The 'Practice of Law' School
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Tips and tech for Canadian professionals in solo private practice. Explore proven strategies to attract ideal clients, reduce admin overhead, protect client privacy, and foster sustainable growth. All without leaning on aggressive marketing and hustle-culture tactics. Join host Greg Mount on the quest for a calm, more organized business in a chaotic, digital world.
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Personal Creative Ownership is Over
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10:42Does creative ownership still exist when every platform claims broad rights to your uploads? In this departure from our usual tips and tech, Greg Mount explores how the erosion of digital ownership affects professionals who share their expertise online. Through stories from the music industry's digital transformation and a parable about a fictional…
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Easy Client Onboarding for Busy Solo Professionals
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17:43
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17:43Your clients can order pizza in two minutes. How long does it take them to book their first appointment with you? If the answer makes you uncomfortable, you're not alone. In this episode, Greg Mount reveals why most Canadian professionals are losing clients to outdated onboarding processes and shares three battle-tested solutions for creating seaml…
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Cultivating Client Connections in a Sea of AI Content
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18:53Ever wonder why unqualified influencers and AI-generated content dominate search results while actual professionals stay silent? The answer lies in five research-backed barriers that prevent qualified experts from sharing their knowledge online. In this episode, Greg Mount explores why Canadian solo professionals struggle with content creation desp…
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Why Your Canadian Solo Practice Needs Canadian Web Hosting
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20:58If you're a Canadian professional, where your website is hosted has serious legal and practical implications. This isn't just about patriotism—it's about regulatory compliance, client privacy, and practice efficiency. In this episode, Greg Mount explains why Canadian web hosting matters for professionals in regulated industries and outlines a frame…
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Building Professional Credibility in the Digital Space
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14:29Moving your practice online? Learn how to establish and maintain your professional credibility in the digital world without compromising your values or standards. In this episode, Greg Mount explores how Canadian professionals can thoughtfully translate their expertise into an effective online presence while navigating regulatory requirements and p…
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In Part 2 of this podcast, Jared and I continue our wild ride through the ethics of using Artificial (or Alternative) Intelligence in your law practice as we encounter AI hallucinations, pitfalls and legal traps. (We cover such a wide swath it takes up two podcasts). And, like is our tradition, we wander into some fantastical tangents on the future…
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In this podcast, Jared and I take you on a wild ride through the ethics of using Artificial (or Alternative) Intelligence in your law practice as we encounter AI hallucinations, pitfalls and legal traps. We cover such a wide swath it takes up two podcasts. And, like is our tradition, we wander into some fantastical tangents on the future of AI, too…
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How Do You Market A New Law Firm or Relaunch Your Current Firm? – Guest Lecture with Jared Correia
How do you launch a new law firm? What is your 'go to market plan' for your solo practice? Or, if you are relaunching how do you tackle marketing in an effective way? Jared shares an abundance of information to help you meet your goals. Listen and learn. Written by Susan Cartier LiebelSusan Cartier Liebel által
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You are not having problems with getting the work. But you ARE having problems getting the talent to help you produce that work, service these clients. It's not an uncommon dilemma. Post-pandemic it's become an employee-centric market meaning those who are out looking for the jobs have all the power. How do you hire in this environment? How do you …
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Wow! Why Lawyers Need to Cold Contact and How To Do It Effectively – Guest Lecture with Jared Correia
Do lawyers needs to cold call? Seriously? Yes. In today's environment lawyers need to have a robust program for cold calling and how you can do it effectively and efficiently and without violating the rules against solicitation. Yes...listen to this. You will be glad you did. Written by Susan Cartier Liebel…
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We are concluding this incredible series of Days of Future Passed – Law Practice in 2025 discussing meeting clients’ new demands of you and your practice including implementing: Efficiences Data Security KPIs Analytics Collaboration Sharing Embedding Outside Counsel If you are looking to build your presence with a serious marketing effort that is p…
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In part 1 we discovered the magic of KPIs, basically analytics for Attorneys. Sounds dry (even I thought so when Jared presented the topic) but I soon learned it isn't. It's quite fascinating because at the end of the day it is measuring whether what you are doing is working and it's not cookie cutter. You can create measurements for anything you a…
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The acronym KPI (Key Performance Indicators) often strikes terror in the uninitiated lawyer. However, they are not only nothing to fear but a simple documentable measure you should embrace. KPIs are simply measurements of performance and they can measure anything you are doing; how many clients you close from leads, your collection rate, the number…
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It's that time of year...or any time of year you want and need to get away to regroup and refresh, spend time with family. After all, isn't this one of the perks of solo/small firm practice? Owning your own time? Listen as Jared gives his expert advice on how to take that well needed vacation. Written by Susan Cartier Liebel…
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In Part 5 of this great series, we will discuss what legal marketing will look like in the not too distant future. This will include: Paid Verification Video & Audio Content Short Form Content Virtual Reality Meta Verse(s) Community-Focused Networking Join us! Written by Susan Cartier LiebelSusan Cartier Liebel által
