Understanding how we as humans make decisions is an important part of marketing. Behavioral economics is the study of decision making and can give keen insight into buyer behavior and help to shape your marketing mix. Marketers can tap into Behavioral Economics to create environments that nudge people towards their products and services, to conduct better market research and analyze their marketing mix. 🎧 Explore more insights, episodes, and resources at https://behavioraleconomicsinmarketin ...
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The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Melina Palmer
Consumers are weird. They don't do what they say they will do and don't act how we think they "should." Enter Melina Palmer, a sales conversion expert with a personal mission to make your business more effective and brain friendly. In this podcast, Melina will take the complex concepts of behavioral economics (the study and science of why people buy - or not) and provide simple, actionable tips you can apply right away in your business. Whether you're a small business or thriving corporation ...
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The Non-Skinnerian Podcast: Where Behavioral Economics and Gamification Redefine Engagement and Motivation
Roman Rackwitz
...where Behavioral Economics and Gamification Redefine Engagement and Motivation. You might be wondering—what exactly do we mean by 'non-Skinnerian'? Well, instead of relying solely on rewards and punishments to drive behavior, we delve into the rich and nuanced world of behavioral economics and gamification. We explore how understanding human psychology—our quirks, biases, and intrinsic motivations—can lead to far more effective and sustainable strategies for engagement and motivation.
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533. Stand Out: Authentic Branding in a Crowded Marketplace
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56:07In this episode of The Brainy Business podcast, Melina Palmer welcomes Louis Grenier, creator of the Everyone Hates Marketers podcast and author of the bold book, Stand the F Out. Together, they explore the essential strategies for creating a brand that truly stands out in a crowded marketplace, even on a tight budget. Louis shares his insights on …
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Overcoming Noise in Marketing Channels | Behavioral Economics in Marketing Podcast | Season 10 - In Review
9:27
Your audience is overwhelmed — email overload, social media clutter, algorithm filters, and constant distractions are just a few of the reasons your message might not be getting through. In this episode of Behavioral Economics in Marketing, we dive into the concept of “noise” from Communication Theory and how it disrupts the delivery, reception, an…
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532. Conquering Procrastination in Business
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36:03In this episode of The Brainy Business podcast, Melina Palmer revisits the concept of bikeshedding, a phenomenon that leads us to obsess over trivial details while neglecting the more significant issues that drive progress. Originally discussed in episode 99, Melina brings this foundational topic back into focus as we navigate the complexities of d…
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531. Learn From Losing: The Psychology of Resilient Leadership
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42:40In this episode of The Brainy Business podcast, Melina Palmer engages in a thought-provoking conversation with Sebastian Page, author of The Psychology of Leadership. They explore the fascinating intersection of sports psychology and leadership, discussing how the lessons learned from athletes can transform the way we approach challenges in the bus…
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REPLAY: Communication Theory and Remote Work Dynamics | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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10:26Understand how communication shapes success in remote and hybrid workplaces. These episodes examine behavioral insights into remote team dynamics, productivity, and the evolving economics of work. Keywords: communication theory remote work, remote team productivity, behavioral economics workplace, hybrid work challenges, remote work strategies 🎧 Ex…
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530. Building Authentic Brands
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48:22In this episode of The Brainy Business podcast, Melina Palmer welcomes back Dr. Tessa Misiaszek, co-author of the insightful book, Branding That Means Business. This refreshed conversation dives deep into the importance of aligning internal culture with external brand promises, exploring how values can shape a brand's identity and influence consume…
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Season 9 Spotlight: Mastering Communication | Behavioral Economics in Marketing Podcast | Season 10 - In Review
3:12
Welcome to this Season 10 teaser episode of the Behavioral Economics in Marketing Podcast, where we revisit Season 9’s groundbreaking exploration of the economics of remote work — a topic that has transformed how organizations operate in today’s world. Season 9 uncovered how remote work reshapes incentives, productivity, and employee engagement thr…
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Anchoring and Pricing: How First Impressions Shape Purchase Decisions | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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10:55Why does a $149 pair of headphones feel like a bargain — just because you saw a $399 pair first? That’s the power of anchoring, one of the most influential (and often overlooked) pricing strategies in behavioral economics. In this episode of Behavioral Economics in Marketing, we explore how the very first number your customer sees — whether it’s a …
