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Management Development Unlocked is a global top 10% podcast for new managers and leaders who want to transform from high-performing individual contributors to great people managers. As the saying goes, “What got you here won’t get you there.” The skills that made you a great employee are almost completely opposite from the skills that will make you a great manager and leader. Eric Girard is your guide during this key transition. Experienced managers and leaders will also benefit from the tip ...
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Welcome to the Ownership At Work Podcast, proven strategies you can use to improve your performance and those you lead. And if you are looking to create a culture of ownership where you work, download my free e-book, And you’ll discover the 3 Values of Being An Effective Person plus questions you can use with your team to increase personal responsibility. Visit EricPapp.com for your free Ebook.
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THE Leadership Japan Series is powered with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The Series is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of leadership, who want to the best in their business field.
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Leadership From The Cross is dedicated to ministry training hosted by Pastor Scott Thom of Cross Christian Fellowship in Albuquerque, N.M. We help advance your leadership skills. Topics include Pastoring, Lay Ministry, Church Management, Vision Casting, Character, Team Building, Faith, Ministry Planning, Church Planting, and so much more. Pastor Scott also has a ministry training college for pastors and leaders.
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Alan Mulally has had a very successful career at Ford and Boeing. Over his 45 years as a leader, he developed an approach called “Working Together: Principles, Practices and Management System”. His number one principles is “People first….Love them up”. This type of declaration is simple to make, but not that easy to live when you are facing quarter…
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Today’s episode of Management Development Unlocked features a chapter from Eric’s book, Lead Like a Pro: The Essential Guide for New Managers. In part one of this six-part series, you’ll hear why empathy in the workplace has ROI in multiple arenas. Eric shares some ideas for building and maintaining trust with your team, the five qualities of a goo…
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Ideas are free and sometimes frivolous. We can brainstorm anything we like and we will come up with a bunch of ideas. Often that is where things grind to a shuddering halt. I have been in those rooms, where we covered all the walls with ideas great and mighty. What happened thereafter? Nothing. In Australia, in the 1990s, the government tightened u…
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Knowing what motivates you and your team members can be a huge advantage as a manager. On this episode of Management Development Unlocked, Eric sits down with Will Goldstein-Mahon to discuss the differences between engagement and motivation and why leaders have to know what motivates and demotivates their teams. Will is the Director of Learning and…
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Effective leaders actively coach their staff and move them through four stages. In Phase One, they create a psychologically safe environment. In Phase Two, they engage the team members. In Phase Three, they evaluate the response to those engagement activities and finally, in Phase Four, they empower their subordinates. Let’s choose some of the most…
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On today’s episode of Management Development Unlocked, Eric welcomes guest Tammy Alvarez to the show to talk about her new book, Escaping the Career Trap. Tammy is the founder and CEO of Career Winners Circle, where they empower business leaders to make a big impact and love every Monday again. They focus on helping people navigate a career step in…
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On today’s Management Development Unlocked, Eric interviews his former colleague Melissa Sheehan, a marketing expert based in San Francisco, California. Melissa currently works in the talent marketing and employer brand space for a global technology company, where she helps attract and engage employees. Melissa’s background spans various areas of m…
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Ideas are free and sometimes frivolous. We can brainstorm anything we like and we will come up with a bunch of ideas. Often that is where things grind to a shuddering halt. I have been in those rooms, where we covered all the walls with ideas great and mighty. What happened thereafter? Nothing. In Australia, in the 1990s, the government tightened u…
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Japan has a lot of wisdom to share and one of my favourites is to not start with the solution to a problem. In Japan, the idea is to start with making sure you have the right problem to solve. This is not easy, because often we are super busy and moving at warp speed all the time, so just jumping in to fix a problem sounds like the best approach. T…
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Today’s episode of Management Development Unlocked features Mamie Kanfer Stewart. Mamie is an expert on meetings, including when and how to make them effective, engaging, and enjoyable. Mamie hosts The Modern Manager podcast and is the author of Momentum: Creating Effective, Engaging, and Enjoyable Meetings. She is a coach and hosts trainings and w…
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Founded in 2000, Baidu has 39,800 employees and is one of the largest global AI and internet companies. Based in China, its major success has been its search engine business. Its quarterly revenues ending June 2024 were $4.67 billion, so it is a substantial company. The Head of Public Relations and Vice-President, Ms. Qu Jing, posted a video on soc…
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Today’s episode of Management Development Unlocked features Alexa Chilcutt, a professor of executive education at Johns Hopkins Carey Business School and Texas Christian University. Alexa is also an executive coach who works one-on-one with professionals and is an expert on executive presence. Eric and Alexa focus on executive presence (EP) in this…
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The era of the boss who had done all the tasks in the section and was the main expert on the business has well and truly passed. Today, it is more of a team effort and there are a lot more specialisations required than in the past. Collaboration is the key to creativity by grouping all the brain power in one place and unleashing it to solve the pro…