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Rise of the Machines – Is AI Ready To Impact Your Solo Law Firm – Guest Lecture with Jared Correia
This is a MUST LISTEN podcast. Artificial Intelligence (AI) and now Generative AI has hit the world like a meteor and the consequences are and will continue to be profound. You may be more familiar with the term ChatGPT because it is spreading like a contagion. Today we are going to talk about how you can either take advantage of Generative AI, or …
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In part four we are going to look at trends in law firm ‘employees’ and we use the term very broadly. Why broadly? Because we need to look at the role of non-lawyers, AI (Artificial Intelligence) as an ‘employee’, Technology as an ‘employee’. Yes, we have to expand the term ‘employee’ because the world is changing rapidly. So, join us. It will be i…
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We are coming to the end of the 2nd Wave of Legal Tech. Yes, I know. You've only just started embracing the first wave of legal tech! But it is happening fast and you need to catch up. We will be discussing what is and will be happening in front office technology, consolidation of software, 'behavior' automation and so much. Join us! Written by Sus…
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In Part 2 of our series, Days of Future Passed - Law Practice in 2025, we will discuss two critical topics; what will it mean to actually be a lawyer in 2025 and how will we price our services and collect on those fees. What are the clients' expectations of who we are and how they should value our services? It's a truly provocative and informative …
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New Series: Days of Future Passed – Law Practice in 2025 – (Part 1) – Guest Lecture with Jared Correia
Enjoy our New Series - Days of Future Passed - What Will Law Firms Look Like in 2025, Part 1 In this first installment we will discuss the law firm business structure in all its incarnations, how this impacts your employees, vendors and much more. Will we see the Amazon model of law firms? It is more in-depth and surprising than you might imagine i…
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Networking in a Pandemic and Post-Pandemic World – Have We Lost Something and Don’t Even Know It? – Guest Lecture with Jared Correia
Lawyers fundamentally know the importance of networking. Newer lawyers growing in their practices these past few years know it in theory but haven't experienced the value of in-person events for making connections. In this pandemic/post-pandemic world are we losing something of value we don't realize in exchange for rationalizing the convenience (a…
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This is a very 'sexy' topic, or we at least think so. How do you get great Search Engine Optimization (SEO) without paying for it. Let's face it, if you are just starting out you just can't afford it. It's cost prohibitive for your desired search terms or queries. We talk about some great workarounds to help you get there. Listen and learn. Written…
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Should professionalism be defined by others...or by you? Jared and I dig into this important question and we come at it from our typical unplugged perspective. We believe you'll find it both enlightening and liberating. Listen and learn. Written by Susan Cartier LiebelSusan Cartier Liebel által
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We all think we are so busy all the time. We have no time for anything. We are exhausted.We abandon self-care, projects that need attending, And as busy as we are, we accomplish less and less. How does this impact your solo practice, your growth both personal and professional, your income? Is it classic avoidance? Lack of structure? Listen and lear…
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Today's employee is not your father's employee. The hiring market is hot but do you know what employees want today? I'm guessing no. It's a whole new world out there and you had best understand the post-Covid hiring requirements for today's employees. Listen and learn. Written by Susan Cartier Liebel…
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What is your ultimate goal? To retain more of your earnings, right? Today Jared and I talk about six different strategies, not complex, which need to be consistently applied. Learn about these simple options you can execute on to make your financial goals a reality. Listen and learn. Written by Susan Cartier Liebel…
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This is such a forward-thinking podcast. We're talking professional law firm management, bringing in non-lawyers to do those business-growth tasks to take you to the next level in the 21st century. As always, we wander into the stratosphere and you will enjoy the ride. I promise. Written by Susan Cartier Liebel…
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Is creating a virtual workforce the future of law practice? Why is creating a virtual workforce not getting the attention it deserves in the legal community? Is it the lawyer's personality? The incessant need to micromanage employees? Is it not knowing how to manage a virtual workforce? But what do you do in a crisis, a hurricane, a wildfire, a pan…
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‘Billed to Last’ – Pricing Models for Law Firms in 2022 and Beyond – Guest Lecture with Jared Correia
If a global pandemic isn't enough to get you to reimagine your law firm, including your billing model, what are you waiting for? An asteroid strike? Clearly, now is the time to rethink your billing model and start creating a sustainable client-friendly billing model which will give you both profitability and client satisfaction. The models are out …
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The Purpose of an Initial Consultation. It’s More Than You Think – Guest Lecture with Jared Correia
Jared and I discuss one of our favorite topics - the Initial Consultation. While the goal is to get a new client, what you are trying to accomplish is multi-layered and it changes over the course of your legal career. This is a podcast to bookmark and keep referring to over and over, again. Listen and learn. Written by Susan Cartier Liebel…
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Hyper-Efficiency in the Time of Pandemics & Business Interruptions – Guest Lecture with Jared Correia
What happens in a world of unexpected business interruptions, prolonged business interruptions, life-altering business interruptions and life interruptions. This podcast was recorded earlier during the pandemic but our conversation is timeless because it discusses how to make your practice hyper-efficient all the time. Even those who have worked fr…