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529. Lights, Camera, Brainy: Launching Our New YouTube Channel
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15:44In this episode of The Brainy Business podcast, Melina Palmer shares the exciting launch of the brand new YouTube channel, @BrainyMelina, and the journey that led to this moment. After years of planning and preparation, Melina discusses the importance of timing and readiness in expanding The Brainy Business brand into video content while maintainin…
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REPLAY: The Paradox of Choice in E-Commerce: Behavioral Economics Strategies for Streamlining Online Decisions | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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12:56Too many options can overwhelm customers and stall purchases. This episode offers insights on simplifying choice architecture to improve e-commerce experiences and increase sales. Keywords: paradox of choice, e-commerce optimization, consumer decision fatigue, behavioral economics shopping, online sales strategies 🎧 Explore more insights, episodes,…
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528. Nostalgia and Tradition: The Emotional Ties that Drive Consumer Behavior
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29:00In this episode of The Brainy Business podcast, Melina Palmer explores the fascinating psychology behind nostalgia and traditions, uncovering why our brains are wired to cherish these experiences. This episode revisits the powerful emotional connections that nostalgia can create, influencing decision-making, brand loyalty, and innovation. Melina de…
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Season 8 Spotlight: Mastering Choice & Anchoring in Behavioral Pricing | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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In this special Season 10 teaser episode of the Behavioral Economics in Marketing Podcast, we revisit Season 8 — a deep dive into the timeless 4 Ps of marketing through a behavioral economics lens. We highlight the impactful episode: The Paradox of Choice in E-Commerce, which reveals how overwhelming options lead to decision fatigue and lost sales …
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Building Loyalty Programs with Gamification: From Points to Progress Bars | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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Why do customers return again and again to brands like Starbucks or Sephora? It’s not just the product — it’s the game. In this episode of Behavioral Economics in Marketing, we explore how adding game-like elements to loyalty programs taps into our psychological drive for progress, achievement, and rewards. From punch cards and point systems to dig…
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527. Deep Listening: The Secret to Connection and Understanding
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47:50In this episode of The Brainy Business podcast, Melina Palmer welcomes Emily Kasriel, author of the insightful book, Deep Listening. Together, they explore the transformative power of deep listening in fostering better communication, stronger relationships, and effective leadership in both personal and professional settings. Emily, an award-winning…
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REPLAY: Level Up Your Business: How Entrepreneurs Can Harness the Power of Gamification | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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Explore how game mechanics can motivate customers and employees alike. Learn the principles behind gamification and how to apply them to boost engagement, loyalty, and business growth. Keywords: gamification marketing, entrepreneurship behavioral economics, customer engagement strategies, business growth tactics, motivation psychology 🎧 Explore mor…
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526. Bridging the Gap: How Simple Conversations Can Combat Loneliness
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50:23In this episode of The Brainy Business podcast, Melina Palmer welcomes Nick Epley, a professor of behavioral science at the University of Chicago's Booth School of Business. Together, they explore the profound impact of everyday interactions and the often-overlooked value of connecting with others, even in brief exchanges. As loneliness reaches epi…
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Season 7 Rewind: Gamification for Entrepreneurs & Loyalty Growth | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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In this teaser episode of Season 10 of the Behavioral Economics in Marketing Podcast, we take a look back at Season 7, where we focused on entrepreneurship and how behavioral economics can drive smarter, faster business growth. We spotlight the fan-favorite episode: Level Up Your Business: How Entrepreneurs Can Harness the Power of Gamification. It…
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The Power of Influencers: Behavioral Economics Behind Influencer Marketing | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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10:35Why do consumers trust influencers more than traditional ads? It’s not just about popularity — it’s about psychology. In this episode of Behavioral Economics in Marketing, we unpack the behavioral science that makes influencer marketing so effective. From social proof and authority bias to narrative transportation and parasocial relationships, we e…