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Today, on Management Development Unlocked, Eric sits down with Jimmy Burroughes, founder and CEO of Jimmy Burroughes Leadership. His company focuses on turning busy, overworked, and overwhelmed managers into high-impact leaders. Jimmy achieves this using his books, a podcast, and 400-500 workshops annually. Those workshops include facilitated conve…
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The leader has a different role to that of the manager. The manager makes the business run on time, to quality and on budget. The leader does all of those things, plus sets the strategic direction for the business, crafts the culture and builds the people. If we want to control every aspect of the firm, then we have to micro-manage everything. Obvi…
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On this episode of Management Development Unlocked, Eric sits down with Heli Nehama Ozery, founder and CEO of Artemis OD, a management consulting firm based in Silicon Valley. For the past 15 years, Heli has been working with global companies to help them elevate performance and productivity while fostering employee growth. Heli is passionate about…
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As the boss, we are always super busy. We have the management of the team and the results to work on. Everything has to be progressing on cost, on time and on quality. At the same time, we are setting the strategy, the direction for the team, communicating that so that everyone understands, establishing the values, and we are coaching and building …
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On this episode of Management Development Unlocked, Eric explores the five key habits of winning leaders with guest Rusty Fulling. Rusty is the founder and CEO of Fulling Management & Accounting, based in Olathe, Kansas. Fulling Management & Accounting serves business leaders around the country in the accounting space, helping them gain clarity, gr…
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Managers manage. That means they make sure everything runs on time, to cost and to quality. The leader does all of that, plus some additional important things. These include setting the strategic direction for the team and building the people’s capabilities. Part of the leader’s role is to unite everyone behind the direction they are setting for th…
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On this episode of Management Development Unlocked, Eric sits down with Ethan Nash. Ethan is the CEO and a leadership consultant at Nash Consulting in the Seattle, Washington, area. Eric and Ethan dig into his background in management, consulting, and leadership development and training, the one thing managers should know to be successful, and what…
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There is a debate about whether Japan is any different from anywhere else when it comes to leading the team. Intellectually, I can appreciate there are many similarities because people are people, but I always feel there are important differences. One of the biggest differences is how people are trained to become leaders in Japan. I should really c…
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On this episode of Management Development Unlocked, Eric sits down with Kristin Cummings, founder of Virtual COO. Virtual COO helps small and midsize businesses strategize to help their businesses grow. Eric and Kristin dig into how virtual or fractional C-suite team members can help businesses, what a COO’s job entails, and Kristin offers some hel…
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Do leaders have to be perfect? It sounds ridiculous to expect that, because none of us are perfect. However, leaders often act like they are perfect. They assume the mantle of position power and shoot out orders and commands to those below them in the hierarchy. They derive the direction forward, make the tough calls and determine how things are to…
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This episode of Management Development Unlocked features Jason Dreyer, a training and development professional with 18 years of experience in the field. Jason works for a midsize engineering firm, helping their leaders across the country to be better. Eric sits down with him to talk about the DISC personality assessment, how it can help you better …
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On this episode of Management Development Unlocked, Eric sits down with Stephen Davis, the Director of Learning and Development at ArchKey Solutions. ArchKey is one of the nation’s leading electrical contractor and service suppliers. Stephen has been in the learning and development industry for more than 20 years and has experience in various indus…
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Here is a handy success equation which is easy to remember: our mindset plus our skill set, will equal our results. This is very straightforward and unremarkable, but we get so embroiled in our day to day world, we forget to helicopter above the melee and observe the lay of the land. A great mindset coupled with lacklustre skills, won’t get us very…
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On this episode of Management Development Unlocked, Eric sits down with Matt Gjertsen, the founder and Chief Learning Officer of Better Every Day Studios. Better Every Day Studios aims to transform how companies view talent development by building custom training solutions that deliver business results for organizations. Matt uses what he learned a…
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It is very common to hear from expat leaders here about their frustrations with leading teams in Japan. They get all of their direct reports together in a meeting room to work through some issues and reach some decisions. All goes according to plan, just like at home. Weeks roll by and then the penny drops that things that were agreed to in the mee…
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I was reading an article by Anjli Raval in the Financial Times about the transition for CFOs to the CEO job. She quoted a survey by Heidrick & Struggles which showed a third of CFOs in the FTSE 100 firms became the CEO. This is up from 21% in 2019. Raval makes an interesting observation, “research shows that CEOs promoted from the CFO job do not dr…
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Today’s Management Development Unlocked features Wendy Pfeiffer, an executive in technology roles for the past 30 years. Wendy’s career focus is on the intersection of technology and business operations. Her goal has always been to help companies and people use technology for all their purposes. She primarily focuses on assisting mid-level and seni…
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It sounds very obvious, doesn’t it, to remind the team what we are trying to achieve, but are we doing it? Yes, we had that team Town Hall a few months ago and as the leader we outlined where we need to be at the end of the financial year. After that session, we have all been head down and getting on with it. “They know right? I told them everythin…