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Every one you meet will have a differing opinion on how to market your law firm. It can be exhausting and confusing. But more importantly, it can make or break your solo/small firm practice. Truly. How do you differentiate yourself? And will you? Listen and learn. Written by Susan Cartier LiebelSusan Cartier Liebel által
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How Will Alternative Business Structures Impact Law – 2022 Version – Guest Lecture with Jared Correia
We've all heard about Alternative Business Structures (ABS) and how they have been kept at bay, for the most part, from changing the legal profession. Well, guess what? We predict the fortress walls will be crumbling and we even hint at who the players will be who will be allowed entry. And maybe sooner than we think. Listen and learn. Written by S…
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How has the pandemic and the fallout from the pandemic changed your feelings about your solo/small firm practice? How has it changed how you will practice going forward? This is a very important discussion because, guess what? Your clients were changed, too. Listen and learn. Written by Susan Cartier Liebel…
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How do you create a turn-key law practice from the day you start practicing law? In this day and age of disruptions to society, from pandemics to snow storms to wildfires, how do you create a seamless practice which can handle these disruptions, change of personnel and more, and then be saleable by just 'handing over the key' to the practice? This …
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Every situation, good or bad, we face in life presents opportunities for those who can capitalize on what is happening. It is no different for those looking to venture out in solo practice. This last year shook up the world for practically everyone. Even if you are already solo, you had to rethink how you were approaching your practice. So, join us…
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We all know that this pandemic has really shaken things up – on both a micro & macro scale. The industry has changed, but so has day-to-day. When your dog is your coworker, your bedroom is your office and the lines of what used to be your workday are now blurred more than ever, life and work have definitely changed. But have you changed with it in …
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By now you’ve heard about the lawyer who was videoconferencing on zoom with a federal judge and couldn’t remove a cat filter. It was funny, embarrassing, and went viral. To his credit, he kept his composure. However, it has opened up an important conversation about web conferencing best practices, security, audio and video settings, and […] Written…
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Working Remotely Is Here to Stay. Now it’s Time to Reimagine How You Work Virtually – Guest Lecture with Jared Correia
The pandemic has thrust virtual work into the spotlight. While for some it's no different than pre-pandemic work, for others it is a sea change in how they conduct business. It is showcasing the financial benefits and work-life perks of remote work. But, it is also laying bare the weaknesses in our solo/small firm practices and highlighting where w…
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How To Protect The Health of Your Practice and Yourself During a Pandemic and the Rest of Your Lives – Guest Lecture with Cynthia Sharp and Becky Howlett
Did you know the World Health Organization has classified 'Burnout' as a health issue? Did you know that burnout is not based on the number of hours you work but the quality of those hours? Cynthia Sharp and Becky Howlett founded legalburnout.com, a resource to help solo and small firm practitioners navigate the emotional roadmap of solo/small firm…
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Many solos don't know how to value and sell their law firm because most solos don't understand the value of what they've created even when they are no longer a part of the firm. Listen and learn how to value and sell your solo practice. Know how to create a succession plan. Written by Susan Cartier Liebel…
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What's in a name? Everything. How do you build your brand with your solo/small firm name? What limitations are there for law firms? Many! This is a very interesting discussion and, as always, we have fun as we teach. Listen and learn. Written by Susan Cartier LiebelSusan Cartier Liebel által
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2020 is proving quite the year and we're only in the 2nd Quarter! What we are experiencing now is unlike anything we have seen in our lifetimes. Yet, life must go on and so must your practice. But how do you practice in the age of pandemics? Jared and I discuss the changes, the modifications, both technical and emotional. How do you pivot your mark…
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Is the Billable Hour Finally on Its Death Bed? Who Knows? Maybe Jared Correia Does! Guest Lecture with Jared Correia
Susan Cartier Liebel által
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What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 5 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded five free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth how to be successful. Here is Part 5. Listen and learn. Written by Susan Cartier LiebelSusan Cartier Liebel által
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What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 4 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded six free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. Here is the 4th installation. Listen and learn. Written by Susan Cartier LiebelSusan Cartier Liebel által
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What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 3 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. This is a great 6 part lecture series. enjoy Part 3 - Listen and Learn. Written by Susan Cartier LiebelSusan Cartier Liebel által
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What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 2 – Guest Lecture(s) with Jared Correia
(You can listen to Part 1 here.) Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth: How Legal Consumers Find Law Firms What Legal Consumers Want Marketing Requirements for a Modern Law Firm […] Writt…
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What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth: How Legal Consumers Find Law Firms What Legal Consumers Want Marketing Requirements for a Modern Law Firm Intake Procedures/Forms How Modern Law […]…
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