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525. Unpacking Left Digit Bias with Choiceology
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37:04In this exciting crossover episode of The Brainy Business podcast, Melina Palmer teams up with Katy Milkman, host of the acclaimed Choiceology podcast from Charles Schwab. Together, they delve into the intriguing concept of left digit bias, a psychological phenomenon that influences how we perceive prices and make decisions. As Melina shares her ex…
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REPLAY: Leveraging Social Proof to Increase Conversion Rates | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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See how the power of social influence shapes buying decisions. This episode explains different forms of social proof and how to effectively incorporate them to build trust and drive customer action. Keywords: social proof marketing, increase conversion rates, behavioral economics influence, consumer trust strategies, social influence psychology 🎧 E…
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524. Relativity in Action: Why Your Brain Needs Comparisons to Decide
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34:57In this episode of The Brainy Business podcast, Melina Palmer revisits the powerful concept of relativity, a cornerstone of behavioral economics that shapes how we perceive value through comparisons rather than absolutes. Originally aired in 2018, this foundational episode is refreshed to highlight its relevance today, especially in light of an upc…
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Season 6 Rewind: Social Proof & the Psychology of Influence | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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In this teaser episode for Season 10 of the Behavioral Economics in Marketing Podcast, we revisit one of the most energetic and content-rich seasons yet — Season 6: the 30-Day Challenge. With over 30 actionable episodes, this season was a crash course in applying behavioral science to real-world marketing. This time, we’re highlighting Leveraging S…
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Social Status and Zero-Sum Branding: Why Luxury Thrives on Exclusion | Behavioral Economics in Marketing Podcast | Season 10 - In Review
9:57
Why do consumers pay six figures for a handbag they’ll rarely use — or line up overnight for a hoodie they might never wear? The answer lies in status, scarcity, and the zero-sum game of exclusivity. In this episode of Behavioral Economics in Marketing, we explore how zero-sum branding drives desire by making status a competition. Using real-world …
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523. The Power of Not Yet: How to Do More
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17:56In this episode of The Brainy Business podcast, Melina Palmer shares her inspiring TEDx talk titled There's Nothing Magical about Monday. This episode dives deep into the psychological barriers that lead to procrastination and how understanding our brain's tricks can empower us to take action on the things that matter most. Melina reflects on her j…
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REPLAY: Zero Sum Games and Insurance | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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Delve into the strategic interplay where one party’s gain equals another’s loss. This episode explores risk, insurance decisions, and how zero-sum dynamics influence consumer behavior and market strategies. Keywords: zero sum games, insurance behavioral economics, risk management psychology, decision-making under uncertainty, game theory marketing …
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522. Behind the Mic: Crafting a Brainy Podcast
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47:04In this episode of The Brainy Business podcast, Melina Palmer shares her top tips for launching and growing a successful podcast, reflecting on her own journey since starting the show in 2018. With over 500 episodes, a global audience, and multiple books published, Melina dives into the intricacies of podcasting, offering insights from a behavioral…
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Season 5 Rewind: Zero-Sum Thinking in Risk and Luxury Branding| Behavioral Economics in Marketing Podcast | Season 10 - In Review
3:50
This special teaser episode of Behavioral Economics in Marketing revisits the powerful and deeply personal Season 5: Lessons from the Fire — a series born from the devastating Colorado wildfire that changed my life and inspired new ways to see decision-making, risk, and resilience through the lens of behavioral economics. We highlight two of the mo…
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Personalization and Behavioral Segmentation: Targeting System One vs. System Two Customers | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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15:31What if the secret to better marketing isn’t who your customer is — but how they think? In this episode of the Behavioral Economics in Marketing podcast, we explore how dual process theory — the idea that people make decisions using either fast, emotional (System 1) or slow, rational (System 2) thinking — can revolutionize your personalization and …
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521: Buycotting for Change