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On this episode of Management Development Unlocked, Eric sits down with Asian American inclusivity expert Jolene Jang. Jolene is a fourth-generation American with Japanese, Chinese, and Swedish heritage. As an Asian American, she recognizes that Asian Americans are left out of many conversations and is working to change that. During her career in o…
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Japan has had a very low degree of mobility in employment. Large companies hired staff straight out of school or university and expected they would spend their entire working life with their employer. That has worked for a very long time, but we have hit an inflection point where this is less something we can expect. Mid-career hires were frowned u…
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On today’s Management Development Unlocked, Eric speaks with Matt Abrahams. Matt is a lecturer at Stanford’s Graduate School of Business, where he teaches strategic communication. He is also an author with a new book called Think Faster, Talk Smarter, and the host of a podcast by the same name. Matt is passionate about communication and helping oth…
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Leaders now face a pivotal moment in business in Japan. Do they continue to cling to the past? Do they replay what they went through when they were younger and lead as they were taught by their seniors or do they change the angle of approach? Japan rebuilt itself after the devastation of the war. The workers slaved away, adding a notch to their col…
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Today’s episode of Management Development Unlocked features Gerardo Segat. Gerardo spent 20 years as the Chairman and CEO of a family office business before starting a leadership coaching business in 2017. Over the past decade, he has been a member of the Young Presidents’ Organization, the world’s largest community of leaders and CEOs. He has serv…
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As leaders, we are busy bees. We are buzzing around, going from meeting to meeting. We are getting together with clients over lunch, touching base with HQ, handling the media, talking to HR about our people and a host of other important activities. Usually poor time managers, we are constantly hemmed in by the demands on our schedules. The upshot i…
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Eric sits down with Cath Song, Human Resources Business Partner at Baidu, on this episode of Management Development Unlocked. Cath has more than six years of experience in the HR world and is a results-driven strategic thinker with a global background. Her company, Baidu, is a Google competitor emphasizing AI and is one of the biggest search engine…
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There are many paths to the mountaintop in the leadership area. Today, let’s go back to the practical realities of getting others to listen to you and, even more importantly, to follow you. My favourite quote on leadership is from Yogi Berra, the American baseball coach rather infamous for murdering the English language. He said something profound …
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On today’s Management Development Unlocked, Eric interviews Roger Martin, co-founder and CEO of ThriveMore Brands. ThriveMore is a platform company with franchise brands under its umbrella, including RockBox Fitness and beem® Light Sauna. They also have a nutrition company and are discussing bringing an overseas franchise concept to America. The co…
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You would think that organisations choose their leaders because they are skilled in communication. What is the job after all, but communicating with the team to make sure everyone is clear about what they have to do and to encourage them to do it? Well you would be wrong! Leaders are usually selected for promotion because they are very good, often …
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Today, on Management Development Unlocked, Eric interviews success coach Nathalie Pincham. Nathalie specializes in coaching ambitious, vision-driven founders and leaders. She is also the host of the Your Success Tonic podcast and founder of Story Tonic. As a high achiever herself, Nathalie helps her clients redefine success on their own terms inste…
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Leaders may not even be aware that they are poor listeners. They are very focused on telling others what to do. Being time poor, they are very focused on their own messaging, rather than the messaging efforts of others. In the war for talent in Japan, that could be a fatal move. One of the biggest factors driving engagement in Japan is the feeling …
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On this episode of Management Development Unlocked, Eric sits down with guest Deb Harrison. Deb is a kindness advocate as well as a catalyst for growth and change. She is a consultant, coach, speaker, and author. Deb’s goal is to help others optimize every opportunity and every person they interact with. She helps people find the gifts they have wi…
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The S-Curve is a very simple concept. Over time, a newly promoted employee goes through distinct stages in their performance achievement. Initially, their performance declines as they grapple with the new set of responsibilities. Gradually they get the swing of things and start to do well at their new accountabilities. After a period of becoming co…
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Eric welcomes guest Kamaria Scott to the show on today's Management Development Unlocked. Kamaria is the owner of Enetic, which is a boutique consulting firm that helps organizations leverage their people leaders as partners during times of change. Her goal is to ensure that leaders can lead engaged, healthy, and high-performing teams and can do th…
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As leaders are we all perfect? Are we perfect all the time? Obviously, the answer is “no” to both counts, but that doesn’t mean we always face up to our own shortcomings. An important part of growing and improving as a leader is to be honest about who we really are. Let’s go through some common areas where leaders can improve. 1. Uninspiring This u…
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On today’s episode of Management Development Unlocked, Eric interviews Nick Smith. Nick specializes in helping leaders and teams deal well with people to remove stress and increase profitability. He is certified in using The GameChanger Index, DISC-based personality instruments, and Neuro-Linguistic Programming techniques. Nick’s varied background …
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Which is more important to us as the leader – what we choose to do or who we choose to be? Most of our careers on the way up will have been concentrated on doing, achieving, delivering results, making the numbers, getting projects delivered on time and on budget. Absolutely nothing wrong with any of that. When we get into a position of leadership t…
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