Lou Romano, Owner of HomeWell - Hackensack, NJ with their combined 30+ years experience in home care.…
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What Does My Operational Data Mean—And How Do I Use It
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Have you ever wondered how you can use your operational data to find your blind spots and improve your business? Learn from Jeff Wiberg, CEO of Family Resource Home Care and Tim Murray, Founder of Aware Senior Care and TeamElderCare Consulting as they break down how to effectively use data as a part of your growth strategy.…
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What's Happening in Home Care Sales & Marketing
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Marissa Snook, CEO and Erica Horner, Home Care Consultant at corecubed shed light on the current landscape of home care sales and marketing and how agencies need to adapt to the upcoming trends in 2022.Home Care Pulse által
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5 Home Care Software Tips to Jumpstart Your Growth in 2022
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Bruce Berlind, President and Chris Trempe, Vice President of SwyftOps highlight five software tips you can use to reset or reprioritize the usage of your EMR at the start of 2022.Home Care Pulse által
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