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40:05In this episode of The Brainy Business podcast, Melina Palmer sits down with Diane Osgood, an environmental economist and author of Your Shopping Superpower, to explore the intersection of sustainability and consumer behavior. Their conversation dives into the power of values-based shopping and how individual choices can create significant impact i…
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REPLAY: Dual Process Theory on Customer Journey Optimization | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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11:18Unpack how fast, instinctive thinking and slow, reflective decision-making shape customer experiences. Understand how tailoring marketing to these thinking styles can optimize journeys and increase conversion rates. Keywords: dual process theory marketing, customer journey optimization, system 1 system 2 thinking, behavioral segmentation, consumer …
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520. Designing for Behavior Change
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47:52In this episode of The Brainy Business podcast, Melina Palmer welcomes Amy Bucher, author of Engaged: Designing for Behavior Change. Together, they explore the intersection of behavioral science and design thinking, discussing how to create solutions that truly resonate with people's needs and behaviors. This refreshed episode, originally aired in …
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Season 4 Rewind: Dual Process Theory and the Personalized Customer Journey | Behavioral Economics in Marketing Podcast | Season 10 - In Review
3:21
In this mini teaser episode of Behavioral Economics in Marketing, we revisit one of the most eye-opening episodes from Season 4: Dual Process Theory on Customer Journey Optimization. Learn how understanding the brain’s two systems — the fast, intuitive System 1 and the slow, analytical System 2 — can transform the way you design touchpoints, conten…
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Pitfalls in the Intention-Action Gap — Why Good Intentions Fail | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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Why do so many well-meaning goals fall apart before they ever take off? In this episode of the Behavioral Economics in Marketing podcast, we explore the intention-action gap — the frustrating disconnect between what people plan to do and what they actually do. Whether it’s starting a new habit, executing a marketing campaign, or leading change with…
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519. Asking the Right Questions
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44:25In this episode of The Brainy Business podcast, Melina Palmer sits down with Vicki Tan, author of the innovative book, Ask this Book a Question. Vicki, a digital product designer with a rich background in behavioral science, shares her unique approach to decision-making through an interactive journey that encourages readers to ask meaningful questi…
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REPLAY: Intention-Action Gap on Habit Change | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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10:06Why do good intentions often fail to lead to lasting behavior? This episode breaks down the psychological barriers between planning and doing, offering key insights for marketers and leaders focused on habit formation and change. Keywords: intention-action gap, habit change psychology, behavioral economics habits, motivation to action, overcoming p…
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518. The Endowment Effect: Why We Overvalue What We Own
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26:10In this episode of The Brainy Business podcast, Melina explores the fascinating concept of the Endowment Effect, exploring why we tend to overvalue the things we own. From cherished coffee mugs to long-held ideas, this cognitive bias reveals how ownership can skew our perception of value. As Melina revisits her original deep dive from February 2021…
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Season 3 Rewind: Bridging the Intention-Action Gap in Leadership and Growth | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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In this special mini episode of Behavioral Economics in Marketing, we revisit one of the most resonant ideas from Season 3 — the Intention-Action Gap, a concept that’s essential for anyone looking to drive meaningful change in leadership, marketing, or personal growth. We kick things off by revisiting the original episode Intention-Action Gap on Ha…
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Hyperbolic Discounting: Overcoming Short-Term Thinking in Leadership Decisions | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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Why do even smart leaders make short-sighted decisions that undermine long-term growth? In this episode of the Behavioral Economics in Marketing podcast, we explore hyperbolic discounting — a behavioral economics principle that explains why we’re wired to favor immediate rewards, even at the expense of future success. From cutting training budgets …
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517. Navigating Consumer Insights Research
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55:22In this episode of The Brainy Business podcast, Melina Palmer is joined by Devora Rogers, Chief Strategy Officer at Alter Agents, to discuss the evolving landscape of consumer insights and the importance of asking the right questions in marketing. Devora shares her extensive experience working with major brands like Netflix, Pepsi, and TikTok, and …
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REPLAY: Managing Cognitive Dissonance | Behavioral Economics in Marketing Podcast | Season 10 - In Review
8:32
Discover the hidden tensions between beliefs and actions that affect both leaders and teams. Learn how understanding cognitive dissonance can improve workplace harmony, decision-making, and motivation. Keywords: cognitive dissonance workplace, behavioral insights leadership, managing team conflict, employee motivation psychology, decision-making bi…
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516. The Behavioral Economics Behind Amazon's Success
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36:24In this episode of The Brainy Business podcast, Melina Palmer revisits her insightful behavioral economics analysis of Amazon, originally aired in July 2021. She explores how Amazon transformed the shopping experience by understanding consumer behavior and leveraging key psychological principles. From the impact of reduced shipping times to the ing…
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Season 2 Rewind: Leading Through Dissonance and Delay| Behavioral Economics in Marketing Podcast | Season 10 - In Review
3:46
Welcome to this special mini episode of Behavioral Economics in Marketing as we revisit one of the most insightful themes from Season 2 — management through the lens of behavioral economics. In this teaser, we spotlight the foundational episode Managing Cognitive Dissonance, where we explored how internal conflict affects team performance, leadersh…
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Segmenting for Emotion: Matching Emotional Frames to Customer Motivations | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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14:12What if the key to better marketing isn’t just what you say — but how you make people feel? In this episode of the Behavioral Economics in Marketing podcast, we explore how emotional segmentation and framing can help you better understand your audience and create messaging that resonates. Discover the psychology behind how customers process informa…
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515. Unlocking ADHD: Strategies for Success in Work and Life
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54:28In this episode of The Brainy Business podcast, Melina Palmer welcomes Skye Waterson, founder of Unconventional Organisation, to discuss the unique productivity challenges faced by individuals with ADHD. Skye shares her insights on the four key areas where ADHD brains differ from neurotypical ones, including dopamine responses, time perception, wor…
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REPLAY: Framing Effect in Targeted Messaging | Behavioral Economics in Marketing Podcast | Season 10 - In Review
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Explore how subtle shifts in presentation shape customer perceptions and drive decisions. This episode reveals the powerful role of framing in marketing, helping you craft messages that influence behavior and boost engagement. Keywords: framing effect marketing, targeted messaging strategies, behavioral economics in advertising, customer decision-m…
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514. The Power of Personalized Nudges in Management
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36:57In this episode of The Brainy Business podcast, Melina Palmer welcomes Anant Sood, co-founder of Worxogo, to discuss the powerful intersection of AI and behavioral science in enhancing team management and performance. This episode revisits their insightful conversation from June 2022, where Anant shares how Worxogo's AI-powered nudge coach personal…
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A Look Back at Season 1 — Framing Effect in Marketing | Behavioral Economics in Marketing Podcast | Season 10 In Review
4:20
We’re rewinding all the way back to Season 1 — where it all began — to revisit an early favorite that laid the foundation for this podcast. This mini teaser gives you a quick look at one of the standout episodes that shaped how we think about consumer behavior and decision-making. Plus, we hint at the fresh new episode it inspired in Season 10. (No…
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Behind the Mic — 5 Years of the Behavioral Economics in Marketing Podcast | Behavioral Economics in Marketing Podcast
9:01
Welcome to Season 10, Episode 1 of the Behavioral Economics in Marketing podcast — and what a milestone this is. Today, we're taking a detour from our usual format to celebrate five years and ten seasons of exploring the science of decision-making in marketing. This episode is a little more personal — a chance to go behind the mic and share the sto…
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513. The Power of Meaningful Work
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55:07In this episode of The Brainy Business podcast, Melina Palmer sits down with Wes Adams and Tamara Miles, co-authors of the impactful book, Meaningful Work. Together, they explore the concept of meaningful work and its profound effects on employee satisfaction and productivity. With research indicating that employees who find meaning in their work c…
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Season 10 Teaser: A Big Celebration Ahead! Hey everyone, this is Sandra Thomas-Comenole, and I’m thrilled to share a quick sneak peek into what’s coming next on the Behavioral Economics in Marketing podcast. Season 10 marks not just a new chapter — but a major milestone: five incredible years together and ten full seasons exploring how behavioral e…
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